Don't use Veterans United home loans. Don't use the VA if at all possible. Both buyer and seller signed closing documents them the underwriter found a problem and wouldn't fund the loan. Very bad experience.
Response from Veterans United
Scott, thank you for sharing your voice with us. We apologize for the unexpected delay that you experienced and we are sorry that it led to an overall less than positive experience. As you know, it is critical that all documentation is accurate and we were disappointed with the timing of the discovery. You may contact one of our Client Advocate team members if you would like to talk through what happened.
Trust Me they will work for you I did! Interst Rates are Awesome. Contact James Miller 1-800-814-7103 ext 3801, he is the Man!!!!!!!!
We highly recommend Veterans United. They work hard in getting the job done. They'll treat you with respect and answer any questions along the loan process. No question is a stupid question. They'll answer to your satisfaction.
Veterans United is definitely the way to go when buying a home. I can't thank Shawn Stewart and the veterans united team enough!!
Veterans United made buying a home much simpler than I could have imagined. Paperwork can be a nightmare but with Veterans United and their amazing website, it was super simple.
Very pleased with the entire process. There were so many perks that I was overcome with thanks and gratitude for the whole team.
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
Veterans United is the place to go if you’re looking for a home loan they put the veteran first and make you feel like you’re somebody I couldn’t ask for any better
Poor communication, misunderstandings around every corner, unanswered questions, no offered compensation for all the extra expenses due to all of the aforementioned...
Response from Veterans United
Jason, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
I’m here as a witness that Veterans United is the truth, from absolute start to finish they were there, I never had to contact them for anything,because they was right on top of everything, and one other thing I liked about the process, is that I was able to do all the uploads and updates on my phone!! It was as easy as 1,2,3 GREAT PEOPLE!!
The entire teamwas very proffesional and attentive to my needs and desire to get the loan approved and closed! Can not say enough about the Great Experience......
veterans united Is great!
It is not a fast process but they are very detailed and willing to help day or night. We were so excited to close on our forever home.
Veterans United provided a very straightforward, targeted and smooth loan process - we could not be happier. In fact, our experienced Realtor was so impressed with the smooth and ease working with Veterans United, the Realtor asked me for Veterans United contact information so they too could recommend Veterans United to potential VA homebuyers. Great job!
