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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,715

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,039
4
12,352
3
1,863
2
836
1
625

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Showing all 1,840 home purchase loan reviews from Alabama

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3 out of 5 Stars
Would Recommend

Matt Hadley and Colin Park were extremely helpful at answering all of our questions and ensuring we had the information we needed to move forward. Kim Duncan on the other hand was unhelpful and extremely rude, snappy, and failed to do her job on paperwork that caused delay and when we went to advise on the situation she failed to know how to resolve or even listen to actually help. The help she provided was useless and ignored what was told to her. Her emails were rude and she at the end never called when asked.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend

Would have given 10 but final approval was two days before closing. That caused some anxiety given that everything you own is packed and on a truck..

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This is our second VA loan. The process of the first one was an absolute nightmare. Working with Veteran’s United was a breeze! We will definitely recommend Veteran’s United to others in the market, and should the need ever arise for us to need another home loan, we will be back!

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Solomon

NMLS# 1145004

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan process in timely manner

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Veterans United is a fantastic company. We had a great experience!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

My dealings with mr.Mason Maddox and mr. Nathan Yount were at the highest level of professionalism. Thank you!

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

I don't even know where to start. We have bought and sold numerous homes using our VA Benefits amd Veterans United is unmatched!!

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend

Near the end I felt the coordinator lost patience with the insurance company. I agree the insurance company needs improvement but if you become impatience it only complicates the matter. I was forced to talk with the insurance company while Veterans United Home Loans was on hold on a second line as a go between to get things sorted. It was not difficult but did require patience.

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Outstanding service, military friendly.

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Chris Solomon a stand up guy loan process was a breeze Chris was on top of everything!

Loan Officer: Chris Solomon

NMLS# 796629

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

The team was very efficient,informative and professional

Loan Officer: Aaron Brooks

NMLS# 1003530

3.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

I would never use anyone other than Veterans United! The whole process was made to very simple and smooth. I will recommend as many of friends and family to use VU as I can. Awesome company!

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
Joe Jones

Veterans United did an awesome job from start to finish. They are professional, polite, courteous and thorough. They will take great care of you. Todd made it an easy and seamless process. He also advised me on things I did not know. Truly exceptional. Thank You!

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

The VA made it very easy to move in a forward direction from the very start .

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

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See all 108,715 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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