Our entire loan team made the process really easy, and I couldn't have had a better experience anywhere else!
From the beginning to the end Tommy was a great lender. I would recommend him and Veteran United to everyone I know. Communication and sending information through the app was easy. Tommy made sure I wasn’t left out any step of the way. Thank you again.
We greatly appreciated Veterans United's help with my recent mortgage. However, there is room for improvement in the rate lock process, including when it will take place and the rate lock duration.
The VU team did a great job of overall communication, minus that one, yet important aspect.
Everything went exceptionally smooth and they were very helpful!
Whitney and her team were phenomenal! Thank you team for all your hard efforts in getting my family and I in our dream home!
You guy where outstanding i had zero issues during the whole processing
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Underwriting was challenging!
Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.
Working with Veterans United was great. They kept us in the loop the entire time and were incredibly helpful. It felt like an entire team was rooting for us and supporting us through the whole process. They treat you like family and never make you feel rushed.
Underwriting asked for information they had repeatedly.
Response from Veterans United
Hey Evan,
I’m sorry for the frustration. I know it’s stressful to be asked for the same information multiple times during the loan process. I appreciate you sharing this feedback, and I’d like the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
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Stephen was great! Would recommend anyone to use Stephen.
Jake Albers and Natasha Davis were really good at assisting me with finding my new home! I recommend veterans united!!!!
Our team was amazing and so helpful we would recommend them to anyone we have told everyone about our team we love them
Danny and Anna are wonderful at what they do and a pleasure to work with. I will recommend Veterans United to all the Veterans I know looking for a home.
What impressed me most about Shane is that he knew when not to press. I was very unsure whether or not I wanted to purchase a home when I sought preapproval. He never made me feel pressured, allowing me to proceed at my own pace. Then once I was ready, months later, so was he. Every step was smooth and professional. Derrick fully explained various options, and walked me through the numbers so that it was easy to understand. Loved my experience working with this team! Hope to have them in my corner on my next purchase!
Very easy to deal with. Stayed in touch through whole process.
