Cal and his team were incredible. They walked us through every detail of our loan and made everything extremely easy to understand. They always responded quickly, as well. Could not recommend Cal enough.
The team effort and support are a great help, and the to do list, is a great way to keep track of progress thanks a lot. ..Reyes
Kristal was the best! She was my loan officer at Veterans United while I was buying my house, and she made the entire process so much easier. She was always available to answer my questions, explained every step clearly, and made sure I understood everything along the way. Her professionalism, patience, and dedication really stood out. As a Veteran, it meant a lot to work with someone who truly cares and wants to help. I highly recommend Kristal to any Veteran looking to buy a home. Thank you for making this experience smooth and stress-free!
Overall, I would say that David, Tommie, and the rest of the support team were thorough, competent, and efficient in guiding my wife and I through the process!
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
Aaron was very helpful in making this buying process a success.
Everyone associated with Veterans United are awesome, and go the extra mile to make your dreams a reality. And the process is simple and pain free. Thank you, Corey Sublett and everyone at Veterans United Home Loans.
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Best experience of buying a house I have ever had. This is my 5th time buying and the team were professional and knowledgeable. They were the best and helped every step of the way
Working with team was great. Any questions I had were answered easily within 24 hours. We we're able to move up our loan pre-approval amount very quickly which was needed to get our current purchased home. The assistance with the setting up of new home electric, gas, getting into contact with any individual member of the team never was complicated and I never felt unwelcomed to reach out. 10/10 experience
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
Amazing working these ladies and gentlemen over at Veterans united. Would recommend to everyone i know.
Bob Moss is wonderful agent for VA any question , answered then on the spot, very knowledgeable , me and husband felt welcome , he provided excellent service to us as V A home owner , loved when he say if have questions or don’t understand call me , no matter what questions they are , great person just from his voice on phone , very prompt to respond.
Greg was more than helpful during all hours. He went above and beyond.
Everyone was super helpful and professional. They worked with us and made the process easy for buying a home!
Josh, Tyler and Abby were my team. Josh solid 8/10 sometimes hard to get ahold of but otherwise very knowledgeable and very professional. Tyler and Abby were the main problems -42/10 terrible terrible experience with them. Tyler couldn't find the address and put in no effort to find it. ALL of the research, digging and fact finding had to be done by the customer (me) just so we would close. Abby is a glorified cheerleader. She offered no help, screamed into the phone like it's cheer practice and didn't provide any insightful or meaningful input into the loan process AT ALL. Those 2 made the home buying process so stressful i almost went with another lender. Overall the only reason why we closed early was because I had to be a thorn in Veterans United side otherwise we would have not closed at all. I would recommend a different team or a different lender.
This wasn't our first time buying a home but it was the first time with Veterans United and they were amazing to work with. They offered competitive rates and actually matched a competitors rate offer for us. Our loan team, Steph and Alix, were amazing and so helpful every step of the way. We closed in under 30 days which was great!
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
I’ve used Veterans United a few times over many years and it has always been very smooth. Now they practically move you too!
The entire staff from the mortgage lender to the concierge worked diligently and thoughtfully to make the process as easy as it could be. Even under the tight time constraints so this could happen prior to my retirement from federal service..
