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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,292

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,571
4
14,774
3
2,191
2
995
1
761

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Showing all 18,276 Navy service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

They made everything sinple and easy to follow. I loved how we not only received our hkme loan from them, they also provided us an agent to work with us through the process. It made our lives a lot easier and less stressful. The entire staff was great and All our questions were answered in a timely manner. I recommend them!

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Veteran's United made the home buying process so much less stressful and the team that I worked with was outstanding! I would work with them again in a heartbeat!

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

1 out of 5 Stars

Pay attention to your Home Mortgage Team and don’t be afraid to express concerns when things aren’t going well. Switch early, if you can. My mortgage professional literally stated something to the effect that he wouldn’t allow me to delay my appraisal payment because I wouldn’t be given an opportunity to take food from his family’s mouth. I was floored by the mere gall and insinuation. My Realtor was the only glimmer of hope that I had in the process. Otherwise, this was a horrible experience!

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
Photo submission from David M.

This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Rachel, thank you and you team for a job well done. The closing went smoothly and my family and I are excited. Stephanie, I just wanted to thank you for all the work you put in to make my experience pleasant. You took the time to answer all my questions with responses I could understand. I also like all the different ways I was able to contact you, the online interface was awesome and the ability to text you questions and responses especially made the loan process easy. Again, than you so very much!!!!

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars
Would Recommend

Overall was great,

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

Working with veterans United makes buying a house as easy as buying a car.Great people

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

I personally encourage all veterans wishing to buy a home to contact Veterans United and provide the documents needed along with associated details then allow them to do the rest. They know everything about VA regs and will work tirelessly toward getting you approved. I only have good things to say about Veterans United and specifically Zack Fitzgerald.

Loan Officer: Zac Fitzgerald

NMLS# 311880

4.5 out of 5 Stars
Would Recommend

Long process, however, you will great through it and at the end you have a wonderful new home.

Loan Officer: Logan Kadolph

NMLS# 1726575

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

4.5 out of 5 Stars
Would Recommend

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend

I will recommend Veterans United to all who want to buy a house. Thank You and God Bless. We love you guys.

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
Photo submission from Ekwele N.

I came, I saw, I conquered! VU offers exceptional service and makes home buying for first timers a smoother process. They help you every step of the way and would go beyond to make sure you are ok. Thanks to my loan officer Sam Yoo, Ryan Bogeart and everyone that worked with me through out this process. It was a pleasure and an honor.

Loan Officer: Sam Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend

YES, I WOULD RECOMMEND VETERANS UNITED TO OTHER POTENTIAL HOMEBUYERS, ESPECIALLY VETERANS. OVERALL THEY MADE THE HOME BUYING JOURNEY A POSITIVE EXPERIENCE. WE DID HAVE A FEW 'BUMPS IN THE ROAD' ALONG THE WAY BUT WE WERE ABLE TO OVERCOME THEM AND OUR CLOSING WENT RATHER SMOOTHLY. THANK YOU VETERANS UNITED!

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

They will go above and beyond, even helped me get a lower rate!

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

The home purchasing process, was i believe made easier with the knowledge and assistance of Matt Thill and David Roberts.Thank you both!!

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Nick was amazing to work with and tryely made things easy..

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Veterans United was very professional and provided an overall positive exerpience. They were courteous, very helpful and prompt in answering all of our questions, providing information and accommodating changes and requests we made of them. We appreciate their guidance throughout the entire process, up and through the closing of our new home.

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Veterans United provided the best customer service, interest rates and overall performance than any other mortgage provider that I have utilised in the past. The entire process couldn't have gone any smoother. I had 24/7 access to my loan officer. He was always available even well past working hours. They had my loan approved and ready to close 2 weeks early. Overall a excellent experience.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

They work with you,for you and care about you.

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
Photo submission from Linda D.

From the beginning, every representative at every stage was unbelievably attentive. From helping me work out things on my credit report to closing day. I never thought it was possible for me to own a home of my own, but they gave me the tools and the confidence to keep moving forward! I am grateful for all of their hard work.

Loan Officer: Joey Ortega

NMLS# 1464861

4 out of 5 Stars
Would Recommend

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

The process was so easy! The staff was so willing to help me and I’m so glad I went with Veterans United!

Loan Officer: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

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See all 135,292 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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