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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,200

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,033
4
33,484
3
5,554
2
1,710
1
1,419

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Showing all 3,203 Navy service member refinance loan reviews

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5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

4 out of 5 Stars
Would Recommend

We feel confident our new loan is in good hands and are very thankful for all the hard work and advice

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Working with Veterans United on a refinance was easy. Every step of the way was thoroughly explained to me and my questions were fully answered. I have no doubt that I will be a return customer.

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

Easy and helpful to get through the refinance process.

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

I HIGHLY recommend Veterans United as they provide OUTSTANDING, customer service and their ecommerce system is very convenient to submit online payments. Overall, Veterans United takes care of its customers from throughout making the home purchasing process easy.

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

I love working with Billy for all my home loan need, he is very informative and go above and beyond to make sure the loan process goes as smooth as possible.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses! Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses! Awesome experience!!! I had an awful experience with another lender not communicating and did not close on the date cited. The loan specialist wrote off my concerns with not closing on time. I felt I was being scammed. With Alix, I didn’t fell that way. Very informative with prompt responses!

Loan Officer: Alix Clowser

NMLS# 1415709

5 out of 5 Stars
Would Recommend

If my experience with Veterans United Home Loans is the norm I do not see a need to look for other loan offers. The fees are in line with other out there, for me the team I worked with headed by Nate Bitner was what you look for when doing any kind of personal business. Bottom line you can trust this company and Nate.

Loan Officer: Nathan Bitner

NMLS# 1374361

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United. They are trustworthy and professional. They made it easy and quick. Best lender we have EVER worked with in our 35 years of marriage.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

I recommend Veterans United for loans 100%. We have had many loans in the past and this Company rates the best of all others for us. We saved on monthly payments, we got a lower interest rate, and we were treated so respectfully. Thank you.

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua DeLeon

NMLS# 1540815

4.5 out of 5 Stars
Would Recommend

Everything was great; except I did not like the origination fee of $1650 for a VA loan. All of my previous mortgages did not have this kind of origination fee ($500 at most).

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

4 out of 5 Stars
Would Recommend

These guys are at the top of the list with VA loans for a reason. I would do business with them again with no hesitation.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
Would Recommend

To all my fellow veterans far & near, abroad & home, before & after, from the past to the future. (Veterns United it speaks for it's salf)

Loan Officer: Doug Brady

NMLS# 863095

4.5 out of 5 Stars
Would Recommend

Veterans United understands a veteran's needs and is flexible in helping to provide for those needs with a streamlined on-line process!

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Sam is a very diligent employee. Worked late at night with me to help make a decision on what to do with credit card payoff. She answered my questions for over a hour past midnight. I appreciate this dedication. Both John and Sam displayed this excellent trait. They are a wonderful asset to your organization.

Loan Officer: John Schnurbusch

NMLS# 1813273

4.5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any and all vets looking to get a first mortgage or to re-finance.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

I will recommend veterans United to everyone. It was a pleasure working with them.They made the whole experience very enjoyable.Thanks Again to veterans United.

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to take care of the details relating to my mortgage. They patiently worked with me coordinating documentation through every aspect of the loan. ! I suspect this is typically experienced due to their excellent customer service. I am very satisfied....I think you will be too.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Great experience with Veterans home loan United . Always professional and didn’t make me feel rushed at any point in the process.

Loan Officer: Steve Kincheloe

NMLS# 328305

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See all 160,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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