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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
222,876 reviews
281 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 222,876 Army service member reviews

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5 out of 5 Stars

Kyle and his team was absolutely amazing. The whole process was extremely seamless. I never felt like I didn’t know what was going on and communication was better than I ever expected.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

This is our third time working with Dustin and he exceeds our expectations every time!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Overall was a great experience, again.
Adam was amazing, Sarah was amazing, Julia was amazing!!! Definitely went above and beyond to get us here. Thank you all. We deeply appreciate it.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

The team communicated well. Any updates at any point was addressed

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

They were very patient with the process

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

Everyone I dealt with were very responsive and professional!

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

Jacob went into the trenches to help with getting the title and all paperwork corrected and answered all questions and stayed in contact

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

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5 out of 5 Stars

The Veterans United loan team did an amazing job from start to finish! Special thanks to Kendall and Donna for communicating with us through the entire process and kept us informed on what was needed within the short closing time frame. We did it in 14 days and I can’t thank the whole team for making the process so easy and smooth. I truly appreciate all their hard work and would highly recommend this team!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Lindsey James was amazing to work with, she was very attentive and always answered any questions I had. She was always on top of things from start to end. Her and her team were so helpful and outstanding throughout the whole process!!

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Employees like Mr. Spencer Wesson and Ms. Marina Chiodini come along once in a blue moon. They pulled all the stops to achieve the objective of getting me the refinance I requested and needed. I am so grateful and honored to have worked with them as my team to accomplish this task. Please know that they together are indispensable to Veterans United Home Loans and should be appreciated for their commitment to your office and to the veterans whom they serve. I applaud their devotion to duty, and congratulations on their efforts!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

This is my 3rd time using Veterans United. Each time I have worked with Callahan Thompson and his team. I also worked with Ellen Wheelis- who was the most polite representative I’ve ever worked with for any company. Cal was super responsive, and loaded with answers for any questions I had. I am beyond happy with their service they provided me. There is a reason I have trusted Cal and his team to help me- they are amazing! Our family is forever grateful for their help and assistance in our purchase of our dream home. In the future if I ever need assistance- I won’t hesitate to reach back out to them.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

Blake and team was phenomenal! Made everything easy from beginning to end kept me up to date on status and saved us $$ along the way. Highly recommend!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

The team here at VU helped my family and I find the right home. Kyle, Alyssa, and Adam assisted me the most, they are helpful which made the process as stress free as possible. I would most definitely recommend their services to any one looking for a home.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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Experience first-hand why 380,059 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

I really appreciate Amanda and my whole team there at Veterans United. Would not hesitate to refer and recommend Veterans United for home loans. Amanda Rapp was amazing and handled everything professionally and diligently. She is an asset to your company.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Amanda and Dylan were so great. My process was easy and straightforward. Amanda is so friendly and nice and even though we closed on our house, we will still be in touch.

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

4 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

3.5 out of 5 Stars

Did not close on the Date it was to be recorded. Ended up costing more on our Move in.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

Lisa Durand was amazing! So attentive to our questions and helpful throughout the home buying journey

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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