Couldn’t have asked for a better loan experience
You all did great.
My wife are very happy
Nathan and Matt were very easy to talk to and took time to explain to me terms I wasn’t familiar with. The texting feature of communication was very convenient.
Chris Holdman and Maggie Elliott was supper nice and very helpful.I would give them a rating of 20,but you do not have it.
The response time from our first contact with VU was outstanding. Any questions we had were promptly answered and they made this process incredibly easy and as stress free as possible.
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
The only thing that bothered me was duplication of paperwork. I was asked to provide statements, then they asked for releases of same exact statements I had sent.Why not just get the authorization to get info instead of asking duplication of paperwork/statements of financials and balances.
Our transaction coordinator, Jessica Jamison, was amazing. She was quick to answer any questions we had and really helped us through the entire process.
I could not have had a better experience with a loan company than I did with Veterans United. The support we had was above and beyond what we could ever have expected. Everyone was professional and prompt to answer any questions we may have had.
Never believed it would come true that I would own the house so yes wonderful experience what more can I say great some of the best people I ever met on the phone and not in person thank you God for you all