Very responsive, very friendly, always willing to help. Mikel, Drew, and Team were great. Made me feel like more than just a number. Thank you VU!
The team I had was very helpful and courteous. Matt R absolutely helped me with any questions I had.
Sheldon and his team went above and beyond to help us secure our forever home! This is the second time we’ve worked with Sheldon and our third time using Veterans United, and we truly can’t recommend them enough.They made the entire process as smooth and stress-free as possible, and we’re incredibly grateful for all their hard work and dedication.
Alex is particularly helpful. He stayed in communication all the time and helped me get things done. Thank you, Alex.
I loved working with Burke. Even when we had issues getting approved he would always call up to check up on how I was doing. He was also great when asking a question, he WILL find the answer not give you an excuse for not knowing.
The team we had at VU were amazing and made The Who process seem easy. They were very prompt, informative, and over all good people!
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Better availability for response to questions sometimes day after response to longer to close then I would have anticipated and still haven't even moved in yet would have liked to do a walk through after tenants moved to make sure nothing was damaged before taking possession and signing only thing I would have liked for it to be different other then that not bad would recommend
My team kept me updated on my loan process and closing process.
Amazing experience...10/10 stars!! Randal is the best and most experienced veteran loan officer around. Highly recommended and consistently available for my text and call. He understands my wants and needs with the homebuying process. I trust his process and look forward to working with him again!
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It went great. Everybody was very responsive communicative helpful oh, I see one of the smoothest home buying experience, I’ve hadSpecifically, my loan officer Randall was very, very helpful and informative
The entire team was amazing. Between my loan concierge, Ms. Chasity Williams, ensuring that I understood the process to the coordinator, Mr. Aaron Esterle, and his team, Zach, and Rachel. Every single member of my loan coordination team is without a doubt, the best at what they do. Zach and Aaron were extremely helpful in making sure I understood where we were at with the process at all times. If I could, I would invite my entire team and every staff member they worked with to a barbecue at my new home, if it weren't about to be winter near Canada. Seriously. 10/5 stars above and beyond exemplary service from the entire team.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).


