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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
220,619 reviews
784 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 220,619 Army service member reviews

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5 out of 5 Stars

Adam and his team far exceeded our expectations. They were quick to answer any questions we had and made our first home buying purchase easier than we could have ever imagined. Our realtor was even blown away and hopes to get their team on her next VU loan.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Gwen was awesome

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Went above and beyond for me couldnt have done it with out them. Darren and his team are the best in the business.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Very glad to have been assigned Stephen Erickson as my loan officer. This was my first time looking for a house and I had no idea what was going on so I reached out real early. I finally closed on it yesterday, but Stephen has been going above and beyond to help me over the last 7 months. Guided me through the whole process and then some. Very honest and again, just above and beyond. Now that I know a bit more about all the roles and steps, I'm just really appreciative of how much the whole VU team really helped me through this thing. I got a really good deal too, VU has a great app and gives extremely competitive rates for VA loans. Definitely will use them again if I ever move or anyone ask me for a recommendation. I'd also like to give a special thanks to Erin as she was also a pleasure to work with and I don't see a specific spot for that.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Thanks man everything was great I really appreciate you you're a God sent thank you sir

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

My team was the best. They made sure I knew what was happening every step of the way, and the communication was top notch.

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
Photo submission from Gadaja W.

We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Working with Veterans United was a very professional and efficient process! Dorian and his team were fantastic as far as communication and updating the checklist of things I needed to do. I love love love the checklist. It made it easy to keep track of what I needed to do and super convenient to upload whatever was needed through the mobile app on on my laptop! I am so glad we used them!

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

4.5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

Everyone made this process go smooth and helped calm any anxieties that could have arisen.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

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5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Working with the Veterans United team was one of the best experiences I've ever had. From the very beginning, they treated us with respect, answered every question with patience, and made what could have been a stressful process feel manageable and organized.
Their communication was exceptional—they kept us informed every step of the way, explained each document and milestone, and were always available whenever we needed guidance. As veterans, it meant a lot to work with a team that truly understood the VA loan process and advocated for us throughout our home-buying journey.
Thanks to their dedication, professionalism, and genuine care, we are officially homeowners. I couldn't be more grateful for everything they did for our family. I highly recommend Veterans United to any veteran or military family looking to purchase a home. They truly go above and beyond.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Hanna and Amanda were 10/10 in everything. Best experience ever!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

4 out of 5 Stars

For a first time buyer I thought perhaps I was getting an over abundance of help.

headshot image of Jonathan Beahan

Loan Officer Team Lead: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars

Yall were friendly, Yall did better than veteran first

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

3.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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