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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,142

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

It was a great experience all around. This was the first time me & my wife have purchased a house & the team at Veterans United made the process as easy as it could be. Thank you from both of us:)

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

I just want to say that as a first time Terrified home buyer, this entire team made the whole process seamless, flawless and perfect! My only regret is that I didn't do it sooner!Sara USCG

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
Photo submission from Jessica L.

I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

If your a veteran you do not need to look any further. This company and its agents (Cindy!!!) have all the tools, resources, knowledge, and experts to deliver a huge win for veteran buyers. The app interface, the easy of communication, the leveraging for the buyer...i couldnt have asked for more. Im 34 years old and was extremely nervous to buy my first..even more so during a very hard time in our housing economy. Cindy was honest and open with the process. We got a house under asking value and was appraised high then we bought for with so much seller concession we bought our rate down. Dont hesitate.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4 out of 5 Stars
Would Recommend

The team was great! But Veterans United needs areas of improvement, there’s a couple of co workers that had some issues with you all. As a customer purchasing a new home could be scary. It’s a lot of money after all. There should be a teams meeting/zoom meeting (etc.) on the closing disclosures, the ins or outs of this document, if you will. Create a power point or something that can be easily edited to fit all the data on the actual closing disclosure, so the customer has a better understanding of everything. Idk also giving them the opportunity to save it, and come back around to review even after the purchase is done as a refresher. Last but not least, taking that extra step in teaching the customer better ways to save money on the property, like county tax exemption form in case property taxes change. Creating such programs will benefit the company/customers. Us being Veterans admire integrity and loyalty in establishments that take care of us.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Please allow for group texting via the web messenger that Schandler uses. It would it make it easier for multiple people to be relayed the same information and for everyone to be on the same page.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
Our experience with Veterans United couldn’t of went better. The experience and knowledge of our team lead by Cole Stoecklein was awesome. As first time home buyers they guided us every step of the way and never made us feel left out the loop. As long as we are able to we will continue to use their services and would recommend VU to anyone trying to buy. We appreciate all the hard work and dedication of the team that worked day in and out to help us accomplish our first dream! Thank you so much Veteran United you guys are awesome and your work is beyond appreciated. Love, Happy home owner! Boatswain P02 Blade Shoop. #Go CoastGuard

The team was amazing and worked with us every step of the way. Really felt informed at all times and guided us well. We couldn't be happier with our new home and team backing us up!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend

I was advised from co workers they heard nothing but good things about Veterans United as a lender and I’m here to say I can honestly attest to the hard work and dedication Kollin King and his team put into getting us a home. I cannot thank everyone enough.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Veterans United makes the home buying process as simple as ever and their team keeps you informed through the whole process. I will continue using Vetwrans United if I ever buy a home again and will recommend all my veteran friends to use them as well.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Veterans United exceeded my expectations. I am thankful I chose them. They do so much more than just get you a home loan.
USE THEM!!!
You will be happy you did.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
Photo submission from Brian F.

Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Veterans United has helped me with 2 Mortgages and 3 Refinance's over the years. Every time it has been a great experience. It has been a quick and easy process, with Professional and Friendly service. I will definitely be using them in the future.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Rachel Amarino was wonderful. She was there with the majority of the process and made me as the costume feel like a mattered. She was there and to explain every question and made sure I felt confident with every thing I needed to complete refinance. I didn’t shop around for which company I wanted to go with, I knew from the git go because this wasn’t my first time with veterans united. There is no other company I’d go with in the future.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

To sum up my family and my experience with Veterans United; I’m a realtor/broker in North Carolina. I will always recommend Veterans United as the preferred lender, both professionally and personally.
From my family to yours, Thank You David. Please pass on to your entire team my families appreciation in al their support during our home buying process.
Sincerely,
Cooper Family

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

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See all 381,142 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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