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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,369

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,054
4
36,730
3
6,112
2
1,880
1
1,593

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Showing all 378 Marine Corps service member home purchase loan reviews from Wisconsin

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5 out of 5 Stars
Would Recommend

Veterans United was amazing. They made the home buying process simple and enjoyable.

Loan Officer: Jon Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

Senior Production Lead: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

The Veterans United team was great from the beginning to the end. They stayed in constant contact with me and was always there to answer my questions. Bill was great, It was a great experience considering it is usually very stressful. I would recommend Veterans United to any veteran they would like to use them. Thanks again

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

The experience was good overall. However, I was very disappointed with how the final verification of employment was handled for me. We almost didn’t close because of it. In the future this verification should be requested sooner than the day of closing.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
Photo submission from John E.

I would highly recommend Veterans United for buying a home. I never thought that I would be able to get a home because people I know talked about how hard it was to purchase a home. From the first phone call to my loan officer to the closing on our home, everything just fell into place because of not just the expertise of my loan officer Fahad Abdul, but his friendly and cordial manner and interest in me as a person made the whole experience a very good one. I never thought that I would be able to own my own home but they made it possible. From finding the best way to get you in a house, to getting the right realtor for you, they are on point. We are celebrating Christmas in a house of our very own thanks to Veterans United!

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

2.5 out of 5 Stars

From the point of first contact to the preapproval everything went great. Everything was speedy and reactive. The process of dealing with the appraisal was awful. The appraisal fee was more than what was stated ($150 more), had to be returned to the appraiser several times for revision and finally the appraiser sent out the report without it being approved by her company. Also, the appraiser took a long time to be ordered because the web system apparently was down (I am surprised there is not another way to do this). Going through underwrite also was hard time because they kept finding issues that should have all been determined all at one time so it did not have to go back and forth between veterans united and myself.

Response from Veterans United

Jason, VA appraisals are overseen by the VA, but we do our best to prepare Veterans for issues that may arise. We're sorry if we weren't able to remove some of the stress your appraisal caused you. Our Client Advocate team is continually reviewing our processes to find better ways to prepare our Veterans for their home purchases. Thank you for sharing your experience Jason.

4 out of 5 Stars
Would Recommend

I had one scenario that I feel could have been handled much differently, with decent communication with in the team however in the end we got our home and it’s all over.

Loan Officer: Craig Brumfield

NMLS# 857001

3.5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Their experience with the VA Home Loan process proved invaluable.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

10/10 Mystle, JoAnne, and Emily are the team you want in your corner when navigating the home buying process. They made it easy to understand and took the time to explain everything. Can’t recommend enough, thank you ladies, that was kick ass!

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Great teamwork!!!

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Professional, knowledgeable, a great help.

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

We had a very positive experience with Veteran's United. Our loan team jumped right in and worked very hard FOR US. I had the sense throughout the process we were dealing with professionals who knew their area of expertise. They were great communicators, treated us with excellent customer care and worked hard to make the process as timely as possible. We cannot thank our loan team and Veteran's United enough for helping us to secure an even better financial future. We would highly recommend Veteran's United!

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Awesome experience Veteran's United is absolutely awesome. I would recommend to anyone that is eligible to use Veteran's United, that they do so . Thank You .

Loan Officer: Greg Wiele

NMLS# 1374334

4 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I would highly recommend Craig and his team for any Veterans home loan needs.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

4.5 out of 5 Stars
Would Recommend

Overall Hunter and his team did a great job.

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Entire team was great- from the start to closing!

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

2 mortgages, and now 2 refinances later we have had nothing but positive experiences with VU. They're responsive and informative, The tools online make the whole process a breeze.

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
Would Recommend

Working with Veterans United as a first time buyer was Great. They answered any questions I had upfront and along the way. Any issues I had were resolved fast with full explanations of why and what needed to happen. If I asked the team to show me proof of why things were going a certain way or why something was needed. The Team was happy to get it and show me. Whether it was simple forms or complex tax/ federal documents. All this made the whole process go fast and easy. A thanks to the Team Rob, Alyssa, Kristy for excellent Service and a painless Experience!

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

They make the experience the easiest it can possibly be

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

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See all 180,369 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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