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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
222,233 reviews
781 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 222,233 Army service member reviews

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5 out of 5 Stars
headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

4 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars

Too many people calling in the beginning asking the same questions. Stopped answering to anyone other than my dedicated Loan Officer Anne.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

The entire team was, absolutely, fantastic, during the entire process! We would have not been able to accomplish all of the important things, without their support and professionalism. Megan, Chance and Jake at the home office:

headshot image of Megan Geier

Loan Officer: Megan Geier

NMLS# 2082937

5 out of 5 Stars

They were very helpful and explained everything. If I was unclear on something they explained it so I understood everything. Very personable and friendly. Will definitely recommend them to everyone I know and tell people I don’t know about them.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

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4.5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

They were great! Helped me get my credit in good standing, got me pre-qualified, walked me step by step through my complete purchase of my 1sr home! Thank you to my Veterans United Team!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

They made it very easy while we had to be mostly remote

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

The whole team was on top of everything and clearly communicated issues with me. Excellent service.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Veterans United was great they took a lot of stress out of the entire process and were very good at what they do. I thank Mr. Riggs and his entire team they made the house buying experience extremely stress free. Thank you all.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

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Experience first-hand why 378,821 homeowners give us a perfect score!

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5 out of 5 Stars

Schandler and the rest of our team at Veterans United was great! They went above and beyond to help us achieve our home-buying goal. Schandler was available day or night, even on the weekends, for our questions and concerns. We presented them with some challenges and they were there to exceed all expectations.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Phil is amazing, he was always on top of our search. When we finally found the house, Phil was like a typhoon of getting things done. Keep this guy around!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

The Veterans United team treated us like family. It was a pleasure working with Mr. Noonan, Mrs. Steinkamp and the rest of the team. Thank all for taking care of us.Sincerely,The Gholsons

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

I would honestly rate my experience with Veterans United a 10/10. From the beginning of the process, I felt like I wasn’t just another customer. The team took the time to listen, explain everything clearly, answer my questions, and make sure I felt comfortable every step of the way.As a veteran transitioning into a new chapter of my life, having people who were patient, understanding, and genuinely supportive meant a lot to me. The home buying process can feel overwhelming, but Veterans United made me feel confident and supported throughout the journey.I’m truly grateful for the professionalism, kindness, and dedication everyone showed me. I would absolutely recommend Veterans United to my friends, family, and especially fellow veterans. My experience was more than just a transaction, it felt like having a team in my corner, and I really appreciate that.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

I had an excellent experience with Veterans United from start to finish. Buying a home can be stressful, especially navigating the VA loan process, but the team was responsive, patient, and consistently helped me understand what was happening and what needed to happen next. Even when there were challenges along the way, I always felt like I had people working with me toward the finish line. Today I’m walking away with the keys to my new home, and I’m genuinely grateful for everyone who helped make that possible. I would absolutely recommend Veterans United to other Veterans and their families.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

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