We had a very great experience with the staff of Veterans United.
It was a great experience!!!!!👍🏻
I’ve been dreaming of buying a home for ten years, and with the high prices in my market I wasn’t quite sure I could qualify. Dustin walked me through the process in our first phone call, he explained that if I wasn’t there yet, VU offered counseling programs to help me get there. To my surprise, I didn’t need them and I was preapproved right away. Today I move into my first home, Veterans United made my dream a reality.
Billy Watkins and his team truly care about you and it shows when you call. Melissa and Victoria are wonderful to work with and they are extremely reliable throughout the process. This was extremely helpful for me as a first time buyer. Due to a family emergency I ended up traveling to several states while also trying to buy my home. I thought this would cause countless issues to arise however Billy, Victoria, and Melissa walked me through everything step and made things work effortlessly. Whether you have a smooth process or hit some bumps, just believe in them and they will guide you through to the end. Billy, Victoria, and Melissa are true professionals and an asset to their company and everyone they work with. Thank you again for everything you have done to guide us on our journey, and again thank you for making it fun!
Our overall experience with Veterans Untied was fantastic! We would recommend family and friends without hesitation. Thank you!
The only thing my wife and I wished for was MORE direct contact. At the end we felt like we were left out of the loop. Little things we should have been more informed about would have made it better.Even with your helpful videos, we felt a more personal touch was due.
Will Lewis and team were very diligent in their duties for client satisfaction.
It all starts with Ross and Misty. What a great Team and unbelievable service and smarts. Professional yet personal. I will NEVER go anywhere else!
Overall, it was a positive experience. Cara was absolutely wonderful to deal with, and is the reason we went with VU in the first place. The back and forth trying to satisfy underwriter requirements became a little frustrating, mostly because after a while it started to feel that maybe the underwriter didn't understand all of the documents or maybe there was a particular reason for waiting to give a clear to close that we weren't aware of. However, everything worked out great and the timing was pretty close to our original plan so we are satisfied.
Mitch and Taylor were extremely efficient and a pleasure to work with. They were responsive and answered my questions quickly and clearly.
Every member of our loan team were very responsive and courteous. All members were knowledgeable and we enjoyed our experience throughout this process.
Super professional got everything done in a timely manner. Honestly they made the whole process too easy