Everyone was super helpful!
Wouldn’t recommend already filled the complaint about loan officer
I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.
The whole Veterans United team was great. They made the whole home buying process very easy. Response times to any questions I had were very fast even after normal business hours. I will definitely recommend to others.
Veterans United was by far the most responsive, accessible, and user-friendly lender. From start to finish, their team guided me through every step of the process, answered all of my questions thoroughly, and made sure there were no surprises along the way. The entire experience was smooth, professional, and reassuring. I highly recommend them, and I’ve already been spreading the word at work because of how positive my experience was. Truly an outstanding team to work with.
The VU helped make our home buying process super quick and smooth, our team was great! Colin/Patrick were both amazing and took great care of us!
Craig Anderson's loan team was great, and the star was Natalie Kelly. She was the big reason I went with VU instead of USAA. Craig Anderson was relatable and easy to talk to.
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From my experience purchasing a home can be a very stressful process, however, this team made the experience smooth, professional and reassuring from start to finish.
The overall team I worked with from getting pre-approved to closing were extremely polite knowledgeable and responsive. They made what seemed to be a monumental task of buying a home in Alaska while stationed in Texas go incredibly smooth.
The home buying team I had the pleasure of working with was professional, reachable and incredibly supportive. They really helped move things along and kept my home-buying experience stress free. I couldn't recommend a greater group of people. What really stood out to me was their ability to effectively communicate and explain the different parts of the process, ensuring I always understood where we were at and aware of what was going on.
The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!
Brain is the best! The north Jersey housing market is challenging especially for VA loans because there are so few veteran buyers. Nevertheless, Brian got the entire condo VA approved and us ‘Clear to Close’ in a little over 30 days which is tremendous. He responded to us in minutes. He demonstrated excellent proficiency and customer service.
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If you are a veteran looking to navigate the home-buying process, look no further than Veterans United. I cannot recommend them enough for their professionalism, expertise, and genuine care for those who have served. From the very first phone call to the final signature at closing, the communication was flawless. My loan officer, Chris and my loan coordinator, Rachel, were incredibly fast at getting back to me—often replying within the hour. I never felt left in the dark or like I was just another number in a queue. Whether it was a quick text or a detailed email, they were always one step ahead. The VA loan process has a reputation for being complicated, but Chris and Rachel made it look easy. Their deep understanding of VA requirements, appraisal nuances, and funding fee structures was evident. They answered every technical question I had with clarity and confidence, ensuring there were no surprises along the way. What truly sets this team apart is how much stress they removed from the equation. Buying a home is inherently high-pressure, but their streamlined process and proactive approach handled the heavy lifting. Chris and Rachel managed the timelines perfectly, coordinated with my realtor seamlessly, and turned what could have been a month of headaches into a smooth, manageable journey. If you want a team that is knowledgeable, lightning-fast, and dedicated to lowering your stress levels, ask for Chris and Rachel at Veterans United. They don't just close loans; they take care of veterans.
I would just like to say my whole team was amazing, Ward Mershon and Jay Christman always there to answer random questions along the way and point me in the right direction, they definitely went above and beyond, hands down don’t think you can find a better loan officer and specialist. Holly glass crunching numbers last minute to make sure I can stay in the green for the loan and working with me directly was amazing and I am very grateful for her help and experience. My realtors Rebecca and Bruce were and still are amazing thanks for connecting me with such great people in general. Oh and Tara Fuemmeler dude amazing as well, always there to let me know I gotta sign something and super nice. Honestly I feel like this is the best possible team anyone could receive I got super lucky and I feel bad not everyone cant experience what I did. Every issue, question or potential set back, no problem at all, my roster was stacked and I didn’t even know it, this team is so good I’m considering never buying a house again because I don’t think anyone else will come close to being as good. Again my family and I are beyond grateful for everyone’s help and wish everyone the best moving forward. Thank you.
- Gregory Marin
Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.
Heidi and Brian were absolutely exceptional throughout our mortgage process. Their communication was fantastic from start to finish, and they always took the time to listen to our needs and answer any questions we had. Buying a home can be very stressful, but they made the process feel much more manageable with their guidance and support.
They were honest, upfront, and kept everything moving efficiently every step of the way. We were working on a very tight timeline, and they went above and beyond to make it happen — even getting us to closing a day early! Their hard work, professionalism, and dedication truly made all the difference for our family.
We are incredibly grateful for everything they did and would highly recommend Heidi and Brian to anyone looking for a reliable and supportive mortgage team.
We couldn’t have asked for a better experience with Ross Pierson! From start to finish, he guided us through the VA home loan process with professionalism, patience, and genuine care. He took the time to explain every detail, answer our questions, and ensure we understood our options—making what can often feel like a complicated process smooth and stress-free.Thanks to Ross, we felt confident and supported throughout the entire journey. He and his team went above and beyond to ensure our loan was processed quickly and efficiently, and we always felt like a top priority.If you’re looking for someone knowledgeable, reliable, and truly committed to their clients, we highly recommend Ross. Our homeownership dream became a reality thanks to his outstanding guidance.
