Clayton and the whole team were awesome.
I had no idea what I was doing and they helped me every step of the way.
Amazing, empathetic, empowering, professional and authentic is how my wife and I would describe Nina, Curtis and Chris the credit associate. Great job ALL! We are thankful for all the support during this process.
I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!
Veterans United sets the standard for satisfaction in every way for buying your new home! 5 full stars! 10/10
Meh…. I wouldn’t use you again. Thank you. Too many days. Cost me too much.
Response from Veterans United
Hi Darrell,
I’m really sorry to hear how frustrating this experience was, especially when it came to timing and cost. I understand how delays can add up and leave you feeling this way, and it’s disappointing to know we didn’t meet your expectations.
Your feedback is important, and I’ll make sure it’s shared with the right teams. We’re always working to improve communication and efficiency so experiences like this don’t happen. If you’re open to it, I’d appreciate the chance to learn more. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
Excellent professional service and made the whole process so easy.
We have worked with VU on a few different occasions, and they make everything easy from start to finish. Though we could get financing from anyone, we chose to come back to Veterans United, and I think that tells you all you need to know.
Highly recommended, second to none!!!
quick easy everyone was great
Jordan, Sierra, and Matt provided outstanding service and support throughout the entire mortgage process. They kept me consistently informed, communicated clearly at every stage, and addressed any issues quickly and efficiently. Their responsiveness and professionalism made what can often be a stressful experience feel smooth and well-managed.They truly went the extra mile to ensure everything stayed on track. I highly recommend this team to anyone looking for knowledgeable, attentive, and dependable mortgage professionals.
These folks are awsome and made the home buying experience rather enjoyable. Thank you.
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Great experience and a smooth, quick closing. They exceeded my expectations!
I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!
If it wasn’t the probate, we had to go through the closing would’ve been a lot faster
Kenny Scheer and his team were awesome. They were on top of it and made it easy for me.
