Veterans United made my home buying smooth transition from renting to buying. Every need was met and every question was answered.
Absolutely the worst experience. Everybody listed on the "MY-TEAM" portal feels like they are actively trying to avoid you. When trying to contact them, no matter the time of day, you'll never get through to someone; you'll have to leave a voicemail every time. communication sucks, and your account is handled by everyone in their office. You don't have a dedicated team, and they do not care about deadlines; you'll have to stay on top of them if you're concerned about deadlines. Furthermore, your account will be handled by so many people that you become just a number/ quota to the point they're confusing you with other people and lie about your first mortgage payment date. I will never use Veterans United again.
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
This is the third time Jason has helped us buy a home. He is very professional AND personable and communicates in a timely manner. His assistant Megan is also very helpful!
Thanks so much to my team that helped us through this! It made buying my first home much less stressful.
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Overall, Veterans United was so very easy to work with. They took time to answer all of my many questions and did so quickly and efficiently. They worked hard to get us preapproved and get us into a home that suited our needs. On top of that, they were friendly, quick to respond, not just to our relator, but to us personally. I'm so grateful for the team that worked on our loan. They put up with all of my nerves and did so with friendliness and professionalism. I appreciate all that they did!
Great service, stayed on top of every process
Outstanding team! Always available. It was my easiest house purchase to date.
Thank you so much for your determination to make my dream come true !
Rachel, Stephanie, and the entire team were amazing from start to finish! Thank you all so much!
I've worked with a few finance organizations in my past, however none comes close to the team at Veterans United. They go above and beyond, keeping you informed, simplify the process, and sustain continuous communications with you from day one to closing and after. They make it their personal responsibility to ensure you have the utmost care and I say again, no else comes close.
Exceptional!
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Great
I truly enjoyed the entire team, everyone was patient and very helpful! They always answered when called no matter the time or situation. I’ve never seen Tyler or Jennifer but I felt as if we were related lol! My husband and I felt protected and cared for! Everything went smooth even though we had a couple hiccups but it wasn’t on the VA end. Thank you so much for everything.
The entire team was absolutely wonderful to work with. Christina, Nicole, and Katie were there every step of the way during the purchase of my second home, making the entire process smooth and stress-free. They were always responsive, knowledgeable, and willing to answer any questions I had. I truly couldn’t have asked for a better team at UV to guide me through this experience. Thank you all for your outstanding service and support!
Our entire team was a huge help every step of the way. They took time to explain every piece of the loan process. Thank you Joshua S., Charlie H., Brandon M., Beth M., and Dika M. for always being available to answer our many questions!
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
VU was patient with me during my undecided era - and once I was ready, They made it a breeze! Everyone kept in touch and communicated well, it felt like I was working with friends.
In house Credit Consultant is top tier!
