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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
217,726 reviews
979 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 217,726 Army service member reviews

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5 out of 5 Stars

My wife did most of the work on our side with the loan. One name kept coming up ... Katelyn Walters. My wife said Katelyn was so much more knowledgeable, professional and expedient on next steps and responses then her potential competitor. Furthermore, we got a better rate through Veterans United. You need to clone Katelyn. She did an extraordinary job!

headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

I would highly recommend Stephen Coloni. He was very helpful throughout my whole process with my VA loan . He checked on me throughout my process

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Tanner has been an outstanding well spoken gentleman. I’m not the best intellectually with the fine details on buying a home. He was able to explain it with ease and confidence in a way that I could understand. Thank you for all the others that were able to help with the little task along the way. They were more than resourceful when it came to finding out who I should go with the power and heat my house.

headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Great job, I am so happy with my experience with Veterans United.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

As a first time homebuyer this is a scary process, there are many unknowns and questions you have along the way, but I can confidently say that Noah and my team made me feel heard and answered every question I had. They responded quickly to phone calls and emails. Though this is a scary process and seems so intimidating, I knew I was in good hands from the beginning. I highly recommend Veterans United for your home buying process.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars

Danielle and her team are and were fantastic. They made this new move so easy. I highly recommend. They are the best.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Thank you to David and his team. Everything was very fast, safe, reliable, and stress-free. I really appreciate all your help throughout the process. Thank you so much — you are the best

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars

Nicole was outstanding with helping us throughout the entire process. She went above and beyond for us. Jenny and Nacim helped us prepare, answer all of our questions and supported us. We thank the entire team that we worked with as it was a pleasure and a wonderful experience.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Always enjoy the opportunity to work with the VU team. Recently had the opportunity to encourage and convince another agent in my brokerage to refer her brother to VU for financing, and everyone was happy!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

I was so nervous doing this and I felt like I cheerleading squad encouraging me and they answered all my questions. Best experience I ever had

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

VU team did excellent job with my financial support. Great job Brian

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

They made the process easy and seamless. I will always highly recommend

headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

5 out of 5 Stars

Very knowledgeable and professional staff who goes the extra mile to support the home buying experience for veterans

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

There is nothing I say about Joseph Sepulveda and His team that would do them justice. It wasnt a lender to customer experience, it was a friendship in the making.
Thank you guys for making our home buying experience seem straight forward and effortless.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

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5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars

Haley did great! Answered lots of questions for me and always called to explain things in detail

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

JB, Andrew and the team were phenomenal in making my dream of being a homeowner come true. I was previously denied a VA loan through Navy Federal Credit Union, despite earning 6 figures a year and being a member of over 18 years, and was feeling lost in the process. Veteran's United took care of me and I couldn't be happier that I made the decision to use VU.- Chris

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

MVU was wonderful, very communicative, always available, and fast to respond.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

I like the fact that the lines of communication was always open and any question I ahd was always answered . The process was also quick and relatively effortless

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

2.5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

3.5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

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