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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,634

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,289
4
14,490
3
2,138
2
976
1
741

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Showing all 1,633 Marine Corps service member refinance loan reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Kevin and Jackie made the process easy and very accessible for me. Any questions or concerns where handeled right away. I have been recommending them to all my friends. Thank you very much Kevin and Jackie

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
Robert B

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Great service as always and very happy to have used veterans United again! Great team !

Loan Officer: Bobby Moss

NMLS# 1125754

3.5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Brian Flanigan and Danielle Tyrenewere very professional and thoroughI would recommend VeteransUnited to everyone One more thing Customer Service were all great. They also took extra time if you said it was important to speak to our Loan SpecialistsHighly recommended Jeff Passmore

Loan Officer: Brian Flanigan

NMLS# 1068745

3.5 out of 5 Stars
Would Recommend

Overall I have mixed feeling on the company. I got the loan (refi) which I was happy about. The process, well that's a different story. The process took way too long. I was told that the reason it took so long was the company was slow to submit documents as I uploaded everything I needed almost within 24 if not hours. There was a lack of follow up and emails or messages took several days to return. I did like the ease of uploading documents and seeing the process as it progresses. Veterans United did not calculate my current mortgage payoff correctly, forcing me to pay off the difference ( almost $700) and having to pay a wire transfer fee. No one ever touched based with me once I signed the closing documents. Overall I do not know if I could recommend the company.

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Derek and his team were fantastic! Every question I had was answered quickly and I felt like our loan was a priority! We will never use another mortgage company!

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Great experience. The team was patient and knowledgeable. They went out of their way to help me make sure I was understanding every part of the process. I felt very comfortable with everyone involved. Loved all the consistent updates throughout the completion of our loan.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

I can't say enough good things about my experience with Veterans United Home Loans. From start to finish the entire process couldn't have gone better.

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

veterans United has been pretty easy to work with. the staff gets back quickly with any questions you may have, and they explain things so anyone can understand.I recommend them highly for home loans or refinance. Veterans, take notice of them and at least talk with them!!

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

VU has a great staff and will take care of you to the best of their ability. Always kept me up to date with everything that was going on. Molly was superb with her communicating of what was going on at times. Always communicating with me what she needed and explained of the process.

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Nicks whole team was very professional, helpful and I would gladly work with them again. In fact when it is time to search for a new home loan or refinance I will be contacting Nick again.Kathy was awesome. There is no other way to describe her.

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

When going the route of a VA loan, can’t beat the expertise.

Loan Officer: Mike Mange

NMLS# 177094

3.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Outstanding service and a job well done is how I would discribe Veterans United and all the loan experts we have had the privilege to work with.I want to give a special thank you to Kat Spellman for all her hard work. She is a very special person and Veterans United should be honored to have her on your staff

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

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See all 131,634 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.