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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,431 reviews
676 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,431 reviews from Arkansas

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5 out of 5 Stars

Everyone we talked to was very helpful and friendly. We enjoyed the gift box they sent us after we closed on the house. You could really tell by the things they sent they listened to the things we enjoyed like traveling and our grandboys.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

I couldn’t have asked for a better experience, being a first time home buyer I was extremely unfamiliar with the process and the entire team really just made every step so easy to understand and they was so supportive! I’m very thankful that I was able to work with every person on the team.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

They went beyond the Call of Duty. They had everything in order as you go. The more progress you make the checklist is checked. The paperwork is marked done exactly how it's supposed to be done. So when you meet in person in physically sign in closing, everything is done and you've already gone through the paperwork inside. So you know what? It is always educate yourself with the little videos. They show if you're a first time home buyer. They were all, I had the best team in the world.And they mean the world to me!

headshot image of Shawn Stewart

Senior Loan Officer Team Lead: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars

Scott was always available and kept me informed.

headshot image of Scott Montgomery

Loan Officer: Scott Montgomery

NMLS# 2794827

5 out of 5 Stars

Toby is the man. Always super responsive and works to get you the best possible experience. Highly recommend!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Best home buying experience we have ever had!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Veterans United made our home purchase easy.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

2.5 out of 5 Stars

I had multiple issues with paperwork with Veterans United. It seemed every time new paperwork was issued, I would find errors in it. It makes it hard to trust your numbers when I’m the finding errors.I will say, however, that Toby was usually very responsive even after hours.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4.5 out of 5 Stars

Thank you for all your help. I know that we were a little challenging. It is a big decision and Veterans United helped us to get across the finish line.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Veterans united was readily available every time I needed them to be . They took away the confusion ,and clearly played out the process, in a way that was understandable. So if your a veteran like me, and your looking for help with getting into a home . VETERANS UNITED can make that happen .

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

3.5 out of 5 Stars

I think it would be good to inform customer of upfront cost to get lower interest rate

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars

Great People too work with

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Photo submission from Ashlee R.

Everything went exceptionally smooth and they were very helpful!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

4.5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

4.5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

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5 out of 5 Stars

Staff was professional and guided me through the entire purchase .

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Photo submission from David S.

Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

Jason and his team helped expedite our mortgage and get my wife an I moved into our house. Even with hurdles that were outside the control of him and his team he ensured that everything was on schedule and always kept us informed. We’ve bought multiple homes in the past and this was the best experience by far

headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

I can't thank the great team that was assembled to help me with our new home.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Shawn Stewart

Software Engineer: Shawn Stewart

NMLS# 1531270

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