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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,264 reviews
844 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,264 Coast Guard service member reviews

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5 out of 5 Stars

Rachel, Erin, and the rest of the team were great! This is my second time working with Rachel and both times the process was very smooth. From application to closing the team was with us every step of the way, and were able to accommodate a fast closing time line. They ever gave us a kind gift for the birth of our daughter. I will be returning to VU for any future home purchase.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Bryan literally went above and beyond to make sure my family was taken care of. He always made sure we knew what to expect next I am do glad to have Bryan as part of my team.

headshot image of Nolan Schueler

Loan Officer: Nolan Schueler

NMLS# 2041982

5 out of 5 Stars

It makes the process of buying a home so much easier. The team works together to keep you on track and informed of where you are in the process and what is next.

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Photo submission from Jessica L.

I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

The process is what is frustrating and can be stressful but the team really helped me through it and we’re more than patient with me my realtor and were understanding of ones situation.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

This is my third time using Scott Ratliff to help me buy a home. Him and his team are exceptional at what they do

headshot image of Scott Ratliff

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars

Spencer Garcia went above and beyond to help me with the loan. He helped get my dream home. He definitely made the process very easy and made sure I closed. I had an excellent experience!

headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

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5 out of 5 Stars

Justin was fantastic and went above and beyond when it got to crucial hurdles. We used Justin to buy our home in 2022 and stuck with Veterans United to buy our new home, because we wanted to work with Justin again. Hopefully this is our last home purchase; but if it isn’t, we’d go with Justin without a doubt.

headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4.5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
Photo submission from Blade S.

The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Matt, Melanie, and their team went above and beyond for my family throughout a transaction that took nearly a full year to complete. At every turn, they provided thoughtful guidance, helped us navigate difficult decisions, and gave us the confidence and peace of mind that came from knowing we were working with people who genuinely cared. This was my second experience with Veterans United, and I specifically returned because of the exceptional service Matt provided during my first home purchase. Once again, the entire team exceeded expectations and went above and beyond to help us get to the finish line. I cannot recommend Matt, Melanie, their team, and Veterans United highly enough—they are truly a first-class team that consistently gives their very best to their clients.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Jeff Magsamen is a true professional.
He formulated a plan, put into action, and executed.
Loan closed on target as promised.
Jeff and Linsey are solid contributions to Veterans United.
I've written two reviews in the past 12 years, this is the second one.
They deserve a BONUS!
Mahalo

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

Taylor was Amazing.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

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Experience first-hand why 379,130 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Seth went above and beyond to offer support and to help me finance my dream home for my family. As a single mother, life gets tough sometimes, so it goes without saying that having a supportive team was invaluable. I couldn’t have asked for a better loan officer!

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

My loan team was friendly and really proactive. It was a great experience!

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Sara, Jeremy, and Chloe were all very helpful, friendly and understanding. Working with Sara was like working with a good friend or family member, and I always felt like I was taken care of.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars

I have never experienced a more well organized group of caring people as I worked with in your company.
From start to finish in about a month’s time.
I couldn’t be more pleased.
I appreciate the whole process. I was a former Quality Assurance Manager of sn aerospace company. I know quality when I see it.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Photo submission from Brian F.

Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Malachi was amazing , he was always able at any time to answer any questions.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

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