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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

163,956

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
120,967
4
34,136
3
5,647
2
1,745
1
1,461

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Showing all 185 Army service member reviews from Wyoming

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5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars

We bought our home a few years ago and the buying process was great, using the same loan specialist. We refinanced through Veterans United because of how well our previous loan went.This time the same loan specialist made the process absolutely awful. Most times it took him days to answer our questions, if at all. Often he might answer one question and avoid the rest, or totally not respond to our questions, but send some other info, or ask us questions. I haven't put his name in this review because I don't feel it's appropriate. I hope his superiors read the survey and discuss with him the issues. What has changed that he went from being a great loan specialist to not giving a hoot about his clients is a question that needs to be addressed. We were told it would take 30-45 days, it took over 3 months!

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Everybody was so good to work with, helped us with anything we needed.

Loan Officer: Caleb Batson

NMLS# 1435015

4.5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

3 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

See previous comments

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

3rd Home I have purchased in my lifetime. The most positive home buying experience ever. Highly recommend Veteran’s United.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Great experience and very helpful. Highly recommended.

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

3.5 out of 5 Stars
Would Recommend

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Great company, works their ass off to help you get what you want.

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Absolutely amazing to work with. They are on top of it all, and communicate not only with us but with our realtors. Would recommend Veterans United 110%. They made the process incredibly easy and it took no time at all.

Loan Officer: Mitch Casteel

NMLS# 920439

4 out of 5 Stars
Would Recommend

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
Would Recommend

The experience seemed to go very quickly, and overall I was very pleased. I would refer others to Veteran's United in the future.

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Veterans United goes the extra mile to make sure things are done right. They clearly understand the whole loan process and explain every step. They are both extremely professional and personable. They made the whole home buying journey both pleasant and rewarding.

Loan Officer: Caleb Batson

NMLS# 1435015

1 out of 5 Stars

I would not recommend VU and will be looking to change mortgage companies as soon as possible.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Everyone was simply wonderful to work with, I will without a doubt recommend Veterans United to my friends and family!

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Loan Officer: James Miller

NMLS# 1374328

4 out of 5 Stars
Would Recommend

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Great team to work with very helpful and bend over back words to help with anything

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

They make you feel like a person, not just another account number. They get to know you and everything that you are looking for in a house. I did not have the perfect financial record, but they never let that get in the way and helped me get everything in order and no confusion at any step in the home buying process. Wonderful people and I would very much encourage veterans to take advantage of this service, there is no better way to go!

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United. From a dedicated and knowledgeable team, to a streamlined app, VU made the American dream easier to attain. Thanks, VU!

Loan Officer: Isaac Francisco

NMLS# 1035632

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See all 163,956 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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