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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,868 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,868 Army service member reviews from Virginia

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5 out of 5 Stars

By far the best company to work with to get a mortgage. As a first time homebuyer, they basically held my hand all the way through the process they were fantastic. They helped me along the way with no problems at all. Highly recommended for anyone looking for a loan.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Robert was awesome to work with. He also helped out with my parents home loan. He is very patient and thorough. Highly recommend Robert. Thanks again.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

Veterans United is an excellent company that truly cares about veterans and their best interest. Working with Blake and Grace was an awesome experience. Each one is truly dedicated, committed, and extremely knowledgeable professionals who provide first rated excellent customer service. You just know they care about you and it's genuine and sincere. Thank you Blake, Grace, and Veteran's United!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Veterans United made the process very straightforward.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

4 out of 5 Stars

Working with VU was a smooth process from start to close. Everyone was always very helpful, someone was always checking in, all our questions were always answered. The best was all the help setting up utilities, security, change of address forms, it’s all in the app and was so great! The only hiccup we had was delayed responses at times, numbers that were not as good as other lenders, and never knowing exactly what the final payment was going to be. We understand numbers can change, but some numbers were off by a couple hundred dollars and they weren’t fluctuating numbers. All in all we would use VU again.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

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5 out of 5 Stars

Patient, professional, knowledgeable and went above and beyond duty. Dealt with a difficult buyer and came through. Thank you!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

Stephen Erickson was an excellent mortgage officer to work with. We’ve worked with him for about three years, and throughout that time he’s been incredibly helpful in answering all of our questions. He was also very patient as we searched for our dream home. Overall, he was fantastic and a pleasure to work with.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

4.5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Photo submission from Jabril M.

I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

I’ve been actively engaged with Veterans United for several years. Their professionalism is refreshing. There are a lot of platforms where the single focus is selling a property. Veterans United is about helping veterans find suitable homes for the veteran and families.

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

This has been such an easy experience. My team was prompt with all issues and were able to help me understand the process a little better. I will definitely recommend Veterans United to any ex military I know.

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars

From the moment you initiate contact to the very end of you signing off on your new home your team really takes care of you from beginning to end and I never felt like I was asking too many questions

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Colin was great throughout the process: he was available, friendly, and kept us updated.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

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Experience first-hand why 366,373 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars

Worked with me and my family to get a house .

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Mason Maddox and Christy Mongler were great to us. They answered very quickly and had the patience to answer our questions. We bought before but the amount of explanation through the process was 100x better with this team. We missed a ton of info before this time we felt a lot more guided and confident in our purchase.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Matthew J.

We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Melissa team was very caring and informative during this process and really had my best intrest at hand

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

4 out of 5 Stars

Only two issues. One, the closing costs were estimated at 10-15k initially but were closer to 20k. Second, my wife’s name was not on the deed at closing. Others than that, everything was great.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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