Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
215,548 reviews
768 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 215,548 Army service member reviews

Clear Filters

5 out of 5 Stars

My team (Jeremy and Jordon) were outstanding. The purchase of my house was contingent on selling my old house. Well, the buyer kept changing the date she wanted to close. Jeremy and team were very flexible during the situation-often my phone calls were just to vent on my frustration-they always listened and talked-until I returned to my center. If they were on the phone with another client-they always returned my phone calls. Just can’t get customer service like this-they are here to help-not blow smoke up your behind

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

Easiest venture I’ve ever had.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Thank you to my team at veterans united! You guys were so polite and understanding with a first home buyer, and the experience was great! Everyone is so kind and super on top of everything, available and reassuring. Thank you so much!! We love our new home!!!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

4.5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars

The team was great was very patient with me and helped me out tremendously HIGHLY HIGHLY recommend them!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Everyone at Veteran's United were quick and efficient. They made a normally stressful process easy.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

The smoothest, painless experience in home buying I have ever had. Great team and communication. Prompt responses and genuine care from everyone.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

John And Beau were great any questions or concerns I had they resolved very quickly. They were a great help and I would work with them anytime so thank you for everything.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars

Process was straight forward and explained in simple understandable ways. Made it a lot easier to go through a usually stressful process.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

Ready to see for yourself?

Experience first-hand why 366,519 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Kapil was amazing. He made everything so seamless for me. He also was always there for my 900 questions that I had. He always had an answer and was always prepared for my next one. I would absolutely choose Kapil over and over again for this process & will definitely recommend him to my friends when they become more prepared to buy houses.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Bobby moss and his team where amazong to work with. They helped me when all hope was lost on closing a house and broke though to help me, working/helping me every step of the way. This team knew how to help somone who is very new like me. Promote head of peers.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

They were very helpful from the beginning I had bad credit and they helped get it to a place that would help me get a house and all in a month a half

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Everyone I worked with was super helpful, wanted to make our experience as smooth as possible, and all around wanted the best for us.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

They were very helpful and they took their time through the process

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Thanks I was scared not knowing what to expect but another turn down of life but all of who was involved was great can’t thank you enough.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars

Outstanding team

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

My group made the process easy to understand and they were all amazing and professional. I would recommend

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

Ready to see for yourself?

Experience first-hand why 366,519 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

They did a wonderful job. We are glad to have them on our team.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

3.5 out of 5 Stars

I only give a 7 due to my first loan officer I was assigned was nonexistent. I couldn’t get an answer via phone email or anything. Once we swapped to Beth Fletcher out of Oklahoma we went from 0-10 minutes. But Vetrans United only gets a 7.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Asli, Lauren, and Rae were outstanding! They were always quick to answer any questions I had and point me in the right direction if I felt lost. Would highly recommend!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Our veterans united team was the absolute best. Tim, Brandon, and William made our experience with the loan process stress free. They went to great length to answer our questions quickly and keep us on track. We are so appreciative to have the absolute best team. We can’t say thank you enough for your guidance and support Tim, Brandon, and William. We were so blessed to have you all.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

They went above and beyond to ensure our satisfaction. The service was quick and reliable, and the staff was incredibly helpful.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

This team from Veterans United has been so helpful and have had open communication throughout the entire process.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Jon and his team blew my expectations out of the water. My home buying experience was literally stress free.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Had an exceptional experience particularly with Jake McKay. He was very tentative and quick to address problems or questions we had. What I particularly appreciated was if he didn't know something, he didn't try pulling a fast one. He mentioned he would need a few minutes to get us a for sure answer leaving no room for doubt. From start to finish Jake was fantastic, he left an amazing impression on my family.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.