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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,781

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,000
4
14,820
3
2,197
2
1,001
1
763

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Showing all 195 Marine Corps service member reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

I highly recommend using Veterans United. The loan specialist really care about helping you secure a loan. They made the process so much easier. Not to mention they are very responsive and don’t keep you waiting. I really liked the website and being able to track your to-do list. You receive notifications on items that are needed and you can simply log in, select the item and upload your documentation. Your loan team are always there to answer your questions, and if you’re too busy to talk over the phone they can chat via text. I can express how impressed I was with their customer service. Their underwriting team as well is very quick to look over things and request items in a timely manner. They are even helpful in getting things processed quicker depending on your situation.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

My Veterans United team was very professional and thoroughly answered any questions we had. I never felt out of control or surprised during the process because of my team kept me updated and the website was easy to use. I highly recommend to anyone!

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

I can't say enough good things about Jeff and his team and would highly recommend for all your home-financing needs.

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

From the Light House program to buying we took our time and got exactly what we were looking for and VU was there to guide us there! Their expertise in the entire process made it easy and kept us informed to make the best decision for our family!

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Veterans United is the best. Over the years I have worked with many mortgage companies, these guys however, set the standard.

Loan Officer: Steve McMichael

NMLS# 616056

4.5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

When going the route of a VA loan, can’t beat the expertise.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

*An honest opinion from a real person*

My first home buying experience was great! Literally the hardest thing I had to do through the whole process was making the decision to contact Veterans United. Everything seemed great, but the idea of getting my loan through some online organization seemed a little questionable to me. I was far from disappointed. They did everything. I was assigned a Loan Officer and they even put me in contact with a trusted Realtor in the area I wanted to move to. Everyone worked around me and helped me. Everyone stayed in contact with me through the whole process and walked me through everything I needed to complete. I was literally given an online checklist. I did my part quickly and didn't have to stress about Veterans United or my realtor to doing the same. It was a breeze. I would choose them over and over again. Yesterday I closed on time and moved into my new home with my wife and 3 children. I could not be happier with the experience. If you're going to buy a home, use Veteran's United.

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Very easy process as long as you do your part and complete all your to do’s in a timely fashion. You will find that Veterans United will be with you through the entire loan process.

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

They have been wonderful from the start. Kept us informed and made the entire process easy.

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

4 out of 5 Stars

the reason I will not recommend this company to anyone is because of the way your employee Libby Enriquez senior transaction coordinator spoke with me.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

This was the best experience I have had with a loan process Jill I feel went above and beyond with every process of the loan.

Loan Officer: Jill Kyle

NMLS# 1599106

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

My husband and I were first-time homebuyers through the VA loan program. Everyone said that buying a home was a stressful process. Veterans United, walked us through from start to finish. No question we had was a stupid one, and they made the process very easy. The hardest part, was finding our home in a fast market, but the loan process was very straight forward and simple!!

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

The Veterans United Team I had made it enjoyable. They all three had up beat personalty's and were very quick at addressing any issues or concerns.

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

I was a first time buyer and nervous in the beginning. You all set me at ease right away. I was comfortable every step of the way.

Loan Officer: Andy Moe

NMLS# 34810

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See all 135,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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