Working with Veterans United was great. They kept us in the loop the entire time and were incredibly helpful. It felt like an entire team was rooting for us and supporting us through the whole process. They treat you like family and never make you feel rushed.
Underwriting asked for information they had repeatedly.
Response from Veterans United
Hey Evan,
I’m sorry for the frustration. I know it’s stressful to be asked for the same information multiple times during the loan process. I appreciate you sharing this feedback, and I’d like the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
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Stephen was great! Would recommend anyone to use Stephen.
Jake Albers and Natasha Davis were really good at assisting me with finding my new home! I recommend veterans united!!!!
Danny and Anna are wonderful at what they do and a pleasure to work with. I will recommend Veterans United to all the Veterans I know looking for a home.
What impressed me most about Shane is that he knew when not to press. I was very unsure whether or not I wanted to purchase a home when I sought preapproval. He never made me feel pressured, allowing me to proceed at my own pace. Then once I was ready, months later, so was he. Every step was smooth and professional. Derrick fully explained various options, and walked me through the numbers so that it was easy to understand. Loved my experience working with this team! Hope to have them in my corner on my next purchase!
Very easy to deal with. Stayed in touch through whole process.
As painless as it gets for a Re-Fi, I don't even think I had to send any updated docs. All my debt is paid off and my monthly cash flow will increase significantly. Jason and Tiffany are an A+ Mortgage team, thanks again Jason and Tiffany!
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Bryant and the team were absolutely amazing, knowledgeable and professional.
Nathan and his.team.went above and beyond keeping me informed throughout the entire refinancing process. Great communication and timely updates. Thanks, again!!!
Our whole team was very good to work with, very knowledgeable and always ready to answer questions.


