The team has been super helpful and communicative throughout the entire process and very patient as it was my first time going through the process
Great and easy services, communications were good, but I felt left out on many hard appointments and deadline status updates such as VA appraisal date, the status of the appraisal, the termite/pest inspection date, and some other hard appointments. The concierge service they have was actually nothing more than a bother and a distraction; it seems to be nothing more than an assistant/secretarial position making a call that annoyed me. They knew nothing when they called to do checks, and when asked on statuses, they had no clue. The Loan Coordinator, and the Loan Officer were great, but there could have had more accurate information and updates on progress from the seller tasks, because i and my agent knew nothing about what the seller side was doing or had completed.
Ken was extremely helpful and knowledgeable. Great experience
My loan team is always friendly and answers any questions I have quickly and in a clear way that I understand.
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Mike was amazing. Just made the entire process easy to understand, was rooting for us and really in our corner. He just went above and beyond to make sure we were taken care of and understood everything. Thank you so much! I'm really glad we got to work with him.
Working with Greg and Britney is a low stress process. Everything was on time and moved along perfectly. I would recommend strongly.
My team was absolutely amazing! They helped me every step of the way. It was the best home buying experience I have ever had!
Web site was very helpful. ToDo lists was helpful to track all necessary required documents.
The only gripe I have is the to dose. I had to keep getting on the portal and there would be to dos. I never knew they were there unless I missed emails or something.
Hanna and Madison are amazing! They are professional and have splendid behavior! Veterans United’s loan process was simple and Hanna and Madison were patient, understanding, and made the home buying experience go smoothly. I would encourage others to use veterans united for the outstanding staff they have.
Everyone on my Loan Team was absolutely great! From Steven for Technical issues, Sarah my Concierge, Nancy my Loan Coordinator and best yet, my Loan Officer, Daren Bodine.
They are all 💯 in my book ♥️
I cannot express my level of gratitude to all of you.
Thank you so very very much!
Very professional team made a transition none stressful
Made the whole home buying process easy and enjoyable.
I felt very supported through every step of the process and that’s super important as a first time homebuyer.


