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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,094 reviews
869 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,094 Navy service member reviews from Colorado

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5 out of 5 Stars

Bill and his team went well above and beyond. The whole process went far smoother than I expected.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

My team went above and beyond beyond the normal expectations for me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

It was great working with Martin and the team. Thanks for all the help and clear instruction!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

4.5 out of 5 Stars
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars

Very professional and down to earth!! Definitely would recommend to other veterans friends and family. Great job Martin!!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars

THIS IS MY 2ND TIME USING VU. IF I HAVE A CHOICE, I WILL USE NO OTHER COMPANY. MICHAEL SCHNEIDER WENT OUT OF HIS WAY TO BE AVAILABLE AND RESPONSIVE!

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

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4 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

3 out of 5 Stars

It was fine. Alice was great.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Photo submission from William M.

Hey Veterans, If you're looking for your first home or your next home, I highly advise to go with Veterans United for their expertise, diligence and professionalism. Thanks to my teams hard work and attentiveness, my family and I are now pleasantly living in our first home! Thank you Veterans United, we couldn't be happier!

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Jason and his team were AWESOME. We were kept informed along the way and they handled any little bumps in the road very quickly. This was well coordinated as to not cause any delays on our closing date. WELL DONE everyone.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

John M and his team were outstanding to work with, they were efficient, friendly, and overall provided us with a wonderful experience. I would recommend any veteran to Veterans United and their incredible staff when they embark on their home buying journey.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Eric and Nick were very helpful during this process. With this being our first home, and life being unpredictable, I couldn’t be more grateful with the patience’s and understanding they were with me. Huge respect for them and my deepest apologies when I was losing my patience and getting a little snappy.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars

Martin did an amazing job with our refinance and with our purchase last year! We will use his services again when we sell our house and purchase in roughly 5 years as well!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

Ready to see for yourself?

Experience first-hand why 367,472 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

I never would've thought I was ready to buy a house on my own. They looked at my finances and helped me understand the next steps toward home ownership. I felt like I had a great team behind me the whole process. They always reached out and made sure I had my paperwork ready.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Patience and understanding in a home buying process is paramount. Your team have been that for years since I've first initiated contact with this company.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

My loan agent was hunter he was great. Really the whole VU team was kind and attentive. They made closing and everything in between easy and painless.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Photo submission from Jordan P.

Veterans United made our first home buying experience simple during one of the craziest times in our lives. Between living in one state and buying in another, driving across the country, and my husband and I being separated by deployment right before closing on the house, our loan officer Devin McCall did absolutely everything he could to keep us happy and successful in our home buying journey. We were in a big hurry to get everything done, and it was nice to have such aggressive support from our loan company. If you use this company, request Devin!

headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars

The entire team made the process smooth and streamlined it especially with the short time line I had to deal with.

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

1 out of 5 Stars

My overall experience left a lot to be desired!

Response from Veterans United

Hi Lauren,
I’m sorry to hear your experience left you feeling this way. That’s not what we want for anyone, and I appreciate you taking the time to share your feedback.

If you’re open to it, our Client Advocate team would be glad to listen and learn more. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S.
Client Relations Manager

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

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