They were super helpful with navigating my wife and I through the refinance process. I really had no idea what I was doing but Jenna was right there regardless how late to help me through paperwork and procedures making the process way easier.
Michael Pitts served us with exceptional professionalism in every step of the process. He was attentive, informative, and kind. The customer service we received went far beyond the ordinary as it was outstanding! We are thrilled with VU and are truly grateful that you are serving our Veterans with such excellence! Thank you!
Everyone was very helpful
The first mortgage I applied for has gone well. The second one still being in process, has taken longer due to miscommunication between VU and my insurance representative.