I think Veteran's United did a great job overall. I prefer a lot of communication for a first time home-buyer, and felt that I wasn't receiving that. Alyssa the transaction coordinator could improve with email/ phone messages responses.Many times I did not receive responses until I called several times.
I would recommend anyone to buy a home from Veterans United. You are very professional and very courteous. you have done an excellent job getting me my home loan.
More access to in-person appointments, especially when a document needs to be signed. The agent should go out of their way to setup an appointment.
Outstanding customer service!
The fact that just about everything was handled online was outstanding. Veterans United did everything they could to make the process as smooth and painless as possible.
Best experience! The process went smoother than we had expected from previous experience but Alberto and his team was outstanding!
AWESOME,QUICK, made this old MARINE anf His AWESOME Wife of 36yrs VERY HAPPY and love our NEW RETIREMENT HOME. THANK-YOU. SEMPER-FI GOD BLESS
Love it! Every veteran needs to go through them
It was a long process, but our representatives were with us every step of the way!
Bill Musick and his team were absolute professionals and joy to work with from start to finish!!!! Can’t say enough about their dedicated performance and high standard of customer service!