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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,441

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,951
4
13,810
3
2,042
2
932
1
706

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Showing all 1,373 Army service member reviews from South Carolina

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3 out of 5 Stars

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Derek and Matt have been great. They have always been responsive and answered any and all questions quickly and professionally.

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
Photo submission from Kamehsa A.

Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

2.5 out of 5 Stars

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend

I loved the easy online system to upload documents.

Loan Officer: Jennifer Deaver

NMLS# 1464178

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

3.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Made buying a house easy.

Loan Officer: Tom Champion

NMLS# 1102159

3 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

3 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Michael H.

Bryant Chambly and his team are outstanding. Professional, caring, efficient and knowledgeable; they have it all and do it all for their customers. Easiest home loan I've ever had!

Thank you, Mike Hutson

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Michael, Lindsay and the rest of the TEAM, were awesome in our last two home buying experiences.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

addressed every question we had fully !

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

The whole team worked beyond my expectations. Such professionals!

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

kept me informed ever step of the processThank you

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
Photo submission from Thomas P.

Mike and Erin were a pleasure to work with!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
Photo submission from Jasmin P.

Working with Veterans United far exceeded my expectations! At no time did I feel like I wasn't being fully supported in this process. I was always kept fully informed every step of the way. Thanks to the team for making my home buying experience pleasant.

Loan Officer: Ashleigh Quinn

NMLS# 342058

1.5 out of 5 Stars

Our loan was pulled out of underwriting twice because they needed additional documentation that was never asked for. We also received a notice of incompleteness saying we were missing things that were never asked for or on our to do list and said we were at risk of losing our loan. Overall it seemed our loan officer had no understanding how the military works, especially with fixing debts. I was overpaid and dfas was taking the money back, she wanted me to relieve the debt in less than a week before closing. Debts are taken out of income and it can take weeks/months to get the paperwork approved to pay it off from a checking account. The day before we were driving down we were asked to print and sign a hold harmless, something the lawyer at the title company asked to review. We received multiple phone calls as we were packing about how important it was. It definitely did not seem like the loan officer and underwriter knew what they were doing.

Response from Veterans United

Hello Matthew, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing the ways a similar client experience may be avoided in the future is part of our commitment to deliver outstanding service.

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

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See all 124,441 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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