Veteran's United was very friendly, helpful and educational throughout the entire home buying process. Melissa Quinones did a really good job at explaining all of the items on my To-do list and provided me with prompt updates to my home buying process.
Communications need a little work...I was not informed on the distribution of the loan proceeds clearly.
Enjoyed working with Jake Kraft and Nick Gennings. It made the experience memorable for ever.
Loan officers were always quick to respond to our questions and helped us close in a matter of weeks. Great team.
V.U made my entire process from start to finish enjoyable for such a stressful time. I was moving through the process with such ease.
As a first time homebuyer, I had thought the process would be overwhelming but Dave and Rain made the process seem so smooth and took care of all the leg work.
Ginny Young and Terri Behrens were both true professionals guiding me every step of the way.
Our Loan Officer (Jake) and his team did an excellent job while working with us during this whole process. The stayed in constant contact with us whether via email or phone call. We were more than satisfied with the level of service we received the team and the company as a whole.
The process was smooth and they explained everything and answered all my questions as a first time home buyer.
VU has the feel of a family business and I was able to interact with a Loan Officer that truly understood my circumstance - a huge plus!