Would have helped if when I asked about putting money down to lower my payment if they had explained about reducing the interest rate instead of the amount of the loan. Otherwise it was a really good experience. Thank you Veterans United team.
I'd also like to give a shout out to Laura Henzler and Annie Kauffman. Just a completely flawless experience from start to finish. Thank you for the phenomenal concierge services and check ins on the underwriting processes. These ladies along with Jon were my dream team!
My wife and I have purchased many homes over the years - this transaction with Veterans United was by far the easiest and smoothest! Nobody enjoys the home loan process, but our VU team kept us informed and the process was laid out, so there were no surprises. Our entire team CJ, Rachel and LaSar were available quickly and promptly to answer any questions and offer guidance. Thank you to team!!
I would highly recommend your team to anyone wanting to purchase a house. I kept putting things off just expecting everything to be a hassle and I was extremely surprised how smooth the process was. There was a couple hiccups along the way, but that can happen with anything. We are an older couple and this is our first home purchase and we are so glad we took the leap. We love our new house and thanks to all of you that were involved
I didn't think I could qualify for a mortgage but Don Smith took me through the qualification process with the least amount of stress. Thanks Don !
Veterans united is an amazing team of people who's goal is to get the veteran into a home, and helps you along the way in anything that may come up. The team is has a goal in mind, and do everything in thier power to see that goal met. I would and will recommend Veterans United to any Veteran who is looking to buy a home with thier earned VA homeloan benefit. Thank you team
Jay and the team not only helped me through the loan process, they helped through the whole moving process. My ADT, utility providers, moving companies, my homeowners insurance, they helped my husband and I so much. Jay even took my calls on weekends! That is unheard of!! Thank you Jay and Team!!!
If I was asked to rate Veterans United as a company, it would be a 10 as you made this entire process so easy and I felt supported the entire way through. I will be evangelizing VU to my friends, family and any other veterans that I happen to meet.Thank you for everything.
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The whole process was great from beginning to end. That's due to the wonderful team I had the opportunity to work with.
It did seem like it took more than a few days to get the final closing cost figure. Fortunately I was able to get a cashiers check sent overnight by FedEx and it arrived on time. Otherwise I would have had to drive 4 hours to get the money wired to the title company.
As first time home-buyers we absolutely loved your service from top to bottom. You made us feel comfortable every step of the way and took the time to answer all of our questions. We will be keeping in touch! It feels good to have someone with your experience and knowledge on our side.
Overall, very good experience, all the way around.
Thank you for everything!!! I now have my forever home and you made it easy.
Great experience!