I was very adamant from the beginning of the process about the initial closing date. I told them up front I couldn't do that date and I could do it sooner if possible. But it wasn't until the final week were I felt the team took until the last minute to request specific documents from me when I inquired almost every other day if there were any other documents or tasks I needed to complete.
With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!
Everyone we spoke with was great! They were so friendly and helpful. We had a great experience!
Super agradecido y un servicio de excelencia!!
I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.
Stefanie Snow is an absolute God send to your company. She has made the purchasing of 2 homes absolutely worry free. Everything she does is on time and flawless. My only regret is one day I’ll need to buy a house and Stefanie will be retired or promoted.
Fantastic and very personal service.
Very friendly and knowledgeable. Answered all of my questions and went the extra mile to ensure the process was smooth!!!
Very thorough in their pursuit of supporting documentation.
This was a pipe dream when I started but Veterans United got it done for me! Can't wait to recommend them to other Veterans.
I don't know where to start .The experience I had wasn't nowhere near as hard for me as I had heard .Adam Cowan and Shelbi Kinney are some of the nicest and professional people that I had the pleasure of dealing with .They were in consistent contact with me and explained every step to me ,and broke the process down to me in simple English .
Easy to use website, great customer service, they go above and beyond to help out in anyway possible.