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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,140

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 4,904 Army service member reviews from South Carolina

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5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend

Kelly and the entire team were fantastic to work with. They were easy to reach and highly responsive. Kelly worked with me to overcome any obstacles that we came across. We were able to close in a fast, efficient timeframe.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
Photo submission from Andrew K.

We both love our new home thanks to all of my vu friends that helped us both out thank you all again.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Exceptional! They got me approved and worked diligently to have all paperwork ready for closing.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

2.5 out of 5 Stars

What’s the problem for the last year with making a payment on/through the App and getting any viable information or feedback on any of the options her within…I can’t get any answers and I’m ready to move away from Veterans United. What is your answer and what do we have to accomplish for you to be responsive?

Response from Veterans United

Hey Steven,

I’m really sorry you’ve been dealing with this. When someone turns to the app, it’s usually because they’re looking for clarity or convenience—and it’s frustrating when they end up feeling more confused or ignored instead. You’ve clearly made multiple attempts to get answers, and it shouldn’t take this much effort to be heard.

I want to make sure someone gets to the bottom of what’s going on with your account and the app experience. Our Client Advocate team is here to help, and we’d really appreciate the chance to talk with you directly. You can reach us at 1-800-212-5200 or email ClientAdvocate@vu.com. We're available Monday through Friday from 9 a.m. to 5 p.m. CST.

Thanks for calling this out—we need to do better, and your feedback helps hold us accountable.

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I’ve already and will continue to recommend veterans united to anyone looking to purchase a home. The whole experience was great from start to finish.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

I would definitely recommend veterans united to others.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
Photo submission from Lester B.

we enjoyed working with everyone thank you for everything.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

It was great to deal with you all

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4.5 out of 5 Stars
Would Recommend

Tim and his team are absolutely amazing and helped so much with the whole home buying experience! Thank you all so much for all of your help!

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

The entire team of individuals at veterans united were very professional, supportive and helpful. Minimal stress during this entire loan process. I sincerely appreciate the entire team collectively working together to make things work smoothly for me.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

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5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
Photo submission from Earl S.

Thank you to Aaron and my whole team with Veterans United for such an easy loan process!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

My team was wonderful. There was a lot of needs and hiccups in this journey. They stuck with me and helped me the whole way. I highly recommend this team and program. They wanted the best for me.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Couldn’t have asked for a better experience. The step by step process kept us on our toes to have the information needed. Thanks to the team. Great job!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

More Reviews

See all 428,140 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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