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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

184,395

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
137,355
4
37,341
3
6,178
2
1,902
1
1,619

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Showing all 3,565 home purchase loan reviews from Alabama

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5 out of 5 Stars
Would Recommend

Make sure to be upfront about any questions or concerns. Your team is knowladgable and will be able to talk you through the process with great detail.

Loan Officer: Thomas Champion

NMLS# 1102159

0.5 out of 5 Stars

Loan Officer: Tyler Schuster

NMLS# 1588316

0.5 out of 5 Stars

It took 3 attempt's at closing to finally close my loan/home. These attempts were due to my loan officers inaction's and lack of training which resulted in several hundreds of dollars in cost to me additional for days in a hotel and cost for additional expedited documents. Had I known that I was his first closing I would have either requested another officer or looked elsewhere; no offense to Carl, but my company would have never allowed me to operate on my first operation unsupervised, I fault the company's leadership, not him. The problem is I recommended your company to my seller for refinance and he received a discounted point buy down (approx $1200) on his refinance but I cannot even recover the additional cost to me because of your companies failures.

Response from Veterans United

One of our Client Advocate team members has begun to research your comments and will be working hard to learn as much as possible about what caused your closing delays. Exploring ways to improve, and seeking opportunities to continue serving our clients is our top priority. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us. Thank you for choosing Veterans United and thank you for your service.

4 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

the people you will work with do have you as their priority they will make it easy all you have to do is what they say do that and you will also be a very happy home owner bless yall jesse

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
Photo submission from Victor P.

If you are a veteran looking to buy, use Veterans United. They worked wonders with our credit rating to put us in a house. Thank you.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Zeigler

NMLS# 1884756

5 out of 5 Stars
Would Recommend

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Veterans United truly stand behind their name. I have never felt so welcomed and cared for like I did when dealing with VU. Thank you.

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

My loan officer Ashleigh and Kristie my real estate agent were awesome during the whole process. They rock!!!!!!!!

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

2 out of 5 Stars

Do your homework before you call because they dont like to answer questions and they have "preferred realtors" that play their game.

Response from Veterans United

Hello Robert, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
Photo submission from Eric B.

I recommend this company to anyone looking for a VA home loan. Everyone that was on my team was absolutely wonderful. The resources they have on their page on top of their knowledgeable staff make sure that you aren't lost in any step of the home buying process. If you're looking to buy a home, definitely go with Veterans United, you won't be disappointed!

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United. They have the best loan officers that will guide you every step of the way. The To Do List ensures nothing is missed. Highly recommend!!!

Loan Officer: Mason Farris

NMLS# 1736871

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

You can't beat Veterans United I will recommend them to everyone of Veterans I know

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

If your a veterna and you want a Home loan, Veterans United Home Loans is the oplace for those veterans looking to buy a home. I had Kimberly, Amanda and John help me with all the paperwork I needed to give them so that they could make sure I got the loan I appled for. These individuals are the best and for me and my family I cannot say thank you enough for what they accomplished for me.

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

From start to finish this had to be the most pleasant experience that I've ever had in making a large purchase the Veterans United team was absolutely awesome. The time frame involved was shorter than what we anticipated everything was perfect thanks guys

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to all veterans. I was recommend to them by a trusting friend and I will do the same.

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
Photo submission from Paul S.

This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Veterans United home loans was an easy process. Our agent Mrs Cindy Woodham was very helpful through the entire process from application through closing. Would definitely recommend them.

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

I have already recommended and will continue to recommend Veterans United to anyone that is wanting to buy a home. We will use Veterans United for our next home purchase.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
Would Recommend

Initially I had a Great Experience working with Ashton and Lindsay. They were very responsive to my concerns and questions, and they kept me informed and updated. However, as we got closer to closing, the numbers kept changing, and when I got a 400+ credit the amount I had to pay went up, and some of the items were put into the wrong column. I am still not sure of the numbers, but I just tired of the constant changing numbers.

Loan Officer: Ashton Zeigler

NMLS# 1117978

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.