I'm very grateful for the outstanding service I received from veterans united i never thought home buying would be so easy but your crew showed me how to properly do things correctly to get it done. I thank all of you
The entire team at Veterans United made our home buying process outstanding. Professionalism, respect, courteous, prompt, thorough and extremely helpful from top down. We highly recommend Veterans United and staff for anyone purchasing with a VA Loan. 🇺🇸
The team i had was great. Very helpful and understanding throughout the process. Have recommended them to many friends.
When you imagine buying a home you imagine a lengthy and stressful confusing process. Not with Veterans United! We closed in under two months and the team was so informative and responsive. We had zero hiccups in our process and are very happy in our new home. A dream come true experience overall.
Great service. Very professional.
Derek, Shawna, Logan, and Kayla was an awesome team. They took great care of us from start to finish and now we own a home.
Arlo was exceptionally helpful and professional throughout the process
Ready to see for yourself?
Experience first-hand why 384,109 homeowners give us a perfect score!
Everyone is nice and kind to work with. This is the second home we purchased with the VA.
We couldn't have asked for a better lender team than Amanda and Mark. They were ALWAYS kind, courteous and professional. Excellent responsiveness throughout the entire process and kept on track with everything from open to close! I would HIGHLY recommend them to anyone that needs a lender team.
Chris and Audrey were my two direct contacts. There wasn’t a single day during the whole process where I was left wondering what’s next or what was needed. Never in my life have I had the pleasure to work with a team more thorough than their’s. My wife and I have been blessed with their professionalism and down to earth personalities. I 100% would recommend them to any veteran who is interested in buying a house.
The process of buying a house through Veterans United was seamless and they picked up the slack when my builder purposefully dropped the ball.
My loan team was excellent and worked extremely fast and kept me informed on each and every aspect of my loan process and answered all of my questions quickly and fully
2nd home buying experience with VU and it keeps getting better each time!
Ready to see for yourself?
Experience first-hand why 384,109 homeowners give us a perfect score!
My team was outstanding
Whole team keep checking in every step of the way. Explained everything and was straight to the point. They were great working through the many issues I had with the purchase of my home. At no point was I unsure of what was going on on the financial side.
I had an amazing experience with Veterans United and woild highly recommended them to any veteran looking to buy a home
Some members of the team are amazing, however one member was horrible. Not realizing the appraisal had been canceled 3 times is pretty sad. Then also blaming everyone else for her lack of attention and clear communication was a no go.
Response from Veterans United
Hi Derek,
I’m glad to hear some members of our team were amazing to work with, but I’m sorry that wasn’t your experience across the board. Having an appraisal canceled multiple times is frustrating enough. Feeling like you weren’t getting clear communication about what was happening only adds to that frustration.
You deserved to feel informed and supported throughout the process, and I’m sorry we fell short of that here. I’d like to learn more about your experience and make sure your concerns are heard. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. Messages outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Team was great and very communicative. Always responded to my questions and kept the whole team in the loop
