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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,386

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 1,659 home purchase loan reviews from Arkansas

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0.5 out of 5 Stars

Don't use Veterans United home loans. Don't use the VA if at all possible. Both buyer and seller signed closing documents them the underwriter found a problem and wouldn't fund the loan. Very bad experience.

Response from Veterans United

Scott, thank you for sharing your voice with us. We apologize for the unexpected delay that you experienced and we are sorry that it led to an overall less than positive experience. As you know, it is critical that all documentation is accurate and we were disappointed with the timing of the discovery. You may contact one of our Client Advocate team members if you would like to talk through what happened.

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Trust Me they will work for you I did! Interst Rates are Awesome. Contact James Miller 1-800-814-7103 ext 3801, he is the Man!!!!!!!!

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
Photo submission from Michael R.

We highly recommend Veterans United. They work hard in getting the job done. They'll treat you with respect and answer any questions along the loan process. No question is a stupid question. They'll answer to your satisfaction.

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Veterans United is definitely the way to go when buying a home. I can't thank Shawn Stewart and the veterans united team enough!!

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Veterans United made buying a home much simpler than I could have imagined. Paperwork can be a nightmare but with Veterans United and their amazing website, it was super simple.

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Very pleased with the entire process. There were so many perks that I was overcome with thanks and gratitude for the whole team.

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
Photo submission from Kuadrika H.

Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Veterans United is the place to go if you’re looking for a home loan they put the veteran first and make you feel like you’re somebody I couldn’t ask for any better

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Benge

NMLS# 1524876

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

0.5 out of 5 Stars

Poor communication, misunderstandings around every corner, unanswered questions, no offered compensation for all the extra expenses due to all of the aforementioned...

Response from Veterans United

Jason, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.

5 out of 5 Stars
Would Recommend

I’m here as a witness that Veterans United is the truth, from absolute start to finish they were there, I never had to contact them for anything,because they was right on top of everything, and one other thing I liked about the process, is that I was able to do all the uploads and updates on my phone!! It was as easy as 1,2,3 GREAT PEOPLE!!

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
Photo submission from David T.

The entire teamwas very proffesional and attentive to my needs and desire to get the loan approved and closed! Can not say enough about the Great Experience......

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

veterans united Is great!

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

It is not a fast process but they are very detailed and willing to help day or night. We were so excited to close on our forever home.

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Veterans United provided a very straightforward, targeted and smooth loan process - we could not be happier. In fact, our experienced Realtor was so impressed with the smooth and ease working with Veterans United, the Realtor asked me for Veterans United contact information so they too could recommend Veterans United to potential VA homebuyers. Great job!

Loan Officer: Daniel Lowes

NMLS# 186468

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