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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,418

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,491
4
48,398
3
7,886
2
2,500
1
2,143

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5 out of 5 Stars
Would Recommend

We had a great experience with VU. From start to finish they knew exactly what they were doing. We will definitely be recommending them to all of our veteran friends. Thank you so much for everything.

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

If you’re looking for a pain free, easy, home buying experience from stem to stern choose VU

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Farris

NMLS# 1881776

4.5 out of 5 Stars
Would Recommend

We would highly recommend this service. They make it easy and keep you informed at all times. Friendly staff who works with all of your needs.

Senior Loan Officer: Ashton Graf

NMLS# 1891920

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

4 out of 5 Stars
Would Recommend

We were able to get a very low rate and we’re pleased with that.

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

3.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

2.5 out of 5 Stars

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
Photo submission from Manuel R.

This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

We had a somewhat tricky situation with my husband still being active duty but medically retiring next month. We originally tried to go with another lender, but they couldn't figure out how to make it work with our situation. Veterans United immediately assured us it could be done and worked really hard to make it happen for us. I couldn't be happier with my experience with VU.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

If you are a first time home buyer or looking to refinance! Do it with VU, they are very informative and work with you all along the way. They did a lot of the blunt work and got us approved and ironed out all the complications early!

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Smith

NMLS# 1953567

3.5 out of 5 Stars
Would Recommend

Casey on our loan team was excellent and a very good communicator. She was pleasant to work with and got along with our realtor.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Over All Veterans United Home Loan is great and efficient. However, after six loans given to them, it would seem that Veterans United would have given me more Lender Credit then it did. I could have received the Lender Credit from another Mortgage company and still got the same rate. Not sure that Veterans United Home Loans show very much customer loyalty. Also I did not know that Veterans United Home Loan would only do a 90% LTV Refinance until the Agent told me.

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

I went with Veterans United after a refinance with another lender fell through in the last days. I was so disappointed, especially because interest rates were creeping back up and that I needed to start the process over again. I immediately started researching who I should go to next, which ended up being Veterans United. In the end, i got a better interest rate at a lower cost and closed in less time than my failed refinance!

Production Manager : Tanya Au

NMLS# 278807

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5 out of 5 Stars
Would Recommend

Don’t muck around with self serving “professionals” when it comes to buying your home.
Vetrans United takes all the legwork our of it and makes house hunting a painless affair.
They catered to my every need and guided me through the process every step of the way.Thank You Louie and Marisa.
You are the best.
Be well. Lawrence (Larry) Tucker.

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Veterans United is an outstanding Home Loan provider for military
retirees. They also are cognizant to the retiree family and I really like that about their service.

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
Photo submission from Travis H.

Working with our loan officer, Moya, to secure our first home was smooth because Veterans United employees work tirelessly to lower barriers and make the home buying process fun! They set us up with a phenomenal real estate agent, Alissa, who gave us great advice and found a great home for us.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

More Reviews

See all 255,418 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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