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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,890

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,685
4
34,304
3
5,678
2
1,755
1
1,468

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Showing all 2,202 Coast Guard service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

The Veterans United team is the reason my family found our forever home! They make the process easy and absolutely worthwhile.

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Great company! They contacted me right away after I clicked the button on Zillow to see if I qualified. They were very honest with me and didn't try to sell me on anything. They were more interested in getting me into something that would work for me instead of something that would benefit them and I really appreciate that.I will DEFINITELY be recommending Veterans United to friends and family!

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Mr.ms. Abraham and Margaret Baltrip are one of the most gifted ppl right now we when thru veterans United home and now today I can wake up with the biggest smile on my face knowing we are safe and veterans United home made it happen for us it a experience everyone in life will love to know you have your own home and veterans United home made it happen. The experience thru the whole process were long at all they have teams that work together with you and make it easy they team that put everything together in no time so if you look for a home and would like to use you veteran benefits these are the right ppl to get you there. Thanks: veterans United home great American title and all staff and teams members oh pull this thru. The happiest day of our life.

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Veterans United went above and beyond our expectations to help us in the purchase of our home. We will never forget the tireless efforts of Mr. Champion, Mr. Smith, and staff who were always there to answer our questions about the process. This is a topnotch group who we have recommended to our close friends and family. Because of their efforts, we are in our new home (I'm writing this two years later) and couldn't be happier. We hope to look to Veterans United for future financial transactions. From Lincoln, NE, our deepest thanks. Steve and Stacie S.

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

4.5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Jenny Love was another integral part of my homeownership journey. Jenny Love made it possible for me to stay on track and get to closing on time.

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

2 out of 5 Stars

The experience was honestly so bad that it’s not even worth my breath. Basically our loan specialist was unorganized and had poor communication. Our closing almost fell through due to inability to communicate and be proactive.

Response from Veterans United

We're sorry to hear you didn't have the VIP service we strive to give each of our Veterans, Joshua. If you would like to discuss your experience, our Client Advocate team is happy to do so. We use all feedback to find ways to improve our service and learn from our mistakes.

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

From the second I started working with Verterans United I felt comfortable working with them. The teams knowledge and experience was extraordinary! Glad I used Veterans United to buy my first home!

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
Photo submission from Landon E.

Jodi was incredible and helped us every step of the way. I cannot say enough about the amazing customer service we received! Jodi and Kat were available at any time of the day we needed to ask them questions, and always had an answer for everything. They made the VA loan process so simple and easy! Will definitely be recommending our loan team to other families!

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

As a first time buyer, I was nervous of the whole process but Veterans United helped me understand the process & answered all of my questions and concerns. There whole team were amazing. Definitely recommend to use Veterans United.

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
Photo submission from Roberto S.

As a first time buyer, Kollin King was very professional and helped explain terms and guide me through the entire house buying process. I do recommend him to other house buyers and new first time buyers.

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

The process is as easy it could possibly get when it comes to buying a home. Like I said this was my first home and my wife and I were pleasantly surprised during the whole process, and in the end we were very happy with our home.

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

0.5 out of 5 Stars

Do not go with Tiffany Ramirez Parado. I hear great things about veterans United we were actually recommend by my sister who loved her experience. We were just unfortunate I think to have a really bad, unprofessional, and very sneaky loan officer.

Response from Veterans United

Thank you for your comments Abel. Our Client Advocate team would like to know more about what caused you to feel this way. Please reach out if you are able to provide details or examples of your experience.

5 out of 5 Stars
Would Recommend

Very pleased with the professionalism, expertise, and thoughtfulness of Josh Capron. Josh made the process of purchasing a home go exceptionally smooth and kept me informed every step of the way.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

3.5 out of 5 Stars
Would Recommend

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend
Photo submission from Donald R.

Brothers and Sisters the people at. Veterans United are there for, always there to answer your questions. Top company. With great people. If you want a home of your own, this is the right place. Thanks to all of you for making this happen, wonderful job! Thanks Don

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Jamie Hughes and Connor Haxel treated me great and ensured I stayed on top of everything they needed. I was able to close in exactly 30 days and on time. Thanks again.

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Do not use Weeks and Irvine law firm, they prioritize clients last. They drag their feet on making simple corrections to POA's, and make mail aways a difficult process. Personally speaking they shouldn't have been paid remotely what they made. The buyer and loan specialist shouldn't have to monitor the law firms progress and call them constantly to remind them to do their job.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Hooker

NMLS# 1289086

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See all 164,890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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