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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

149,481

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
109,768
4
31,542
3
5,257
2
1,603
1
1,311

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Showing all 20,492 Navy service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

I highly recommend Veterans United for your VA Loan needs. I can’t say enough about the great experience I had.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

3.5 out of 5 Stars
Would Recommend

Just make sure you are able to provide 2- 3 trade lines and proof of 12 months payment history for rent or mortgage.. and make sure there was never a foreclosure in your name or on your credit! And things should be OK

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

Great team work of players. If it were for them I would not be where I am today. Thank you very much.

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
Photo submission from Thomas M.

Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend

When we started our home-buying journey, we didn’t actually know where to start. We just saw a home on Zillow we liked and decided to see what we would qualify for. Veterans united contacted me within minutes and the journey started. I had a wonderful and easy experience with my Loan Officer. Every single document I was able to upload from my phone. We found the home of our dreams and the perfect place for my family to grow up. I would highly recommend Veterans United as well as my loan officer Nate Bohon. 10/10 experience!!

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Total professional service from the beginning till the end!!!! I was married during this home buying process and they sent a beautiful gift. How many companies do you think would do that? Simply amazing experience. Thank you for everything.....

Loan Officer: Stefanie Snow

NMLS# 1116265

3.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

2 out of 5 Stars

Very attentive and responsive while they are trying to get you business, then communication dropped to little to no responsiveness when trying to get in touch with the loan officers. I wouldn't use them again, however the loan manager did negotiate on loan fees in order to resolve our complaints, which was a fair resolution to the problems we had.

Response from Veterans United

Hi Salvador. We're glad to hear we were able to resolve any issues you had and make it right for you and your family. We will use your feedback to ensure we provide top-notch service to all of our military families. Thank you for taking the time to share your experience.

5 out of 5 Stars
Would Recommend
Photo submission from Katherine S.

If you are unsure about who to choose for your home buying journey as a veteran look no further. The team at Veterans United were reliable, knowledgeable, and best of all their online site made each step a breeze and allowed us to track the process and feel in-the-know the entire time. Highly recommend!

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

To repeat what I've already said...Everything has been terrific. Only thing I would recommend is put your company info on your phone. With the volume of spam calls, even my HR Department was reluctant to answer the phone of an unknown caller.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

By veterans, for veterans. Veterans United and Andy Miller took care of me like a brother. Knowledgeable, professional, and easy to talk to, Andy and his team made the dream of closing on my “forever home” a reality. I would recommend them over any company I’ve dealt with in 24 years of service and three houses worth of real estate transactions.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

A great organization to work with. I would recommend them to any and all Vets. Simply put, they are the best!

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

Veterans United makes the home buying experience truly stress free and exciting, as it should be.

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

They were a pleasure to work with.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Pleasant but business like operation. Thank youJm

Loan Officer: Matt Lucas

NMLS# 1027457

3 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
Photo submission from Geoffery O.

This was the smoothest and fastest home loan I have experienced. Hassle free and amazing communication the entire loan process! I would highly recommend Ryan and Veterans United!!! Hands down a 10! Thank you for everything! We are so happy!!!

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

We couldn’t be more pleased with our home buying experience with Veteran’s United. In addition to professional, caring & friendly service they were always respectful & patient. We never felt like just a number; we felt like we mattered. Thank you Veteran’s United for such a wonderful experience in buying our new home!

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

THANKS VETERANS UNITED HOME LOANSAND TO THE JASON TEAM. THEY ARE THE BEST AT WHAT THEY DO PERIOD.

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

If you a veteran looking to buy a home call veterans United they make home buying easy and fast and will get you into your dream home

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

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See all 149,481 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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