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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
220,136 reviews
742 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 220,136 Army service member reviews

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5 out of 5 Stars

This has been an amazing experience! My wife and I’s team (Arlo, John and Nicole), made this process as stress free as possible. They were all quick to respond, happy to help and clear with what they needed from us. I never imagined buying a home would be this “easy”. They made the home buying experience something I wish everyone could have. Thank you!

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars

Thank you, Trip, for your patience and understanding throughout the entire process!!

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

Steve was completely on top of everything super fast. Super efficient couldn’t have asked for a better loan officer. The whole team at Veterans United was amazing to work with the process was seamless, out of all of the several home loans I’ve had, this has been the easiest by far. We love our new home, but if we ever were to move again, I will use Veterans United again no problem.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

From what I've heard from other homeboys, the process was a bit smoother than I expected. Great contact with the team and always informative and helpful.
Thanks Team 😊

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Veteran’s United was amazing with the home buying process and helped me every step of the way ensuring a smooth experience.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Great loan process and helped through this. The team helped any way they can.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Mr. Brent K. was THE best person i’ve had the pleasure of talking with. He was there not only to help me through the process but checked in on me for the frustrating parts. I have nothing but positive things to say about the team overall.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

So helpful, very kind. Appreciate everything you did for us! Life changing!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

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5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

4.5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Aaron and the whole team were amazing.
You all made the process stress free and so thoughtful!
The gift box was an added (awesome) thought, even my dogs say thank you, they loved the treats!!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

The patient skills, the knowledge everything they did every step of the way and I believe until now is outstanding work I would not do anything different things to them

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

From start to finish, this team is absolutely incredible. Ive spent all my adult life in or around the military, and have moved with wife and fam over 15 times, and Vet United was by far the easiest, smoothest and most competent experience we have ever had!! I would and will never go anywhere else for home buying. Their team synergy is like a T1 mil SoF unit, lol. Seriously, look no further, i know you will have the same. Good luck and Thanks!!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Chase Lyles turned what should have been an impossible refinance into a smooth closing. Our situation was complicated: an active billing dispute with our HOA and a lien clouding title mid-process. Chase never flinched. He worked with the title company to structure an escrow holdback so we could close on time without surrendering our dispute, kept us informed at every step, and treated every complication like a problem to solve rather than a reason to say no. We closed on a rate that saves us over $1,100 a month. Veterans United and Chase earned every bit of this 10.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Buying my dad’s forever home was such an important milestone for our family, and I truly cannot thank Kate, Gage, and their entire team enough at veterans United for making the process such a wonderful experience.From the very beginning, they were professional, knowledgeable, patient, and incredibly supportive. They took the time to answer every question we had, kept us informed every step of the way, and made what could have been a stressful process feel smooth and manageable. Their communication was outstanding, and we always felt like we were a priority.Kate was amazing as our loan coordinator. She was organized, responsive, and made sure every detail was handled with care. Gage was an exceptional loan officer who went above and beyond to ensure we understood our options and felt confident throughout the entire process. Together with their team, they exceeded every expectation we had.Because of their dedication and hard work, my dad is now in his forever home, and our family will always be grateful for everything they did to help make that dream come true.If you’re looking for a mortgage team that genuinely cares about their clients and delivers outstanding service, I wholeheartedly recommend Kate, Gage, and their entire team. They truly deserve five stars, and if I could give them more, I absolutely would!Thank you all for your kindness, professionalism, and commitment. You made a lasting difference in our lives, and we will never forget it.Sincerely, the Harris and Macklin family

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars

I would say working with Dylan was really nice. He answered all my questions and he was really professional, straightforward with me and my plans on how achieve my dreams.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

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5 out of 5 Stars

Very excellent! I would recommend you guys to other veterans when given the chance.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

My loan team was always available to answer any questions i had and was able to help with anything i needed.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Couldn't have had a better experience

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

Don and Levi were great; went the extra mile to help me

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Working with Brett made buying my first home so much easier. Since I was using a VA loan there were a ton of moving parts, but he stayed on top of everything. He spent so much time running the numbers to help me hit the exact monthly payment I was looking for. He even broke down how the market works with interest rates so I actually understood what was happening. Anytime I panicked or had a question, he got back to me fast and always had my back. If you need a loan officer who actually cares and knows his stuff, Brett is your guy. Thanks for helping me achieve this milestone!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars

From start to finish our experience with Veterans United was excellent, timely and professional. I would highly recommend their team.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Krystal kept us updated every step of our purchase. Keeping us informed was what we wanted and she succeeded in that.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

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