I have bwen overwhelmed with the professionalism, the can do spirit, their likeability and especially the kindness and concern shown to myself and family. We were all made to feel as part of the family.
The entire experience from my initial phone call to my closing and post closing has been a Unbelievably Professional and Totally Comprehensive Experience!!!! 💯 percent
The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!
The team was very helpful and were on top of everything. I couldn’t have asked for a better experience for my first time buying
Overall, Brandon and the VU associates did an outstanding job. This is the 8th or 9th home we have purchased, and this is one of the smoothest transactions. Considering the legal burdens heaped upon all involved in home purchases these days it is quite an accomplishment to have managed such a smooth operation.
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The only reason the rating is lower is because of O'Neil our real estate agent.The rest of our staff Brandon, Doug and Desi were outstanding to work with during our home buying process.
Veterans United made securing my home loan incredibly smooth and stress-free. At 67 years old, I was concerned about the process but their team handled everything with professionalism and efficiency from start to finish.The entire loan process was quick and straightforward — much faster than I expected. Lily and Brittney were outstanding; they were responsive, patient, and truly helped guide me through every step. The whole team was fantastic and made me feel supported as a veteran the entire time.I highly recommend Veterans United to any veteran looking to buy a home. They truly deliver excellent service!
Craig Anderson's loan team was great, and the star was Natalie Kelly. She was the big reason I went with VU instead of USAA. Craig Anderson was relatable and easy to talk to.
From my experience purchasing a home can be a very stressful process, however, this team made the experience smooth, professional and reassuring from start to finish.
Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.
I would just like to say my whole team was amazing, Ward Mershon and Jay Christman always there to answer random questions along the way and point me in the right direction, they definitely went above and beyond, hands down don’t think you can find a better loan officer and specialist. Holly glass crunching numbers last minute to make sure I can stay in the green for the loan and working with me directly was amazing and I am very grateful for her help and experience. My realtors Rebecca and Bruce were and still are amazing thanks for connecting me with such great people in general. Oh and Tara Fuemmeler dude amazing as well, always there to let me know I gotta sign something and super nice. Honestly I feel like this is the best possible team anyone could receive I got super lucky and I feel bad not everyone cant experience what I did. Every issue, question or potential set back, no problem at all, my roster was stacked and I didn’t even know it, this team is so good I’m considering never buying a house again because I don’t think anyone else will come close to being as good. Again my family and I are beyond grateful for everyone’s help and wish everyone the best moving forward. Thank you.
- Gregory Marin
Bryce made the entire process seamless and worry-free. This was my first time utilizing the VA Loan and naturally I had lots of questions, so the team ensured I knew what was happening every step of the way.
Went smoothly, only small complaint was Veterans United phone tree. When we did get ahold of our loan team they were prompt and helpful.
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Mike was an exceptional officer and greatly assisted our clients through all the ups and downs in the lending process. He helped us navigate through three separate transactions, two of which we had to cancel under no fault of ours or Mike’s. But the final transaction closed and the clients are extraordinarily happy, as am I. Mike is a great asset to Veterans United.
appreciate Taylor and team. i would have continued with Taylor but was contacted by Mark from Veterans United, and thought they were working together. Either way, we are very happy with Veterans United.
My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!
