The whole team has been nothing short of amazing and spectacular to say the least and I started this journey with casey and a credit advisor and a low credit score that was very weak and please forgive me for not remembering soni in most of this because if casey didn’t refer me to him I would not be a home owner today they stuck with me and guided me in this direction and had just as much faith and loyalty in me as I have in them and boy am I greatful. It a little funny when I say Casey walks on water and I thank god he’s not a quiter. Thank each and everyone of the team at united.
The loan officer, Stephanie was excellent. She texted me and was as sent emails and phone calls. I would recommend her to my friends if they are looking for a new home.
The Veterans United team was very professional and courteous at the same time. They were very knowledgeable and helped me through some very difficult issues with ease. I would definitely recommend them to family and friends. John Kiely and Deb Kelly and Mark were awesome and made me feel like family.
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
This was a stressful process. Thanks to Shawnee and her team things went very smoothly. I can't tell her thank you enough.
I absolutely recommend Ashley Jarrett and her company, and I am confident they will honor their commitments and are highly trustworthy for anyone that wants to work with them.
I have mixed feelings about using Veteran's United. Loved the real estate agent they referred us to, the concierge was super nice, and the loan officer good. The insurance rep found us the lowest rate for home owner's insurance so no complaints there either. However, they use a middle-person called a loan coordinator who we did not like at all. Not sure what that individual's purpose other than pass along or ask for information for the loan officer or underwriter; seems like work the loan officer could do. Would not recommend using any lender who uses something like this. We found that part of the process frustrating because ours didn't seem to review any of the documents we submitted and ended up asking for duplicate information that had already been provided.They seem to struggle communication across the team. We provided detailed information to the representative when we initially inquired; income, employment status, ect. However some of the information never made it to the loan officer until right before closing, causing a lot of unneeded anxiety throughout the process. In the end it all worked out but I feel it could have gone a lot smoother.
Excellent service all the way through the entire process. I have recommended VU to other Soldiers within my unit.
Philip is very unprofessional her only quells via text after normal 9-5 business hours and only at his convenience, NOT the buyer and NOT the seller and will not communicate effectively with the agents in regards to urgent timelines. Clearly demonstrated lack of regulatory knowledge resulting in delays, confusion about funding, and missed settlement dates, yes more than one missed settlement date on the same property. Do not go with Philip and his team, I would be hesitant to recommend veterans united again because even colleagues do not communicate effectively.
I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!
Logan’s and his team did an Awsome job getting me to closing! My home is absolutely fabulous! Thank you, Veterans United for being faithful and true to the veterans of the United States may he go off to you for a job well done!!!
Zach and his team were outstanding throughout the entire process! It went smoothly as it possibly could have. It was a pleasure working with each and every team member.
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We cannot thank Austin F. and his amazing team at Veterans United Home Loans enough for helping our family purchase our first home. From start to finish, the professionalism, dedication, and hard work they displayed were truly outstanding.Austin and his team went above and beyond, working long hours to ensure everything stayed on track and that we fully understood every step of the process. Their knowledge and expertise helped us save money while still getting the home we truly wanted for our family. No question ever went unanswered, and they always responded with patience, honesty, and clear communication.What could have been a stressful experience turned into a smooth and exciting journey because of how easy they were to work with. We are incredibly grateful for their support, guidance, and commitment throughout this entire process. If you are looking for a loan officer and team that genuinely care about their clients, we highly recommend Austin F. and the Veterans United team.
We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!
Have nothing but great things to say about my experience with my home loan team. Dalton and Courtney were exceptional and I would highly recommend them to any Veterans looking for their new home.
Very helpful throughout the entire process. Their app made doing all of the required paperwork very fast and easy. They communicated effectively and were always willing to explain anything I had questions about.
