I wish the process was a little more smoother. Particularly the to-do checklist, on countless times I completed my tasks to find new tasks afterwards. If all tasks, regardless if it is relevant or not the applicant, were to be placed up front for the applicant to complete. Instead of waiting to be told what was next, I think this would speed the process up a little. Tasks that do not pertain to the applicant could be marked Not Applicable.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
10/10 customer service! This team was incredibly attentive, responded quickly, and kept me informed 24/7 while answering all my questions about the VA home loan process. Big shoutout to Paul Farnam for always picking up the phone making this process go smoothly.
Thanks
They made the process much easier than we expected! Always kept us informed of what’s happening now and the next. Very efficient!
This is me in front of Grace's Haven, my new dream home!
Everyone has been very helpful.
They were really helpful a little hectic towards the end of closing but always with a great attitude to hit the finish line
For a first time homebuyer, I had a lot of questions that I wished were answered sooner and maybe explained over the telephone but it was hard getting ahold of people most times
Ready to see for yourself?
Experience first-hand why 376,849 homeowners give us a perfect score!
I’ve read some negative reviews about VU, but I can honestly say that I didn’t experience any negative issues with VU. We, meaning my Wife and I, were very responsive on getting requested documents back asap. We didn’t procrastinate on anything requested from us. Our team consisted of Hannah, Lupe, and Emily who were all available to take my calls and emails with questions I had. We closed in unbelievable 16 days.
Everyone will of course have different experiences to report, which is great, but this was my experience and it was nothing but wonderful for me with a minimal stress involved.
Thanks VU!
From original loan to the painless refi process with Matt Lucas and his team, I can proudly say they work for the veterans they are serving! Great communication the whole way through! Highly recommend using VU for all your home loan needs!
I have no complaints. The team was fantastic and helped with all the bumps in the process and helped explain next steps we could take and gave me options that they thought would be better.
Veterans United made the difficult process of homebuying not so difficult. My Loan Team stayed in contact throughout. When it came time for closing, I was advised what I would need in closing costs but instead, I was the one paid at closing.
Brock was amazing went above and beyond for us we can't thank him enuf and will be recommending him too every one we know.
I want to express my sincere appreciation for Ryan Sherman, who assisted me and my wife throughout our loan process with United Veterans. Ryan was outstanding from start to finish—patient, knowledgeable, and consistently available whenever we needed him.There were multiple times when we called him on his days off, even while he was with his kids at their basketball games, and he still took the time to answer our questions, call us back, and go over numbers with us. We reached out to him repeatedly about different loan options and how we could secure our home, and he never made us feel like a burden.Ryan and his team were exceptional. They guided us step-by-step through the entire process of purchasing our new home—our dream home—and made everything feel manageable and clear.Ryan is extremely knowledgeable about VA loan rules and regulations, and thanks to him, we were able to fully use my VA benefits. I highly recommend Ryan to anyone looking to purchase a home, whether through VA, FHA, or any other loan program.Thank you, Ryan, for everything you did for me and my wife. We truly appreciate you.
Absolutely love working with the people from Vetrans united. Other companies wouldn’t do anything without certain papers and they accepted it and helped pit
