Overall I have mixed feeling on the company. I got the loan (refi) which I was happy about. The process, well that's a different story. The process took way too long. I was told that the reason it took so long was the company was slow to submit documents as I uploaded everything I needed almost within 24 if not hours. There was a lack of follow up and emails or messages took several days to return. I did like the ease of uploading documents and seeing the process as it progresses. Veterans United did not calculate my current mortgage payoff correctly, forcing me to pay off the difference ( almost $700) and having to pay a wire transfer fee. No one ever touched based with me once I signed the closing documents. Overall I do not know if I could recommend the company.
I could not be happier we chose Veterans United to walk us through our VA home buying experience. There are a lot of lenders who make lofty promises, but Veterans United is the market standard for support and customer service. I am thoroughly impressed.
I would highly recommend Veterans United Home Loans, every step of the way they were right there with me. They also answered all of my questions with pin point accuracy Without a doubt the best home loan company ever, thank you from the bottom of my heart!
Top notch crew . Very nice and easy to work with.
We had a very pleasent experience with veterans united. Our team was always there when we needed them
Scott and Sam were awesome!
Awesome efficient service. This is my first time going through the process and the staff is knowledgeable and the online videos and information coupled with them makes VU incredibly valuable. I’ll be a customer for life I’m sure.
Cameron was a rockstar, and the rest of the team was equally amazing!! They made this such a wonderful experience and we are so thankful!!!
I wish I could say yes a hundred times or more on this. Our whole team was AMAZING and nonstop helpful.