At every step of the process the professional loan specialists were outstanding and a credit to the company.
Super helpful and always there to help explain things especially if it’s your first time buying.
I would never be
Website is very easy to use and navigate.
Ian was very knowledgeable and extremely helpful with the loan processes. If I had any questions or concerns he was right there with an answer.
The loan app process needs reverse engineering.there are two pocs sending info,the loan officer and the transaction specialist ,whicn only confused the process .there should only be one.hard to get long lead time requirements like the IRS two years of transcripts should be started during the prequal letter process and not later.held up my closing by several days.it is also a known fact that VA appraisers lie ball the appraisal but this reality seemed to throw the process into a tizzy when it should be expected and even planned for.my whole application process was reactive rather than being proactive.
the closing disclosures changed by 700.00 in the time it took to sign and close. 1 week. I have'nt talked to anyone yet to find out why but it does puzzle me.
The Personnel who handled the processing of my mortgage were very professional and knowledgeable . They provided a quick response to any questions emails voicemails or phone calls. All these things made the processing of my loan a breeze.
This was the easiest thing I've ever did. Glad I chose this company.
Very enthusiastic and helpful team really made things happen for me and my family