Veterans united should be every veterans and service members first choice. Great company to work with.
Everyone was supper and very helpful to
Me.I want to thank everyone who helped me
Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.
Excellent customer service. The process was quick and easy (less than 30 days from application to funding!) Communication was great and the online platform was easy to use and provided step by step guidance throughout the process. Our loan officer, Larry McGallagher, was attentive and supportive. Overall a great experience!
Communication was great but the process was a nightmare some not on my lenders hands others yea, sellers almost bailed due to no fault of my own just how long and painful this process became for them as well. Staff was friendly but again,nightmare that stressed me way out.
Response from Veterans United
Hi Christian,
I appreciate you sharing both sides of your experience. I’m glad to hear communication with the team felt good and that the staff was friendly, but I’m sorry the process itself became such a stressful and drawn-out ordeal for you and even for the sellers. I know how exhausting it can feel when delays stretch on, especially when you’ve done everything on your end.
That’s not the way we want veterans and their families to feel when working with Veterans United. If you’d like to talk more about what happened, I’d welcome the chance to listen and learn from your experience. You can reach my team at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. CST, Monday through Friday.
They made my first home buying experience seamless. Kalab Long and his team were amazing and we succeeded in landing my dream home! Veterans United online makes obtaining the loan so much easier. It tells you what to do by presenting what documents are needed. Then all you do is upload what they're requesting. Amazing experience!
great experience, always there for any questions. Helped me all the way through my process.
