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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,461

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,131
4
14,480
3
2,136
2
975
1
739

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Showing all 500 Marine Corps service member reviews from Illinois

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5 out of 5 Stars
Would Recommend

As first time homebuyers Veterans United was so amazing to work with. They answered every question we had and explained it in layman's terms so we knew exactly what was happening each step of the process!

Loan Officer: Durell Cope

NMLS# 1085911

4.5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Our loan specialist Scott Ratliff was awesome! Could call anytime my wife or I had a question. Very friendly, never got frustrated, and was always available. Weekends, nights, early mornings, whenever!!!! He went above and beyond! I was really amazed at how engaged he and his team were. We felt that Scott and Kelly really cared and never did we feel like we were just another loan number. Even my realtor said she was pleasantly surprised with the ease of working with Veterans United and Scott. We would recommend Veterans United (Scott Ratliff and his team) to any veteran looking to buy a home. Tell them Marcus sent ya!

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

I recommend their personal service and home buying team to anyone ready to make their home buying dreams a reality.

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
Would Recommend

I would do all over again great people great help quick closing I would recommend to family and friends

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Francisco

NMLS# 1229823

4 out of 5 Stars
Would Recommend

As a first time homebuyer, Veterans United made sure that they answered any questions that I had. My loan officer & his team was great! They were very patient & friendly and was always ready to answer any questions that I had and address any of my fears or concerns. They helped ease the stress of the entire process. I truly can't say enough about the team I worked with! VU also matched me with a realtor that was great as well. Now, I'm a homeowner!!

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Honestly thank you, veteran or active, reserve we sign on the dotted line for individual like Wesley and Miranda to protect them their family’s for helping fellow service members find a home and piece of mind. Semper fi, Sergeant Juan Huerta

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

This is our 3rd time using Veterans United. They are always on top of things and get the JOB done!

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

as always great people to deal with, Aaron and Mallory both made the whole process easy and stress free

Loan Officer: Aaron Foster

NMLS# 298410

2 out of 5 Stars

Slow and painful response times.

Response from Veterans United

Thank you for the feedback Dylan. We want to make sure that a member of your loan team is always available for any questions you might have to make the process smoother for you. If you would like to speak with a member of our Client Advocate team, they remain available to discuss this with you.

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Overall everything was great

Loan Officer: Kyle Morris

NMLS# 1598793

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Taurean Williams

NMLS# 1599236

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See all 131,461 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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