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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
224,850 reviews
682 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 224,850 Army service member reviews

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5 out of 5 Stars

Walk the Walk ! Talk the Talk !
Walk in my shoes !
We are here for You the Veteran!
We have an Army of professionals with skills to take the reins of Achieving "Your" dream of becoming a Home Owner.
We are here for you working behind the scenes tackiling issues that seem to just smooth out and solved Every Step of the way.
Constant communications via text,email and telephonic updates and answers to ease the mind n stress levels caused by the home buying process.
We Got Your Back ! Not just a phrase but backed up with action.
I felt like a General and VIP during this Important like changing event "Home Sweet Home.
Heidi and her team of behind the scenes Professionals are an asset i would Hire and use their skills to tackle future Soldiers home buying Expierence and make our Dream Home come true.
"We Got Your Back" !!!
A Hug and Salute to those behind the scenes at Veterans United.
Thank You Heidi ?
I will spread the word of my sucess in achieving my Dream.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Michaela McDonald

Loan Officer: Michaela McDonald

NMLS# 2798792

5 out of 5 Stars
Photo submission from George W.

Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

All around an outstanding team. They kept my stress at a minimum, helped me work through technical difficulties, and kindly kept me on track if I was slacking off on getting stuff submitted. Each member of team was able to clearly describe each process of the what I needed to do without overwhelming me.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Beth Fletcher

Branch Manager: Beth Fletcher

NMLS# 493035

5 out of 5 Stars

They catered my every need I’m truly grateful for that.

headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Zach and the team went above and beyond to get it done. Thanks again for keeping tabs over these last 6 months during our journey. I would highly recommend to all Vets looking to purchase a home.

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars

Our VA team was outstanding. Everyone was so kind, knowledge, efficient, and more than helpful. Because of this amazing team the whole process was less stressful and easier to navigate.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Kyle is very professional, polite and calm through the whole loan process. Even when I had issues from my side, he was never frustrated, just an honest broker of information.
10 out of 10, I will recommend Kyle and his team everytime I discuss the home buying process.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

4.5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Roberto R.

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

Entire process was very easy Shane made the whole thing pleasurable

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

I am so blessed to be in touch with this beautiful people!! They made my dreams a reality and didn’t let me settle for less!! Amazing team Mary and Madi along with my real estate Jeremiah did me justice!!!!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4.5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

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5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Great and super easy to work with

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Steve Schuh and his team were amazing! Kept us informed throughout the entire process. We would highly recommend them in the future.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from Eva S.

My experience with Veterans United was absolutely exceptional! From beginning to end, everyone involved went above and beyond to make my home-buying journey as smooth and stress-free as possible. This was honestly one of the easiest and most seamless processes I have ever experienced. The entire team was professional, knowledgeable, patient, and genuinely committed to helping me become a homeowner. I am beyond grateful that I had such an amazing team guiding me through this important milestone. I couldn’t be happier with my experience, and I would absolutely recommend Veterans United to anyone looking to purchase a home!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

During my home buying process I personally stumbled due to some personal issues but as I corrected the issues my loan officer Janeanne Stephens there letting me know that when I was ready they’ll be there. When I started the process it took me less than a month from Start to finish. During the process I expressed to my loan officer that I was very excited yet afraid of it being kicked back because of underwriting but she assured me that it was normal to feel that way but it will be okay and it went very smooth, it helped that I responded to every request that my loan officer made by getting them the things that were needed to move forward and because of that it went smooth and fast! The team (Danielle) also made sure they explained every single step and walked me to the finish line. Thank you Veterans United for making this dream come true!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

1.5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

3.5 out of 5 Stars

Yes and this is my personal issues:
1. We dealt with far too many "experts"...so it became challenging to say the least...depending on who we spoke with what was being asked of us.
2. Too many requests for information...it was never laid out what kind of information we would be required to provide...and it (information requirements) kept changing depending on who we spoke to

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

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