Clayton has been an all star during the process of buying our homes. 10/10
This was the worst home buying experience ive had in my 53 years. There were not stop issues and poor customer service. I wouldn't recommend anyone to use this group.
Response from Veterans United
Hi there,
I’m really sorry to hear this was such a frustrating experience. That’s not the level of service we aim to provide.
If you’re open to it, I’d like to learn more. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
They are very good and informative on handling the process. Always updating me and quick to reply with any issues I came across. I would recommend Ryan and his team 10 out of 10 I am happy very thankful for them. They make the process simple and smooth always willing to lend a hand.
As a first time home buyer, I expected this whole process to be stressful. Jason and his team ensured to eliminate as much of it as possible. Thanks to Veterans United the process was extremely easy.
Every member of my team was very delightful to work with. Thanks to all involved.
Casey was beyond awesome, there’s not enough I can say about how helpful he was for me and my wife, he made the process smooth, I just want to thank Casey again from me and my wife.
Working with Veterans United was an outstanding experience from start to finish. The entire team made what can often be a stressful and complicated process feel straightforward and manageable. As a veteran, it meant a lot to work with a company that truly understands the VA loan process and the unique needs of those who have served.Communication was excellent throughout the entire process. Any questions I had were answered quickly, and they made sure I always knew what the next step was. Their professionalism, attention to detail, and dedication to helping veterans succeed in homeownership really stood out.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. They genuinely care about the people they serve and go above and beyond to make the experience smooth and successful.
My team went was amazing I would 100% recommend.
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My loan officer, Allie is A+ all the way from initial loan processing to helping with a closing notary issue with the Title Company. I can't thank your team enough and would be happy to recommend Veterans United Home Loans to others. Thank you so much.
As a first time buyer, I wish more was explained. Like when the estimated loan contract was consistently changing, no one let me know why.
We had a great experience.
Called at 8:30, had approved at 11:30 for 150000. Closed on 12 March no problem.
Incredibly responsive. On the ball. Checklists and “to do” tasks are very clear and oh so helpful. User portal is the way to go. Most user friendly interface I’ve seen.


