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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU→
95,170 Total Customer Reviews
97.7% Would Recommend VU to Friends and Family
4.7 out of 5 Average Satisfaction Rating
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Reviews Breakdown

5
81,054
4
11,116
3
1,694
2
751
1
555

Showing all 1,781 reviews from Alabama

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4 out of 5 Stars
Would Recommend

Overall it was a good experience and took a bit over 45 days to complete.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

2 out of 5 Stars

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Wow! Prompt, accommodating truly a blessed experience!

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

We were very pleased with the service provided Kim and her team were outstanding they went above and beyond to make sure we are well taken care of.thank you so much for all that you do God bless

Loan Officer: Kimberly Pearcy

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Fast and complete.

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend

Very cordial and helpful throughout the whole process. And very knowledgeable.

Loan Officer: Felecia Solomon

NMLS# 1145004

4 out of 5 Stars
Would Recommend

The only foreseeable problem, which I trust has been rectified is the communication level between all parties concerned. A scenario occurred that was, as in most cases, a communication breakdown. But, through it all the team got me into my home and all is well.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Our experience was excellent with Veterans United. From the first phone call until closing day. I was not thrilled with the realtor they suggested and would ever recommend her, but everything with Veterans united went off without a hitch.

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

This is our second home purchase with Veterans United. We came back specifically because of Jon and his team. We were not disappointed. We were thrilled with the level of service and the speed of the team. Adam Nelson did a wonderful job, as well.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Joe Jones

Veterans United did an awesome job from start to finish. They are professional, polite, courteous and thorough. They will take great care of you. Todd made it an easy and seamless process. He also advised me on things I did not know. Truly exceptional. Thank You!

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Very professional staff from the front desk secretary to the loan specialist.

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Very easy to work with throughout the process.

Loan Officer: Chris Solomon

NMLS# 796629

2.5 out of 5 Stars

During this process I had to send the same documents on several occasions. Also made NUMEROUS trips back and forth to the bank. I told a employee there what I planned on doing in reference to bank statement once and he said that would be fine then I made two trips to the bank that day because he ask d for something different than what we agreed on the previous day. This was so drawn out the seller almost pulled the contract. We were given a close by date and didn't make that either.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

3 out of 5 Stars

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Veterans United Home loans provided a comprehensive service that allowed my wife and I to comfortably purchase the home we desired. The company arranged a team of professionals that helped us from pre-approval to closing on the home.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
Jimmy H

I want to thank Spencer Thompson and his team at Veterans United. It was my first time buying a home and they made everything go very smooth and explained everything in detail that I didn't understand. I can never thank them enough. I would highly recommend Veterans United.

Loan Officer: Spencer Thompson

NMLS# 1094723

4 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Owe some team

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

My experience with Veterans United was great!!!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Awesome

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

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See all 95,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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