Chris, Suzann and the team were awesome to work with. This was my second time using Veterans United for a home loan. This process was smooth and seamless. The communication and prompt response to any questions I had was amazing. Than you all and I would absolutely recommend you guys to others!
Best experience ever buying a home. They work hard for the veteran to get a great loan and help you along the way.
I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.
The loan funding team extremely delayed the time we received the keys. My loan team was great and extremely helpful but your loan funding team is sub par at best.
Response from Veterans United
Hi Shane,
I’m really sorry for the delay in funding and how that affected when you were able to receive your keys. I know how stressful and disappointing that can be, especially after getting so close to the finish line.
I do appreciate you sharing kind words about your loan team, and I’m glad they were helpful throughout the process. I’d like to learn more about what happened on the funding side so we can better understand where things fell short. If you’re open to connecting, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
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Everyone on the team was extremely helpful. Very knowledgeable and answered questions quickly. They worked around the clock and worked with my busy schedule. Handled last minute changes smoothly.
Veterans United was easy to work with. We had a tight deadline for a VA Home Loan and they pulled it out. Highly recommend, especially compared to the competition.
The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!
The entire process was smooth and everyone involved was very helpful
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Ty was kind, professional, quick, and fast working.
Matthew and his team did an extraordinary job. I have no words to express my gratitude for all the tireless work they put into my case and the effort they put into helping me become a first-home buyer. I ended up buying the house of my dreams, better than I could ever have imagined possible, and I am so grateful to have him with me throughout the entire process, making this a reality. I felt like he was part of the family; they even remembered I have cats and sent us a surprising gift. I felt very special.
Have used VA for multiple transactions and could not be more pleased; the team is exceptional and goes above and beyond to take care of everything. True professionals in every way!
Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.
