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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
222,832 reviews
353 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 222,832 Army service member reviews

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5 out of 5 Stars

Kelly and Suzanne did an amazing job, thanks to them im in my beautiful new home

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

My team did not leave my side throughout the whole process! I am extremely grateful for everyone who helped me out because I would of not been able to do it on my own. Thank you to Laura, the credit card expert who helped my credit get to where it is now! Joel youre amazing!! He was there for me since the beginning of this whole process almost 9 months ago now!! If I could rate everyone a 20/10 I would! THANK YOU VETERANS UNITED ❤️

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars

Laura went above and beyond and stuck with us every way of the step to buying our new home.

headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

I have no idea what I was doing but it went smoothly. I made delays but they corrected it and mived forward.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Thanks much smooth easy process great employees

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars

The entire process was amazing! Harry Basnight’s team was on top of everything from start to finish. If I had a question, it was answered. If I had a concern, it was addressed. If there was something I missed, it was brought to my attention.Harry and his team made my wife and me feel completely at ease and helped eliminate a lot of the stress that comes with purchasing a home. We are so fortunate that we chose Veterans United, and I would absolutely recommend Harry and his team to my friends and family!Thank you, Harry and team, for making the home-buying process such a great experience!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

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5 out of 5 Stars
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

They where absolutely amazing help throughout the process and answer every question we had

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

This was our 3rd house with Mo and Veterans United. This has been a great experience. Mo and Tiffini are wonderful, they make the entire process less stressful and I trust them completely. Of course I recommend them to my friends because they are the very best!!

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Our VU team was absolutely fantastic. So knowledgeable, approachable and helpful throughout the whole financing process. We had a lot of questions and worries and they were so patient and professional, we had complete confidence leading up to closing. We loved the communication structure online, the insurance concierge that found us better insurance and for less money and our loan team that made everything so smooth. We recommend Veterans United to anyone looking to get a VA loan, they are second to none!

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer Team Lead: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

Ready to see for yourself?

Experience first-hand why 379,970 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United were very professional especially Tim Spear and his team
They Meade sure that I understood whatever I was getting myself into as a first time homeowner and made sure I got the best interest.
I would recommend them to anyone who is willing to buy their home🥰🥰🥰

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

We can’t thank them enough, for everything they did for us. I thought I would never get to the end. But they kept encouraging us that we would get there.
We are very thankful to Charles, Jason, Nate and Shannon for answering every question we had. Here we are in. Our new house that felt like home as soon as we walked in. Love you all.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Michelle is the absolute best so grateful me and family got to work with her, I will always recommend her to everyone!

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

4.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars

This is the second home we have purchased with Veteran's United. They provide the highest level of service and feedback for any question you might have. We had many, even having purchased before. If all of the loan officers are as nice and knowledgeable as Luke Thurman and his "Team" then you will be truly blessed to have them working on your home purchase. This was our second time working with Luke and he is phenomenal. Words cannot express our thanks and gratitude. This is a great company to work with.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

They were very helpful throughout the entire process of getting to the finish line

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

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