They were very quick and efficient about answering any questions I had. They also were very helpful and organized throughout the entire process.
Every person that I spoke with was absolutely wonderful and made me feel like I was their sole purpose there at Veterans United. It made this process enjoyable and easy!
I was a first time home buyer and had no idea what to expect. This process was so professional, easy to understand and moved along so quickly, I was, and remain, very pleased with the whole experience.
Every one is so friendly and helpful I was available when I had questions
Everyone involved with the process of my loan were very professional and helpful, with any and all questions I may have had during the process.Thank you very much.
My telephone call to Mr Nick Kundert was the best thing that has happened in a while. We have purchased homes in the past and none of them can compare to the experience of purchasing our home with Veterans United. The whole process handled by Mr Kundert and his team was so professional. Every step was completed in a timely manner. Thank you Veterans United.
This experience has been TOP NOTCH!! Smooth sailing and awesome communication throughout the entire process!!
you all were over the top. thank you.
Our experience with Veterans United was great from the time we began the approval process all the way to closing. Everyone person from Veterans United that Susan and I talked to whether it was over the phone or via e-mail was professional, courteous, and knowledgeable. High marks across the board for everyone there at Veterans United!
Quite easy to work with
Mary and her team are great purveyors of customer service. I feel like a family member the way I've been treated. I am very pleased with the loan I received and I look forward to a productive relationship with Veterans United in the future.
Very easy to apply, work with, and correct information was supplied.
I wish I could but can't recommend. Although there was good information and most of it fast, the inaccurate requests caused me to submit information incomplete causing the agents to ask for more a second time. Their absences caused lack of communication between team members filling in, and just before closing found out my second VOE was incomplete and was forced to drive back into work on a day off I took for closing to reset the myBiz request, again: just before closing. This should have been confirmed the night before. I could easily have gotten up early and drove in for the same reason. Duplication of requests for information, etc. In consideration of your Review our Performance, I believe this whole procedure was slightly below average.