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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,172 reviews
613 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,172 Army service member reviews from Virginia

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5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

Our loan officer Melissa Kunkel and the rest of her team went above and beyond throughout our entire home-buying process. Since we’re a military family and couldn’t be there in person to ask questions and such, having a team that was so quick to respond and explain things made the biggest difference when it came to the buying process. We are an active duty military family and have bought in two other states and her and her teams help was hands down the best overall experience we’ve had when it came to buying a home. They were always willing to answer our questions and offer whatever guidance they could, which helped us feel informed and supported from a distance.We’re incredibly grateful for Melissa’s patience, responsiveness, and care. Her and her team made a complicated process feel much less stressful and overwhelming, and we would absolutely recommend her to anyone looking for a knowledgeable, supportive loan team.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Jake took the stress out of the stressful home buying experience. Always kept me informed of any changes, signings that were needed and basically everything else that was part of the process. If I could give him a score higher the 10 I definitely would. Recommending a thousand times over!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

Austin is, hands down, the best loan officer I have ever had, and after four home purchases, I'm not easily impressed. He was invested from day one and went the extra mile every single time we talked. I've worked with other loan officers, but none of them made the process feel quite like this.He checked in almost daily, and I'll admit those updates became a highlight of my week. Evenings, weekends, whenever I reached out, there he was. He's set a standard I don't think anyone else could match.I can't say enough good things about him. If you're starting a home search and want the best loan officer, Austin is your guy.Moving to a new place often results in finding new friends. He’s the type of human I want to be friends with. Kind, hardworking, and really invested in you.Once you work with him, you won't want anyone else. I already miss our daily check-ins.Thanks again, Austin.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

I’ve used Veterans United Home loans before and wouldn’t have it any other way on buying my second home!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Helpful, knowledgeable, professional, available, polite and respectful

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

I was reccomended by my supervisor and i would be a fool to not share with someone else

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

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5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

A couple of people asked me who I used and I gave them the information for veterans united home loans.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Photo submission from Jabril M.

I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars

Rich made this whole process easy and not stressful at all

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

Ready to see for yourself?

Experience first-hand why 382,574 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

I had a great experience with Veterans United. Nick and Tyler were excellent throughout the loan process and made everything straightforward and easy to understand. They were responsive, kept me updated, and were always available when I had questions. From getting started through closing, the entire process went smoothly. I would definitely recommend Veterans United to other Veterans looking to purchase a home.

headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Fahad, Jared, and the entire team were phenomenal! Kept us well informed and were always very responsive.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Photo submission from Matthew J.

We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I truly cannot say enough good things about Harry Basnight and his team at Veterans United. From start to finish, Harry absolutely crushed it.He was professional, knowledgeable, responsive, and ALWAYS available when I had a question — or one of my routine home-buying meltdowns. 😂 He never made me feel like I was bothering him, always took the time to explain what was happening, and somehow managed to keep me calm throughout what can be an incredibly stressful process.Harry made me feel like he genuinely cared about getting my family to the finish line, not just closing another loan. Having someone I trusted completely throughout this process made all the difference.I would recommend Harry and his team 100x over. If you’re using Veterans United, ask for Harry. Seriously. ⭐️⭐️⭐️⭐️⭐️Thank you, Harry, for helping us get HOME! 🏡❤️

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Rob, John and Tina were excellent to work with. They understood our concerns and answered all our questions and made this a smooth and easy process. I would definitely recommend them to all veteran friends.

headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

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