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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,160

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,705
4
13,780
3
2,040
2
932
1
703

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Showing all 2,500 reviews from Alabama

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5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

4 out of 5 Stars
Would Recommend

I was very adamant from the beginning of the process about the initial closing date. I told them up front I couldn't do that date and I could do it sooner if possible. But it wasn't until the final week were I felt the team took until the last minute to request specific documents from me when I inquired almost every other day if there were any other documents or tasks I needed to complete.

Loan Officer: Shane Miranda

NMLS# 1312406

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Everyone we spoke with was great! They were so friendly and helpful. We had a great experience!

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Thames

NMLS# 1145502

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Super agradecido y un servicio de excelencia!!

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Stefanie Snow is an absolute God send to your company. She has made the purchasing of 2 homes absolutely worry free. Everything she does is on time and flawless. My only regret is one day I’ll need to buy a house and Stefanie will be retired or promoted.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Fantastic and very personal service.

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Very friendly and knowledgeable. Answered all of my questions and went the extra mile to ensure the process was smooth!!!

Loan Officer: Derek Russell

NMLS# 310095

3.5 out of 5 Stars
Would Recommend

Very thorough in their pursuit of supporting documentation.

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

This was a pipe dream when I started but Veterans United got it done for me! Can't wait to recommend them to other Veterans.

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Joe Jones

Veterans United did an awesome job from start to finish. They are professional, polite, courteous and thorough. They will take great care of you. Todd made it an easy and seamless process. He also advised me on things I did not know. Truly exceptional. Thank You!

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

I don't know where to start .The experience I had wasn't nowhere near as hard for me as I had heard .Adam Cowan and Shelbi Kinney are some of the nicest and professional people that I had the pleasure of dealing with .They were in consistent contact with me and explained every step to me ,and broke the process down to me in simple English .

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Easy to use website, great customer service, they go above and beyond to help out in anyway possible.

Loan Officer: Tony Meis

NMLS# 1044957

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See all 124,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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