Gerrit. Is very busy at his job he took time with me every step of the way to explain what I should do to complete the process. Thanks to him and his team for all they did.
No call back after several requested attempts. This firm is a rip off. Do not use them if you don’t have to. Shop for better rates elsewhere. Be careful of their downside protection it does not exist if rates go lower you won’t get them. Also they force you to put funds in escrow for taxes and insurance. Using up valuable cash.
Response from Veterans United
Thank you for your feedback James. We apologize that your experience did not meet your expectations. There are many lenders that are able to help you use your benefit and our main goal is to make sure we are getting you in the right situation. If you would like to discuss this with a member of our Clietn Advocate team please do not hesitate to reach out to them.