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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
215,108 reviews
715 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 215,108 Army service member reviews

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5 out of 5 Stars

Johnny was great! He was extremely informative, responsive, and kept me moving in the right direction. Good guy all-around and a total professional.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars

I would recommend Jason to anybody and everybody he’s so knowledgeable. He’s patient he’s understanding and he’s very quick to communicate. Always gets back to you right away without Jason. We wouldn’t have done this deal.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

It was my first time buying a home and quite frankly they made easier then buying a car

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

My team was great answering every question I had and never leaving me uninformed. I always knew what step we were on and what needed to be done. All I could ever heard about home loans was how scary or stressful it can be but VU has changed my mind on that and made the process easy and stress free. I will always recommend Veterans United.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Noah, Zach, Monica, the whole team were all incredible in helping me understand what I needed to do and answered any questions I had and always had a positive attitude.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

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5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

I mean for me they made it pretty easy and straightforward, but my situation was strictly VA income and it took me probably less than 30 days close on the house a new construction out at that.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

As I began my own buying journey and shopped around for rates, I quickly discovered that dealing with Veterans United was so much simpler and convenient than other potential veterans home loan lenders. I tried Navy Federal credit union and a couple others and quickly became very frustrated with them. However, with Veterans United, they made it very easy for me. It made it very easy to make a decision about which lender to use. The whole team was outstanding.Shane Ward constantly kept me informed about what was happening. Andrew Carter took me through the underwriting process and made it seamless. They both deserve special mention.The concierge, Nicki Blevins, was always available. The whole process was smooth and painless. Kudos to the whole team.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

This is the best team I have ever done business with and if anyone ever needs to buy a house this is the team they need to work with.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

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5 out of 5 Stars

Eric was very polite and professional. He was there for any questions I had and made the home buying process very efficient and painless.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Jeff was very Professional and thorough and always helpful. Most definitely would recommend Veterans United.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars

Hannah and her were awesome to work with!!! The process went very smooth!!!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

All of the agents were wonderful during the home buying process.
They kept me very informed.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

An unforeseen incident rose early in my refi process. Through no fault of Veteran's United, they remained committed to getting me across the finish line. Most lenders would have thrown in the towel when the work got tough, not VU. Amanda, along with her team Dylan, Scott and the rest of the crew stayed in the fight with grace, patience and wisdom. I've had multiple business experiences with Amanda for over 25 years. On every occasion it's been professional, precise and rewarding. Veterans especially, do yourself a favor, go with Veterans United. You'll thank me later.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

The team helped me tremendously with what I had going on, showed a lot of patience and was there to answer my questions even after hours

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

I adore my Veterans United Team. Taylor was amazing. It was a long process that at some points I wasn't sure we were going to find a home that fit our needs. But Taylor was always so supportive and made sure we worked with the best realtor there is! Can't say enough about their kindness and flexibility! God blessed us with the right squad.

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

I worked with Bryant Chambly and his team Lynnette and Madison , they went above and beyond to help me with my home loan we closed in right around 30 days, Bryant is very professional and will do whatever in his power to assist in closing on a home and made the whole process very easy.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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