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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
835 reviews
720 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 835 Marine Corps service member reviews from New York

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2 out of 5 Stars
headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars

Would have been a 10 but a small mistake was made they admitted to it and compensated for it

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

Brandon and Jody went above and beyond to make this happen for us. We couldn’t be happier that we now have a home for generations to come, and for that we are forever grateful. Thank you!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars

Muy exelente y muy buena comunicaci

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

They were great. Every step of the way was really simple and stress free for me.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Very friendly and knowledgeable. They were there for me every step of the way

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

This team was amazing to work with! We were on an accelerated timeline, and they went to bat for us on multiple fronts to ensure we closed on time.I highly recommend them to anyone looking to purchase a home!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

Working with Jacob Halls, and as I have referenced them, The J Squad, it was such a pleasure. I am a graveyard shift truck driver so I sleep during the days which brought about the issue of being able to contact my loan team during their normal hours. Each and every one of Jacob’s team, from the very beginning, all the way to closing, has been very helpful and has worked with me with my schedule so that we could make it to where we are. Closed! I thank Veterans United, Jacob and all the members of his team, Kurt Lofton, and Hope, and everyone else that has helped me and my family in this process of buying a home. Thank you all!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

3.5 out of 5 Stars

I used the Realtor you guys recommended. I’m sure he bought into some system so he could have first choice. He was over an hour away that was not beneficial to anybody. I would not use them again for this areaAt first I had to remind him of things that were going on in the transaction I felt like I was stuck, stuck between two layers of middle men.When I deposited my earnest money, it should’ve been immediate that all the inspections were scheduled. That didn’t happen and everything was pushed back. It didn’t work out smoothly and I was not happy.I’m only recommending you two others because my first transaction with you in another state worked out very seamlessly.Again, do not pair realtors with people if they are not local

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

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5 out of 5 Stars

It's was simple and easy to go through. They answered all my questions and always got back to me immediately.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Benjamin Rutledge and his team always do great. This is the second time I have used Veterans United and if I decide to buy again, I would use Veterans United again, after the two experiences that I have had. Buying a home is very stressful and Benjamin Rutledge and his team help take the stress away with answering all questions during the process.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Dane was absolutely amazing. The entire team worked very hard to get me into my beautiful new home. They even left a gift in the home for me and my family. It was a great experience all around.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

The entire process from an initial call to closing on my new home was so simple. Every step the whole team had every to-do set up for me to knock down with ease.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Jason, our loan officer was incredible! He was very professional and made everything go quite smoothly. He explained things well enough for us to actually understand the concepts. We thank him for everything he did for us!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Matt was outstanding to work with. Diligent, honest and extremely kind. He made the whole experience very easy and I now highly recommend that my fellow veterans work with veterans united when purchasing a home.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Working with Veterans United to buy our home in New York was an outstanding experience. The team was professional, responsive, and truly cared about helping us every step of the way. They made a complicated process feel simple and stress-free, always taking time to explain things clearly and keep us informed.We couldn’t be happier with the support we received and highly recommend them to any veteran or military family. 10/10 experience!

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

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Experience first-hand why 375,454 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Jamie and her team are amazing highly recommend

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Thank you for the detailed guidance throughout my home‑buying experience. I wanted to express how wonderful every person at Veterans United has been. Your quick responses to my questions and the support you provided at every step helped me move forward with confidence. I truly enjoyed working with all of you, and I’m grateful for everything you’ve done to make this process smooth and encouraging.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Aaron, Anna, and team did an amazing job working with us and kept us informed of what was happening through every step and we're very responsive whenever we had questions!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

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