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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,642

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 3,554 Marine Corps service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Honestly, I can’t formulate the words needed to express the gratitude I have for Veterans United. Derek, Nate and Allie have walked through the fire with me twice. I am now a proud Veteran Home owner of two houses thanks to the team at VU. I can’t even imagine going anywhere else. I thank you all from the bottom of my heart. And I will continue to spread positive words about this company and team. If I could leave a tip I would but I have another mortgage to pay for hope you understand lol. Seriously thank you all and I hope every veteran gets the opportunity and have the same experience I have had, it is just amazing. Thank You once again.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

4.5 out of 5 Stars
Would Recommend

Veterans United made a seemingly “scary” process easy to understand and accomplish! My wife and I are happy with the results of our work with them!

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
Photo submission from John S.

It’s a dream come true for me and my wife! Veterans United was exceptional for the entirety of our home buying process. Thanks again for all the hard work!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

The entire team was great. I love all of the resources available.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Veteran’s United, Hurray! Hurray! They saved the day!!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

I’ve only bought two houses and this journey was by far the best experience I’ve ever encountered from when I asked about info to signing the dotted line, these Individuals know their job and know it well. They don’t just run it by other people and as a veteran I appreciate it through and through. It’s nice to have people in your corner who care.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

3.5 out of 5 Stars
Would Recommend
headshot image of Robby Riggs

Loan Officer : Robby Riggs

NMLS# 2517915

1.5 out of 5 Stars

Phil was amazing 12/10 - everywhere else just fell short and that made for a stressful month of trying to get things done and just to not receive a closing disclosure and pushing my close date back. I still appreciate everyone at Veterans United and I’m glad we got the job done I just think it could’ve been smoother

Response from Veterans United

Joshua, thank you for sharing your feedback and for letting us know about your experience. We are thrilled to hear that you had great communication and overall experience with Phil. While we cannot change the experience you had with the rest of your home buying journey, we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend

It was a great experience as a first time home buyer!

headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend

Veterans united has always been my go to for every house I have bought so far this one being number 3 and they have never disappointed me yet in fact they have somehow gotten better everytime. My family and I are grateful for the services you provide.

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend
Photo submission from Chase R.

Veterans United couldn't have made it any easier

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

3.5 out of 5 Stars
Would Recommend
headshot image of Joseph Park

Loan Officer: Joseph Park

NMLS# 2392866

5 out of 5 Stars
Would Recommend
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend

I have already started recommending Veterans United to people asking for advice online. Compared to my last home buying experience with NavyFed, this was exponentially better!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

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4 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

They do for us what I think every veteran's done for this country looked out. They stepped in and gave my family and I a chance. Small to some, but for us it has given us a new breath. My kids, have a final place to call home, my better-half can finally do things she has dreamed of doing, not owning has made me feel like I have failed her at times. But Veterans United opened the door and walked me to my first house and saw it through with us. Without them, I am not sure where or what our next move would have ended up. Thank you to my team, for having my families best interest the whole time!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

LOVED EVERYONE WHO PLAY A ROLE IN OUR PROCESS.

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend
Photo submission from Marisol M.

I had an absolutely wonderful experience with veterans United, everyone on Julia‘s team went above and beyond to make the process stress free for my family and I. I can’t think veterans United and Julia Cobb enough. Thank you so much for helping us get into our dream
Home.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

Veterans United did an outstanding job representing me as a buyer. Hunter and Chad dealt with a lot of questions from me, and were so helpful, kind, and patient with my every concern! I would always recommend this company to any veteran looking to purchase the home of their dreams!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Everyone was kind, respectful, helpful and overall the customer service was above my expectations. The roadblocks we faced through the process was explained and patient. Brandon responded to my calls ina timely manner and helped calm my worries about underwriting and the closing process. Thanks souch

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

4 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

More Reviews

See all 383,642 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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