This was my second time using Veterans United. First time for a refinance & second time for a home purchase. Both times I received top notch customer service & loan processes were handled efficiently.
We had issues getting the apraisal from the appraiser. It took the appraiser almost two weeks for VU to get the appraisal after the appraisal was completed.Evidently, this was common for this appraiser.However, Chad and Ryan were great!They keep in constant contact with me with updates on attempts to get the completed appraisal from the appraiser.
From start to finish Josh Stack ,Senior Loan Officer did an outstanding job. Professional, polite, & attention to detail. He made a stressful time a lot easier. The website and the videos where very helpful. And well done.
The process was made simple and easy.
Jake, Colin and the team were great to work with. There were a few bumps but overall a great experience.
Kimberly was outstanding.
Veterans United was outstanding during the entire process. If your a vet and looking to buy a home, do yourself a favor and call Veterans United.
Very fast and efficient.
Excellent - much easier to work with than previous homes purchased using VA loan.
I'm rating a 10 because everything worked out. There were some paperwork snafus in the end of the loan which could possibly have been avoided, but it was all good in the end.
Keegan and Kelly were exceptional to work with! They made our experience so easy and pleasant! Would DEFINITELY recommend them and Veteran's united to anyone!
Absolutely love Nichole! She was with us for 2 years. Extremely knowledgeable and helpful in every way!
Our Loan Officer, Blake Weisenfelder was awesome! He was so helpful from our first phone call all the way through. Even our Real Estate Agent commented to us how awesome it was to have Blake helping.