As a first-time homebuyer, I couldn’t have asked for a better loan officer than Julie Pieri. She made the entire home-buying process much easier to understand by walking me through every step and taking the time to answer all of my questions.Even when I became frustrated or sent multiple questions back to back, Julie remained patient, responsive, and knowledgeable. If she didn’t have an immediate answer, she always found one or offered different solutions for me to consider. Her professionalism, communication, and dedication made what could have been a stressful experience feel manageable.I am truly grateful that Julie was assigned as my loan officer. She made my first home purchase a positive experience, and I highly recommend her to anyone looking to buy a home.
The team I worked with under Chance Mullins was outstanding in all respects. They stayed on top of all matters no matter what. An outstanding team to work with. Thank you.
Chase was absolutely amazing this whole process. He talked me through anything if I had any questions and was always answering the phone for me and all my questions. His team is the best team and I would highly highly recommend!
Thank you so much for everything. Tom and his team knocked it out of the park
I can honestly say my team was exceptional. Thanks to Michael Peters and Dene Lorenzen, the entire home-buying process was smooth from start to finish. Their patience, knowledge, and communication were truly outstanding, and they were always willing to answer my questions and guide me every step of the way.I am incredibly grateful for everything they did for me. I would highly recommend any veteran looking to purchase a home to specifically ask for Michael Peters and Dene Lorenzen. They made the experience stress-free and exceeded my expectations.
Jacob Elliott was amazing, our process was very streamlined and thorough. He was very communicative and helpful.
Had to use two different teams. Very unprofessional, lacking knowledge, entered incorrect information that I'm having to go behind them to clean up. Absolutely embarrassing.
Response from Veterans United
Hi Michael,
I'm sorry this was your experience. It sounds like the process left you feeling frustrated and without the confidence you should have had in the guidance you were receiving. That's certainly not the impression we want to leave.
If you're open to sharing more, I'd appreciate the opportunity to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Superb and professional service from start to completion!
Veterans United made the home buying process easy and I couldnt be no happier than working with Jason and his team. I would recommend Veterans United to all my family and friends.
Great team, very helpful and professional!!!!
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Super-patient!
Tyler and his team were consummate professionals, providing patient responses to every question! Were constantly reassuring throughout the process. I cannot imagine this purchase going any smoother and that’s a direct reflection of the team’s commitment to superior service.
Great team to work with. They will work hard for the veteran if the vet does their part. Matt and Deana was great to work with. I do appreciate all the work and time they put into getting my refinance done. Great job guys, A big thank you. Gerald Saucier
Top notch service
We just want to say, THANK YOU!! If we could give you a 20, we would do that!
Yes, this process was a little stressful. All the way through the process though, the realtor, the loan officer, concierge, and loan coordinator were very helpful. We really appreciate all the work everyone put in to get us our new home.
God's blessings to you all for continuing to serve our veteran's needs.
Sincerely Commodore and Carolyne Campbell
Working with Veterans United was an amazing experience for me as a first time homebuyer. Everything was easy, simple, smooth. They were very professional and patient with me. I definitely recommend Veterans United to anyone looking to purchase a home.
