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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,115

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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Showing all 227 Marine Corps service member reviews from Montana

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5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

2.5 out of 5 Stars

Overall, I would not recommend going through this headache unless you are a Veteran unable to come up with a down payment. Felt very little, if any, consideration or care about my Veteran status and even almost lost the house at one point due to a clerical error on Veterans Uniteds fault. Possibly they are handling too many cases at once to give enough attention to the Veterans, and assist them.Finally, the fact that a week after getting the house, my loan was passed off to a company that I've never heard of. I understand this is a general practice now, but I do not believe it is right or in the veterans best interest. This was the most disheartening thing. You work with someone who is "Veteran Friendly" and wants to help you get the loan, then they pass it off to someone else, who won't have that same attitude, I don't know/trust, and have never worked with before.The team even sent my "congratulations" t-shirt to the wrong house.The "5"s given in the rating system is me being generous. All in all, I'd like to make them lower, but I understand that I don't know everything on the other end that could be happening.

Response from Veterans United

Hi Matthew thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

I am so glad I went with Veterans United (VU) instead of xxxx. VU made the whole process simple, friendly, and timely.

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
Photo submission from Roger S.

Thank you Josh for all of your advice and suggestions during the process. Veterans United should be proud to have a stand up guy working on their team. Thank you. The only suggestion........Veterans United should test the knowledge of the Realtor for VA criteria for move in ready houses. This alone would speed up the process and create less stress for the Veterans applying. Thank you

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

This was an amazing buying experience and they were a big part of it. So glad this was my team and that I picked VU

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

During the whole home-buying process everyone I knew mentioned how difficult their process was and the best way to avoid the worst parts. I never had a major roadblock moment that wasn’t easily overcome by a quick phone call to my loan team. I would absolutely recommend Veterans United to any service member looking to buy a house.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

I've bought 2 homes through Veteran's United and I love them. They are easy to work with.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars
Would Recommend

Overall a great experience and quick.

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Courtney Gilmore was also involved in the process and I also can't state enough how amazing and helpful she was too. She was incredibly informative and answered all my questions as best as she could. I do also greatly appreciate her help and anyone else in the loan process at Veterans United for their assistance.

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
Photo submission from Layne C.

Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

3.5 out of 5 Stars
Would Recommend

Nothing

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

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5 out of 5 Stars
Would Recommend

I would absolutely recommend Veterans United as a whole, specifically Travis Ward's team. Buying a home as a first time buyer was definitely overwhelming at first but once the team set itself in motion, we almost never had to think about any of it alone. Every questions was answered immediately and we were never stressed about missing anything. Even after the home was purchased and everything was signed they still are helping us with our next steps! If you are looking to buy a home, whether it is your first or second, I would recommend VU 100%. There is absolutely a reason they show up as the #1 recommended home loan company for veterans.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Team was great! I will be using again and referring other vets

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
Photo submission from Alec B.

Wonderful to work with. Went above and beyond. Responded to questions in a timely matter and very professional to work with. Highly recommend.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

More Reviews

See all 382,115 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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