VU ,lies and scams from start to finish.in cahoots with all involved in purshasing home. Make quick record oďf all documents, they will disappear. Get you own inspector and apraiser . I was made to pay for repair on the home i evn red the closer document. There no such thing as little to no closing cost. It drwill cost you thousand. Its a scam and fraud and they will lie cheat and give you a run around list.
Response from Veterans United
Hi Leonard,
I’m sorry to hear you walked away from your homebuying experience feeling this way. Buying a home is a major financial decision, and I understand how upsetting it can be when you have concerns about costs, repairs, documents, or the information you received along the way.
I also want to clarify that a VA appraisal is intended to assess the property’s value and certain minimum property requirements based on what is observable. It isn’t a substitute for a comprehensive home inspection, which is why an independent home inspection is recommended.
I take your concerns seriously and would appreciate the opportunity to better understand what happened with your loan. Please contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. The team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Phenomenally smooth. Fees totally reasonable. Continuous communication. Helpful the whole way. Kedric Busch: excellent
Zach and the team were very helpful in getting us our loan. Thank you team.
I feel VU is watching out for me making sure I take advantage of changes in the market when they work to my advantage.
The people at Vererans United worked diligently to get the loan I needed.
They kept in touch both by phone and by email until all was accomplished.
Very professional
In today's time of social realms, it seems very easy to get caught up in our own world. Working with Chris and the Veterans United Team was nothing but awesome, and out of this world. We have bought and sold many homes in the past and to our knowledge, this experience was flawless. Kudos to Chris, Edgar, Julie and many other background personnel that gave it their all, and all the time. Veterans United, keep up the great work, and know that we will recommend Veterans United as the best firm to work with when buying a new home. Thank you from two Veteran happy homeowners.
Sarah was an absolute dream to have on my side. She was diligent, hardworking , transparent about everything and always got back to me. I never felt like an annoyance or burden. Amazing person!
I have used VU before and it was great experience then and just as excellent today! They make home buying so easy and work very hard in finding the right loan to meet your needs. I have recommended VU to family and friends and they say the same thing about VU! I will continue to recommend VU to others when it comes to buying a home! Great job Veterans United!!
Veterans United was my choice is the past and my choice today. Recommendations have been shared with family and friends.Thanks again
Veterans United team members are knowledgeable, experienced, friendly, helpful, and enjoyable to work with! We would have been overwhelmed if it wasn’t for them assisting us every step of the way! We can’t thank them enough!!
First time buyer, I was very nervous, but Veterans United Loan Team, made my purchasing experience a delight. Your patience and professionalism; 10 Gold Stars!!!
From start to finish, the mortgage process with Veterans United was smooth and efficient. We are repeat mortgage customers with Veterans United, and would highly recommend them to all veterans seeking a mortgage.
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I’m happy to have a team of experts on my side to guide me through the home buying, and refinancing process.
Everyone was cordial, professional and very helpful.
All I can say is thank you, thank you, thank you, Veterans United for your guidance and support from the beginning of the loan application process to closing, you have been there for me and my family. I can't thank you enough for making my dream of home ownership a reality.
