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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
80,717 reviews
679 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 80,717 Navy service member reviews

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4.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Ryan Stoll and Noelle Anderson were a great time. Our process was smooth thanks there knowledge and expertise.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Super easy super fast made homebuying a awesome enjoyable and personal experience fit me just right!

headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
Photo submission from Shalonda D.

As a first time home buyer, I needed so much assistance and they were there every step of the way. They assisted with everything and just helped me understand the process and answered all my questions.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars

As a veteran, buying a house is a major milestone, and working with Veterans United Loans made all the difference. Their team doesn't just know the mortgage process—they genuinely understand the specific needs of fellow veterans and the ins and outs of the VA loan process. They worked with incredible dedication, got everything completed in a remarkably short amount of time, and delivered outstanding service every step of the way. I truly appreciate their hard work and highly recommend them to any service member looking to buy a home!

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Thank you Veterans United for assisting me with buying my home. You guys were amazing and I would highly recommend you to any veteran that's looking to purchase a home.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Shawn was exceptional and made my home buying experience feel amazing!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Jeff Ferguson and Tyler Davison awesome team! Jeff literally saved the day with this difficult refinance considering my business taxes and unique situation. Thank you both and the VU UW team.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

I was very impressed with the veterans united team. They were knowledgeable,helpful and very friendly. We needed to be in a place before November 1, and we moved in October 30. Thank you for all your team members, a great big yahoo coming your way

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

2 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars

Matt and rae were awesome. I had last minute change the night before closing to pull out more money and they were able to facilitate it and get it done with no delay to closing. Awesome team!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Joseph Sepulveda and his entire team made the homebuying process, from start to finish, as smooth and stress free as possible for my wife and me. They were always available to answer our questions, provided countless resources, and went above and beyond to make sure we were prepared for our new home.What really stood out was how personal the experience felt. Joseph took the time to get to know me and my family and showed genuine interest in understanding what we wanted and needed in a home. It never felt like we were just another transaction. His team even went the extra mile by sending us a goodie basket for our pets, which was such a thoughtful and unexpected gesture!The realtor they recommended, Jane Vallarta, and her team were equally amazing. Jane genuinely cared about my family, was there to guide us throughout the process, and played a huge part in helping us close on a wonderful home.We couldn’t be happier with our experience with Veterans United. Between Joseph’s team and Jane’s team, we felt supported, valued, and taken care of every step of the way. I would absolutely recommend Veterans United, Joseph Sepulveda, and Jane Vallarta to anyone looking to purchase a home. Thank you all for helping make this milestone such a positive experience for our family!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars

Great communication back and forth. Made my first time home buying experience a breeze.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

Brent was awesome to the whole process

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Photo submission from Jesse P.

As much as I wanted to go with Navy Federal Credit Union for my mortgage, the constant communication and speed of responses from Veterans United gave me more confidence that they would be able to get my loan closed on time with little friction. A+

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

The team was with me every step of the way and went above and beyond for me. Truly outstanding customer support.
Thank you all again

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Great experience overall. Prompt communication and very helpful throughout process. I definitely recommend.

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

Mike and his team were perfect.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

They helped us every way possible. We appreciate their efforts very much.

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

I worked with Joel, and when I say he is an exceptional person to work with, that is an understatement. Him and his team have given me the best home buying experience I could have asked for. They stuck with me for 3years, yes it took me 3 yrs to find the right home and they stuck by my side, they were the real deal. When it came to the processing of all the paperwork they were also very thorough on how it all worked and ultimately got me into my little dream home. I’m thankful for Veterans United. I’m even more thankful Joel and his team!! Great job guys!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

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