The entire Loan Team were just fantastic. Horace, Adam, Alex, Missy and the entire team were always up and beyond their call. When things got tough they made sure to put the right people in place to help with any problems that might pop up. Thanks Team for a job well done.
I was sick so not so aware as I should have been making a important decision but I feel like the veterans united loan group had my back. Thanks
Kelly Herigon was very helpful. She answered my questions thoroughly, even after business hours. She gave me good information to help me make the best decisions during the loan process.
Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!
Everything was smooth process and I treated very kindly.
The whole entire team from the start of the process all the way to the closing were AMAZING!!! It took a while to get me where I needed to be. It took me a while to find the right place. I was, at times, a lunatic. Yet they stuck by me the whole way. And they genuinely care. I can not recommend them enough.
Very easy process and no waiting around
From day one, our team worked with us like a well oiled machine. It was awesome how one message or email would reach them all, and we would get answers from all of them. I’ve bought several homes in my life, and this experience and team was the best I’ve ever seen. We felt comfortable knowing we had answers and real people doing the best for us. I would recommend this group and company to any veterans who are looking to buy a home. 💯 a great experience.
Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.
Felicia and Erica were great! Both were very responsive and made the entire process headache free.
Very streamlined process and the App is super simple to use.
I applied to three places for a home loan. Veterans United was the only one that called me, texted me, emailed me, and approved me on the very same day. The other two approved me within the week, and did not follow up with me at all. I tried contacting Navy Federal on my own and it took 3 weeks to even get a contact back from them.
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A steam line service with a great app. Do the to-do list and watch your team make the magic happen. If you're ever confused a simple call text or email your team has your in a quick timely manner.
Excellent service! Everyone on the team was very helpful with all of our questions. Everyone was very kind and patient as we had not gone through a home purchase before with all of the electronic signing that was involved.
the team is professional, knowledgeable and strives to provide the best service and respect that veterans deserve and expect. Team explains process and walks you through the purchase of your new home, immediately responds back to questions via email, texts or phone calls. Highly recommend and trust Veterans United to do the right thing.
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
communication and planning between veterans united, me and third party companies was poor. i was days before closing and was told i needed a well test (VU was aware that the house had a well several months before a test was ever brought up to me) also had a home inspection that stated no repairs needed and was informed days before closing that i did have repairs somehow. these two things pushed my closing date through no fault of my own and changed my interest percentage making my payment substantially higher. these items should have been brought to my attention much sooner. other than that everyone was helpful and explained things very well.
