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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,756

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,624
4
11,914
3
1,814
2
804
1
600

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5 out of 5 Stars
Would Recommend

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars
Would Recommend

They were extremely helpful during the entire process! I was a first time home buyer and they walked me through everything step by step.

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Amanda and her team were prompt and extremely helpful in making the whole process as easy as possible.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

3.5 out of 5 Stars

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

These people are awesome!!!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

process was very straight forward, very clear on what was needed, and one of the best experiences

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Salicco

NMLS# 1048961

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

My husband and I had a very enjoyable and enlighten experience with Veterans United and the step by step process we went through with Caleb and the team was great. I have already recommended Veterans United to my brother in law. Thank you for an outstanding job.

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

They made this a very smooth and easy process.

Loan Officer: Caleb Bales

NMLS# 1028471

5 out of 5 Stars
Would Recommend

You were absolutely amazing all of you♥️

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

Loan Officer: Josh Kaplan

NMLS# 1312511

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Kristen and Andrea were amazing. They were helpful and walked us through every step of the process seamlessly. We dealt with a difficult seller and they were amazing.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

We were houseless for 10 years traveling full time in our RV and when we decided to buy a house and settle down, we were honestly scared, BUT VU made it easy and made us feel at ease. They did such a good jobs in house satisfying the lender was simple. We will be forever thankful to Dan and his team.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Completely professional and helped through the entire process. Jessica Pratt was also extremely helpful and made our experience pleasant and worry free. She really made it easy to get into our home in an extremely short amount of time with no hassles whatsoever.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Nick and VU took incredible care of us from inquiry to closing. We never thought we could buy a home.

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
Would Recommend

Bill and Alycea were very friendly and understanding when I would contact them numerous times to check on the status. They made sure to get everything done as quickly as possible.

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Great service! Mike Dianics and Erin Jenson were fantastic!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Brandon and his whole team were AMAZING to work with!

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

I would like to thank the whole team for their concern and walk thru of all parts of the loan procedure. Funded right on time.

Loan Officer: Brian Bradley

NMLS# 1464173

3.5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

My experience was wonderful. I will definitely recommend you to my friends and family.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Excellent company. Very professional!

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars
Would Recommend

Lucas Hassemer was a pleasure to work with. He was available whenever I needed help or had questions.

Loan Officer: Lucas Hassemer

NMLS# 1630187

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See all 103,756 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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