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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

115,930

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
99,480
4
12,974
3
1,942
2
869
1
665

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Showing all 1,313 reviews from Arkansas

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5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

this was great

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

I had some issues with the underwriting department - or they did with me. There were several instances where requests, from them, for additional information or clarification were slow in coming, thus causing a considerable delay in getting to closing.

Loan Officer: Nathan Jackson

NMLS# 1223739

4 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend
Photo submission from Brendia R.

Your organization is wonderful. Your staff is very professional and very accommodating. Gerrit Hane and his team were phenomenal. Their patience is to be commended. Thank you so much for your great encouragement and non-stop assurance.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

My experience was more than excellent from start to finish. All phases of the process was explained in detail and no surprises occurred; not everything went perfectly but all steps were explained as forecasted and results exceeded all of my expectations.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Jeff and Amelia did a magnificent job towards helping me maintaining my sanity. I almost lost it at times.

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Doug and Michelle were very professional and helpful during the whole home buying process!

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

I would definitely recommend. Sara was friendly and seemed to listen and understand my concerns.

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Our home buying experience was amazing, thanks to Veterans United!!

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
Jamie R

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Barton

NMLS# 1563779

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Very helpful on all issues

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Working with Sara and her team was wonderful. They made the process stress free and easy. Thank you

Loan Officer: Sara Hribik

NMLS# 1287837

4.5 out of 5 Stars
Would Recommend

The staff was attentive to my needs. Much praise for Aaron and his assistants for orchestrating a mortgage tuned to my needs.

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Any time we called or emailed with a question or a need there was a response within a few minutes. I think the longest we ever waited for a response was the next business day. They answered our questions immediately, even if it was the same question we’d asked twice already (okay, let’s be honest, three or four times). There were some hurdles we felt like we had to jump over in order to get things taken care of by our VU team during the loan process. There were a few things I wish we’d had explained to us in the beginning, as well. However, even when difficulties or disagreements came up, our team was quick to respond and discuss different options and give us explanations at a moment’s notice.

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

These are great and nice people they went above and beyond for me

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Phil was outstanding at working with us throughout the process and keeping us informed every step of the way.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Simply a great team of people to have gone through the first time home buying process!

Loan Officer: Aaron Madrid

NMLS# 1161632

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See all 115,930 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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