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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

261,297

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 3,113 reviews from Arkansas

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5 out of 5 Stars
Would Recommend

Veteran's United Home Loans is our family! We have been with Veteran's United since about 2003. They are professionals to the n-th degree! We could never see ourselves doing business with anyone else! We highly recommend that any veteran whether purchasing or refinancing their first or 4th home to go with them. Satisfaction guaranteed!

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
Photo submission from Joshua B.

Everyone we had the pleasure to work with was knowledgeable, patient, and kind. Our home buying experience was made so easy and enjoyable. Rachel Bruce and everyone at VU made our journey so easy and enjoyable. As first-time homebuyers, we very nervous but it was such a breeze.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

The process was easy and our team kept up with us through each step of our journey. It was straight forward and simple. We never wondered what was going on or where we were at in the process. We would recommend Veterans United to anyone.

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Sterr

NMLS# 2069970

4 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Amazing experience! My team of experts led by Kaci Drennan made even the stressful days a worthwhile experience. My wife and I are ecstatic about the care provided and conveyed by everyone involved. Thanks you all for helping us realize a twenty year dream!!! We are eternally grateful! Mr. and Mrs. Leroy Parker

Loan Officer: Kaci Drennan

NMLS# 2069974

5 out of 5 Stars
Would Recommend

Was with us every step of the way very helpful very knowledgeable and very courteous

Loan Officer: Carl Thomas

NMLS# 1030850

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5 out of 5 Stars
Would Recommend

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend

Most people would cringe at the thought of going through the home buying process. But Veterans United made the process so easy, it was practically like buying a car. Excellent staff that are eager to assist with any questions or tasks that are asked of them. I would definitely recommend to any vets that are wanting to buy a home. Thank you!!

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
Photo submission from Hari K.

Excellent professional services
Flawless process for loan approval
Secure portal access and ease for submission on required documents

Loan Officer: Jake Cowan

NMLS# 1884436

4 out of 5 Stars
Would Recommend

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Each team member on Rob's team was attentive and informative, allowing us to act quick, make good choices, and close on time. Appreciate all who worked on our loan.

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Loan Officer: Louie Nieman

NMLS# 1860264

1 out of 5 Stars

I doubt if this comment is going to get posted because I am very disappointed with the largest veterans mortgage company veterans United has gotten too big and the people on the team must have too much to do they don't return calls and I didn't close so I would give you guys a complete fail if it wasn't for Corey Jackson as far as Cody Smith he never returned any calls much like Trenton who would email my realtor but wouldn't talk to me... unless I called him.
Poorly done, TEAM!!

Response from Veterans United

Richard, we appreciate your honest review. You have helped us understand one critical way we might improve our service. So much effort goes into every loan to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

5 out of 5 Stars
Would Recommend

VU and Travis Ward were a pleasure to work with - especially in this hectic market.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

This team has made it the best home buying experience second to none.

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
Photo submission from Corey P.

I'm here as a witness that Veterans United is the truth. From absolute start to finish they were there. I never had to contact them for anything, because they were right on top of everything, and one other thing I liked about the process is that I was able to do all the uploads and updates on my phone!! It was as easy as 1,2,3. GREAT PEOPLE!!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

I would absolutely recommend this team to family and friends.

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

Great company for Veterans!

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

3 out of 5 Stars
Would Recommend

I am happy at my just to get a home loan

Loan Officer: Scott Beasley

NMLS# 1249858

More Reviews

See all 261,297 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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