Tommy Purk made it possible for me to close in 3 weeks. Excellent work and very much appreciated.
Very good work
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Very good professional friendly staff. Good Communication with texts emails and phone calls. Was always there to listening to my concerns and any questions I may have had. And answered any concerns and questions in a timely manner.
I was very nervous the team told me what I needed to do every step of the way it went so smooth.
Super easy
Veterans United made home buying less stressful and so simple for me!
I paid so much for rate because the closing costs were packed. My credit is way too high to get 5.5 and pay so much. I paid $7600 in lender fees. I am also a disabled vet so funding fee was waived. If I had to pay it also.Would I have paid $10 grand in lender fees? Wow!
I didn't see it until the final disclosure but too late. I talked to rep but resigned to the deal I got.
A good deal on the surface but too expensive for what I got.
I did really enjoy working with Jeremy and Joanna.. The process was smooth.
My situation just seems like a mediocre deal to me to recommend from a bottom line perspective..
That point could have painted my house.
The process was a breeze. The app and email notifications were easy to use and manuever. The adding/sharing of files was simple, and the ease of use phone, text, email, and app made the process super convenient.
Thomas Hall and his team were extremely engaging and helpful all throughout the process. Veterans United is by far the best loan originator team that I have ever dealt with. Thank you so much to everyone at Veterans United and especially Thomas Hall and his entire team for making the process easy and seamless. 10 out of 10 for me here!
This is the third time we have worked with VU and I recommend VU to everyone.
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Veterans united made everything easy they took all the work and simplified it for me.
My Veteran United team did an excellent job during my purchase and refinance. Very expedient and accurate. Answering my every question ASAP.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Loan Team was very responsive and so helpful. A painless experience.


