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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

171,852

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,164
4
35,454
3
5,881
2
1,820
1
1,533

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Showing all 1,850 Army service member reviews from South Carolina

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5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer

NMLS# 1110490

1 out of 5 Stars

I was given a pre approval for enough to buy my new home even though I had my current home. My current home was closing one week after my home I was purchasing. Two days before closing I was given all clear and no problems with my closing on Friday. Thursday, I am told I can’t and I had to come up with 10,400 to close on my house. I had already spent 2400.00 on movers and my family was packed. I was told I had to wait till the following Friday when I closed on my old house. Well, this contradicted everything that had been relayed. I had to spend all my savings to keep my family on track and not lose money spent already for the move. These employees get paid to make Veterans home buying experience smooth, however this was ridiculous. These folks are nice, but they cost me money I had saved. I am just blessed I had enough to get my family moved.

Response from Veterans United

George, we're sorry to hear issues arose around your closing. Our Client Advocate team will look into your approval process to see if we could have prevented this from happening. We're grateful you took the time to provide this feedback so we can continually be working to better our service for Veterans.

5 out of 5 Stars
Would Recommend

I was very pleased to work with my agent, he was very good in helping me along the way.

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Shaw

NMLS# 1803790

5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
Photo submission from Tonya J.

Veterans United has made purchasing our first home an amazing experience. They really walk with you throughout the entire process. And you won't feel like you're in the dark. I never would have imagined I would have learned as much as I did about purchasing a house.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Nicole and Dustin were both very knowledgeable and kept me informed throughout the entire process. They made this process stress free and full of excitement.

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4 out of 5 Stars
Would Recommend

Everything was really good except for the fact I was promised 3000 for closing cost and instead it was around 2500 so I had to pay 4000 out of pocket for closing cost. Shouldn’t make a promise you can’t keep!

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

I've said this to all my soldiers and I stand by it. Veterans United makes home buying as stress free as possible and no one wants a stressful experience purchasing a home.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
Photo submission from John R.

My fellow Veterans, time to buy a home and stop renting. You please contact Veterans United immediately. I pray you get the same team of Lance, Julie, and Damien.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

One of the best decisions we ever made, Veterans United Got You Covered!!!

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
Photo submission from Isaac W.

I would like to say if a veteran is out there and may be reading this and follows the instructions, he's doing well. Veterans United will work with you and go over and beyond the call of duty to help in any kind of way to make sure that your loan goes through. I would recommend her anytime. Thank you!

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Helpful pleasant and patient. they made it a smooth and surprisingly easy transaction.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

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See all 171,852 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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