We can't begin to send enough praise to Ben , Caytlin ( and others who helped) our loan team. They were amazingly helpful and always there for us!! If any problems they were there and on the spot! Never had to wait more than a few minutes and they were back to us. We have bought 7 homes over the years and never did one virtually. I, Lynn, did most of the applying as Wayne (Lloyd) has hearing aids and talking on the phone is often difficult for him. We are both in our late 70s so technology can be a challenge. Our team was patient and I never felt like an ignorant old person as some people have done. If you've ever purchased a home you know how much paperwork there can be. And in these days there's even more! Our team was not only patient but very helpful and kind. Some humor was very much appreciated too! They became a family. We can't thank them enough 🤗🥰. This will probably be our last home purchase.. as we sit here in our new home enjoying our new home, drinking our morning 🌅 cuppa, we raise our cups to them! Veterans buying a home, you can't go wrong choosing Veterans Home Loans 🏠🕺💃. Lynn and Wayne
Proud Air Force veteran and a first-time homeowner. Thank you Veterans United for making the process of purchasing our new home easy and hassle-free. It’s never too late to purchase your first home. The team worked exceptionally well to meet the deadline for closing.
I knew my credit wasn’t in the greatest position when I connected with VU, instead of giving me a no, you don’t qualify, we setup a game plan to get me there. We did monthly check-ins and when it was time they said let’s pull the trigger. Once the process was started they worked smoothly and efficiently.
What a fun journey to the finish line! Thank you Tony for all the help. I was full of questions and you always had an answer. It was a long journey but so worth the time spent. My family finally has a forever home!
Kayla was a gem too. Very helpful to us to answer questions
I feel like the Concierge should be optional. I didn't get much value added from the occasional Concierge calls that felt purely connective/social - but Jared is great at making it feel like you're part of the family. Again - I didn't really know what service/part of the process the Concierge was supposed to provide, etc etc etc
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Everyone is friendly and very helpful. All our questions were answered quickly.
Great working with Eric and his team. Eric knows his product and there wasn’t a time where if there was a question there wasn’t and answer that proved beneficial. Excellent communication, fast responses and very pleasant to work with.
Veterans United offers great service. They make the process of getting a mortgage as painless as possible. I highly recommend them.
