I was very happy with my experience working with Veterans United. Molly Meis and Dene Rodriguez did an amazing job explaining everything, listening to my concerns, being patient with me, and keeping me informed.
Heather and her team kept it flowing smoothly. I was pleasantly surprised to see how fast closing came up. AWESOME job . Heather kept in constant contact with me. She went out of her way to get me in the new house quickly. My wife and I love the new house. We will start moving tomorrow.
Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉
The overall experience was great. A few hiccups along the way with misinformation that caused a larger down payment, but overall acceptable.
Very helpful. They realized I had a dog and he didn’t get left out either after they sent me a bag of treats and chew toys. Satisfied with my experience
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I would definitely give my homebuyer representative Kyle Upshaw 110% if I could because he not only came to my house to help me locate some paperwork but to see if I needed anything and his Office remembered my baby turtle and sent gifts. I am so grateful to him to help me by my house and I could not ask for a better selfless representative. He has made the home buying for this Veteran well worth the time we spent on this and I am very happy to purchase my home through him. in future if I come across any Veteran that is looking for a home to buy, I would definitely recommend Kyle Upshaw as a representative. As a former employer, Kyle Upshaw would be the definite person that I would hire to represent my company. I believe he is a true representative for the veterans home buying process.
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Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!
Our experience was outstanding.Alberto went above our expectations and made it happen for us!
For first time homebuyer the process was so easy and smooth going we even got a great gift!!
Lance, Jake, Shanice, and Taylor did an outstanding job throughout my homebuying journey! They were thorough, detail-oriented, and very responsive every step of the way. Their professionalism and dedication made the entire experience smooth and enjoyable. I’m truly grateful for their support and highly recommend Veterans United to anyone looking to purchase a home!
Every step went smooth and seamless!
Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!
Cal Thompson made the process very transparent and always keep us in the loop and helped us along the way. The process was pretty easy and streamlined, compared to my last refinance with another lender/home loan company. Cal and his team are great, I couldn’t recommend them enough!
The repeated struggle of resubmitting documents was frustrating, but when another lender refused to approve the loan, VA United did. Additionally, the staff was incredibly friendly and helpful.
I am still displeased with the information I received concerning interest rates and believe I was made to pay a higher rate then I should have. The I am your military buddy and I am here to help you through all this became lip service as soon as I realized you didn't fix my rate when I started on the path to purchase. Considering the increase It cost me over 33000 dollars over the course of my loan. I would never recommend someone I cannot trust...
I can't really say if I would or wouldn't recommend to others. If you know what you're doing in the home buying process it's probably much more helpful and fine enough. As a first time buyer I largely felt unsure and then ridiculed any time I asked questions or had worries. It was very turbulent and uneasy on my end.
