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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

438,414

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,172 Army service member reviews from Hawaii

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5 out of 5 Stars
Would Recommend

I had an excellent experience throughout my home loan process. The team was professional, knowledgeable, and always kept me informed every step of the way. They made what could have been a stressful experience feel smooth and straightforward. I truly appreciated their clear communication and commitment to getting everything done on time.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Thnx for the all help and glad I listened and let you guys do ur thing thnx

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend

Kaimiloa was very helpful along the way. He was clear about any issues or questions I asked him.

headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend

Everything went smoothly with Veterans United. The whole team is amazing!

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
Would Recommend
headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
Would Recommend
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Hands down, best service and relationship to assist a homebuyer. Receiving my loan approval was transparent and timely. Their app and communications were simple and streamlined.

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
Would Recommend
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend

This is my second time working with Veterans United and it has been a 10/10 positive experience two times in a row. The first time my initial loan company fell through when it was time to make an offer and Jeanette came through to save the day after being recommended by my real estate agent for my first go around.My second go around I had Tory Tuttle who was extremely informative, professional, and always radiated positive energy. I already came in wanting to purchase a property and Tory was essential in ensuring I had done my due diligence when it came to rates, purchase price vs. income, and weighing my relevant financial factors before making the final decision.Tory worked all days of the week to ensure I had everything I needed and that all documents were received and sent in my convenience in time for closing with zero delays. She even caught minor clerical errors in the contract between the seller and myself.10/10 would want Tory again as a loan officer!

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend
headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

4.5 out of 5 Stars
Would Recommend

I would 100% recommend the experience smooth and easy to understand/ complete tasks throughout the process. Being able to buy a property at 20 years old is a great accomplishment but would not have happened without Veterans United! The only negative I have to say is about a delayed closing our date was pushed back because there was a misunderstanding about my husbands arrival date to Hawaii, misunderstanding happen all the time and it is totally okay but I am unpleased with how it was handled. After being told that our closing date was being pushed back due to the mistake that was made by the veterans united team there was no accountability or empathy for the situation it put myself and my husband in, we ended up having to cancel and re schedule all utilities that were set up for the original closing date, we had to cancel our delivery’s to our new home that we’re scheduled to be delivered on the original closing date and we had to pay for more days in the hotel ($280) per night luckily it was only for 4 days which is not bad however the situation could have been a lot worse and the least we could have gotten was an apology.

headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Would Recommend

Veterans United has been a great experience. Working with Jaimie along side with her team made me feel a little less anxious because i knew i was in good hands. Highly recommended.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend

The entire process from initial contact to closing was nothing short of amazing and efficient. Brad supported us and kept us up to date every step. Now that we have closed on our new home, Brad stays as our partner and support! This is incredibly valuable and gives us an added sense of security and trust.Thank you! VU!

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend

Everything went smoothly and I am very happy with my experience and getting approved.

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Veterans United is very straightforward and knowledgeable on how everything works. Highly recommend.

headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

had a great experience with Veterans United Home Loans. As a veteran, it meant a lot to work with a team that truly understands our needs. The process was smooth, and the communication was excellent from start to finish. Everyone I worked with was professional, knowledgeable, and genuinely helpful. I highly recommend Veterans United to any fellow service members looking to buy a home.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

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5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Prompt and and informative

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

So grateful to have worked with Veterans United. The process from start to finish has been quick and effective. Will highly recommend Veterans United to fellow service members and veterans for the rest if my life. Thank you Veterans United! Forever thankful and appreciative.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
Would Recommend

Aloha,
Kennedy Kugle was very helpful throughout my entire Veterans loan cash out refinance process. He communicated effectively via email and text messaging. I would feel comfortable with dealing with Kennedy Kugle again for my Veterans home loan needs in the future.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

3.5 out of 5 Stars
Would Recommend

I would recommend to family and friends due to the streamlined process. We actually received an offer quick and the communication was great every step of the way.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
Would Recommend

Tory was great, and the whole team helped us through a very long home buying journey.

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

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