Abby and her team are fantastic. This is the second house Abby helped us purchase and if there is ever a 3rd house I would ask for Abby and her team. A very seamless and enjoyable buying experience.
It was an amazing experience!! 2nd to none. I will definitely go through this program again.
The beginning phase was great. Nathan was quick to answer my questions and phone calls. After the first few weeks, I could tell the tone had changed. I could sense an irritable attitude and hassle to answer questions. Once I was assigned the rest of my team, it went really downhill. No one was on the same page. One was telling me one thing, the other another. They failed to relay important information and documents to me due to "I forgot, I apologize." After that instance, the whole team was giving me nothing but attitude. They would only respond to my emails, in a timely manner I would like to mention, but the words they used were always assertive, demanding, and no questions asked. Very disappointing experience, and would never do it again.
Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.
Very helpful team of people who made the process smooth for us!
My team from Veterans United was absolutely amazing. They are quick to respond, helpful, encouraging, and most of all… very good at their jobs. We went from not quite qualifying to closing in under two months and it wouldn’t have happened without the professionalism and dedication of the loan and credit team at Veterans United. If you’re on the fence, don’t hesitate to give them a call!
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Personnel were very helpful and patient. They guided us all along the way. The automated document upload feature and electronic signing was very good. Special thankyou to Abbie and Denee!
Made the process very easy answered any questions and helped along the process if their was any problems
Everything went exceptionally smooth and they were very helpful!
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Great clear communication and service.
Very professional and competent team. They made the process easy.. I really enjoyed working with Maggie and Melissa.
I was hesitant about getting a loan online and buying home without "local help". Veterans United made it easy as pie. Constant communication and assistance every step. If I have to buy another home, I will start with Veterans United.
Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.
You are walked through every step of the way with ease. Thank you
I have no idea what I was doing but it went smoothly. I made delays but they corrected it and mived forward.
