Will Lewis and team were very diligent in their duties for client satisfaction.
It all starts with Ross and Misty. What a great Team and unbelievable service and smarts. Professional yet personal. I will NEVER go anywhere else!
Overall, it was a positive experience. Cara was absolutely wonderful to deal with, and is the reason we went with VU in the first place. The back and forth trying to satisfy underwriter requirements became a little frustrating, mostly because after a while it started to feel that maybe the underwriter didn't understand all of the documents or maybe there was a particular reason for waiting to give a clear to close that we weren't aware of. However, everything worked out great and the timing was pretty close to our original plan so we are satisfied.
Mitch and Taylor were extremely efficient and a pleasure to work with. They were responsive and answered my questions quickly and clearly.
Every member of our loan team were very responsive and courteous. All members were knowledgeable and we enjoyed our experience throughout this process.
Super professional got everything done in a timely manner. Honestly they made the whole process too easy
Very professional and extremely helpful throughout the entire process
Everything went smoothly:))
The folks who handled my account were thoughly professional and were most helpful at every stage of the process. A hearty "Well Done" to all hands.
A very easy and money saving process
You have an extremely professional and knowledgeable staff. They made the loan process go as smoothly as possible and always replied to my questions or concerns in a timely manner.
Excellent service, quick turnaround, professional staff. Very satisfied overall.
Best customer service. Actually, cares.