Awful, worst case scenario experience. What an awful group of people.
Response from Veterans United
Hi Thomas, thank you for your response. Listening to client feedback and looking for ways to improve is important to our team. Please reach out to connect with our Client Advocate team if it would be helpful to discuss your experience.
My situation was unique and took extra time. Sam got us through all that and we are now happily in our new home
Thank you Sam Yoo!!
Veterans United is the perfect Lender for your future home
It's been fun. All the hurtles we climbed over.
This was only our second home purchase, overall it went smoothly. We had a few bumps in the road but our loan specialist worked with us through the entire process to make it easy. They were in constant contact with us to keep us up to date on what was happening and what we needed to do to complete our loan process.
Buying a home can be very stressful, but with Jeff Magsamen and his team, I felt more at eased, they always answered my questions, stayed in touch with me and they were reassuring to the very end. The team was very Efficient at what they do. Thank You so much for all you did to getting me a Home.
If your a Veteran I would highly recommend you go with Veterans United Home Loans, there are great benefits that comes by using these guys. I know, just experienced it!!!
Jodi was incredible and helped us every step of the way. I cannot say enough about the amazing customer service we received! Jodi and Kat were available at any time of the day we needed to ask them questions, and always had an answer for everything. They made the VA loan process so simple and easy! Will definitely be recommending our loan team to other families!
Process for my home buying experience was very smooth.
I didn't have any home buying experience coming into this loan, but I can't think of how it could have possibly gone any smoother than it did. For an experience that is usually deemed as "stressful," I'm grateful that I never had to worry about a thing.
This was my second time buying a home and my first time with VU. It was an amazing experience, I'm a customer for life.
Can’t wait to work with Veterans United again, hopefully very soon! All around wonderful experience.
I never felt the they didn’t have my interest in mind the whole time.
Veterans United really made it convenient with online submissions, e-signatures, and follow up phone calls. They really made the home buying a process a pleasant one! Highly recommend using them if you're considering a VA Home Loan!