Great service, stayed on top of every process
everyone treated my family and I fantastic.great house warming gift. great t shirts to show off us and you guys for what you did.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
TYLER was exceptional. Definitely recommend , will work with him if buying a new property .
The team was wonderful to work with (Ms. Dana and Ms. Jennifer) made the process smooth, fun, and easy. Both were attentive and ensure we understood everything within the process.
Andrea, Kara, and the team worked tirelessly to make things as smooth as possible! I appreciate all their hard work and dedication to getting me into my new home!
I worked with Mr. Nick Vance and he was amazing. He was very helpful and very friendly and supportive, he always made sure I was making the right choices and giving me any information I needed at any time. He was the best part about working with Vetwrans United.
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They help me with everything all through process. They communicate with me all the way. Help when I needed it . I was first timr buyer so everything was new for me. I recommend to any home buyers to use your services.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Lisa made this process absolutely seamless and easy.
Awesome made it super easy
Daniel went over and beyond to assist and Close this project. He was available for text and calls at all times. Thanks Daniel
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Experience first-hand why 375,262 homeowners give us a perfect score!
Tom, Amanda and Sarah were my main poc's for this process, and I can not say enough about their efficiency, attention to detail and kindness they showed throughout the process. I was amazed how quickly the team was able to execute all the documents and all the while walking me through the process with on point explanations and what to expect at every turn. The dashboard and UI on the website was top notch and left nothing to the imagination. I made the right choice by choosing VU and would do it again.Also, the welcome gift of a movie night is so thoughtful. It is not expected, but I is such a classy move.Thank you for everything,
Chris
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
Refer to my previous complaints.
my loan team sucks ass. i was asked by my loan coordinator to change the dates on my lease and once i did my loan officer accused me of falsifying paperwork. He then up’d the points on my loan because of what his coordinator told me to do. They baited me this entire time and the closing cost sky rocked. Im not happy and i regret using them. They cant clarify things and they made me go in circles they also delayed my closing date. They also kept telling me i had a tax bill when it was in escrow they refused to call the tax office or look up the information online. I HAVE STEERED ALL OF MY FRIENDS FAR AWAY FROM THIS SCAMMY COMPANY. I SEE WHY THERES A LAWSUIT AGAINST VETERANS UNITED. THEY TAKE ADVANTAGE OF VETERANS. MY LOAN OFFICER BECAME RUDE AS WELL. LITERALLY COULDNT EVEN GET MY WATER UTILITIES RIGHT EITHER. I HATE THIS SHITTY ASS COMPANY AND I CANT WAIT UNTIL IT GETS SHUT DOWN. THEY EVEN SEND OUT CLOSING GIFTS PRIOR TO YOU CLOSING. I WAS NOT HAPPY ONCE I WAS UNDER CONTRACT.
