We had a great experience with Veterans United. The process was explained well and we were prepared in knowing what documentation we would need to provide. The emailed checklists and updates were a huge plus, Our refi closed in less than a month.
Jeff was amazing. He made me feel like I was not just a number or a applicant. He made me feel like a friend that had only my best interest in mind because he did. He never made promises he couldn't deliver and always kept me updated and truly made a friend. Jeff is truly the best at what he does. My journey started with Jeff when I called in panic because I only had three weeks to a month to refinance my new home that was almost done, he then found out that I had a couple credit bumps and then sent me to the lighthouse program to matthew lange which was also amazing help. Then after I completed and did what was asked of me I then was sent back to jeff and ryan to complete my loan and they did that and more. Jeff and Ryan are the best at what they do and I will never use anyone but that team ! Thank You Jeff and Ryan so much for helping me and my family ! Semper Fi
Veterans United Home loans, is this Disabled Veterans mortgage company of choice. VU is highly responsive to any questions asked, willing to explain processes, even though you will never meet your loan officer or their team, they treat you like they know you and you are more than just a loan number to them.
Easy and stress free process
Always a great experience!
We caused some delays by changing parameters. VU support team caused some delays by not keeping their data base up to date and not appropriately adjusting to incorrect or out of date info when we reported it to them. Caused our appraisal and water and pest tests to timeout and have to be repeated at our expense.
Very informative team that lets you know everything to help the process go fast.
Professional,reliable,dependable staff at United Veterans.
Outstanding support and direction