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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,045

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,126
4
40,464
3
6,651
2
2,065
1
1,739

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Showing all 225 Navy service member home purchase loan reviews from Idaho

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4 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Everything went easy and smoothly.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loved all the surprise gifts & how organized the website was; also appreciated the list of utility resources!

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

they were fantastic would recommend to my friends

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Hey vets !!
If you’re in the new/ used home market, let United Veterans be your lender!! They know the program and have the resources to take care of you start to finish. Also, ask the difference between “lender’s” fee and “load origination” fees .

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Excellent to work with. Great responsiveness.

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

I have already told my friends and co-workers about veterans united and about Amber. I tell them they will not be disappointed. Thank you Amber for all that you did for me that I did not see. You were my wizard of OZ. Truly amazing. Thank you.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

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5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Tim Jones did an outstanding job keeping the loan process moving forward as well as keeping me informed at all times.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Veterans United and Jodi Coons and her team are excellent at making this process so easy and smooth. I will definitely be recommending them to friends and family.

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

2 out of 5 Stars

Look elsewhere. Yeah, I got my house but the process was frustrating. I don't know how this organization has a high satisfaction rating. I was not impressed.

Response from Veterans United

Richard, We strive to make every loan experience special with set expectations that are attainable. However, there are some times when there are hurdles outside of our control that will delay things. We want to invite you to reach out to our Client Advocate team to discuss further and to address any questions or concerns. I appreciate your time for filling out this honest survey and will be ready to assist further.

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

John, Erin and Danielle were great. Kept in contact. Answered all my questions. Everything was done promptly. All three were very professional. It felt like they really cared about getting me a good deal.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

2.5 out of 5 Stars
Would Recommend

Difficult to get a hold of anyone in a timely manner. This proved difficult for time sensitive items. Once cleared to close it appeared getting the paperwork to the title company no longer was a priority which delayed the closing by 3 days.

Response from Veterans United

Shaun, Thank you for informing Veterans United about your closing issues. We always strive to resolve cases in a timely matter. There can be issues with third parties that could prevent that, and we apologize for any inconvenience this may have caused. Please feel free to reach out to your team for any concerns.

2 out of 5 Stars

Did not close on time. Once the account manager (Zach) took it from the team it was done properly. If I didn't get mad, we would still not have closed.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Jimmy and his team were nothing short of amazing. From the beginning, I felt that they had my best interest whenever I communicated with them. Buying a new home was not something I was really looking at, but they made the entire process comfortable.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

You were all wonderful and please have a great holiday...

Loan Officer: Crystal Washington

NMLS# 1588494

3.5 out of 5 Stars
Would Recommend

It seemed like the process could be considerably more streamlined. All of the possible contingencies have been run across before and should come as no surprise.
Over all Dane was very good to work with and I would recommend using him and Veteran’s United to other Vets.
The house is awesome.

Loan Officer: Dane Frazier

NMLS# 1779989

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