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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,965

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,482
4
36,089
3
5,989
2
1,843
1
1,562

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Showing all 20 Other service member home purchase loan reviews from Pennsylvania

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3.5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

1.5 out of 5 Stars

I told them what I was putting down and apparently they didn't apply to closing so at closing I needed to put another 10840.00 down on it . All I was told was sorry that was not good for me I will never do business with this company again

Response from Veterans United

Hi Michael, it is our responsibility to deliver a smooth loan process, and we apologize that you experienced an error on your down payment amount. While it is fortunate that this was caught and corrected on the day of closing, we understand this was an inconvenient situation for you. If you would like to talk more about this situation we are here to provide a more thorough explanation.

5 out of 5 Stars
Would Recommend

Easy, fast process and the team did everything right the first time.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Would like to thank everyone that made is possible everything went smoothly

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Shane and his team were exceptional. Every question I had was answered quickly. I feel as if it could not have gone better.

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Melissa is one of kind! We had many hurdles and she was helpful and prompt when answering questions. She was kind, understanding, caring and professional. I believe she went above and beyond to help us meet our goal :)

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
Would Recommend

The Veterans United website provided me with step by step insight and instructions on tasks that needed to be accomplished. The site was very user friendly and easy to navigate. The upload file options and the To Do section kept me on track throughout the whole process. I would recommend the Veterans United serves to everyone.

Loan Officer: Maureen O'Hare

NMLS# 1064196

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

3.5 out of 5 Stars
Would Recommend

a lot a missing information before the settlement, changes of numbers, change of date without communication and no explanation

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

1.5 out of 5 Stars

My loan team was very professional, but didn't seem knowledgeable or organized when it came to the loan process. I was asked for the same documentation several times and had to clarify information several times. They seemed to make the process more complicated than it already was.

Response from Veterans United

Hi Heather, we appreciate your open feedback and thank you for taking the time to respond to our survey. Our team is interested in learning more about this issue and would value an opportunity to discuss it further. You may contact one of our Client Advocates for additional support.

5 out of 5 Stars
Would Recommend

Loan Officer: Julie Davis

NMLS# 1351299

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

4 out of 5 Stars
Would Recommend

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Veteran's United is an excellent loan company. The staff is responsive and the electronic account they create on their website for clients to provide the necessary documentation makes the loan process easy and very efficient. I highly recommend Veteran's United for any qualified home buyer.

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend

Very friendly and easy to deal with. Buying a home can be a very stressful experience, and VU made it much easier.

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

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