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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

118,968

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
102,187
4
13,241
3
1,981
2
888
1
671

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Showing all 2,911 reviews from Arizona

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5 out of 5 Stars
Would Recommend

FIVE STARS for VETERANS UNITED, who made all the paperwork seem SO EASY to do!!! THANK YOU THANK YOU!!

Loan Officer: Matt Bretz

NMLS# 1281964

4.5 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Awesome job with the refinance

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Extremely professional team to work with. There was never a time when I could not get questions answered by my VU team. I have been working with Mike since 2014 to be able to purchase a home.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
Photo submission from Jason B.

Even my realtor said that Veterans United had the smoothest, simplest process that she has ever dealt with. I love the simplicity of the website and the entire process as a whole. Daren and his team at Veterans United showed me that buying a home doesn't need to be painful.

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Very knowledgeable, and Very willing to work with you to reach your target goal.

Loan Officer: Travis Ward

NMLS# 1287868

4 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

3 out of 5 Stars
Would Recommend

Michelle Mueller was awful. I could tell she was inexperienced

Loan Officer: Dan Davis

NMLS# 59622

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
Photo submission from Ronald P.

Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I love everything about VU. Easy to work with, like that they’ll text me (I hate the phone).

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas J.

Jared Albach and Kim

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

We were first looking in Utah, but had trouble finding a satisfactory home, so transferred to Arizona. Veterans United made that transition seamless. We had been in the title insurance business over 20 years in California and never saw a house loan process run this smoothly. Perfect customer service from first contact to close.We cannot thank you enough!! Highly recommend.

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
Would Recommend

Initially we intended to purchase a new home, however we had to walk away because the home had serious structural and electrical issues. The process of buying a home was flawless, but when we decided to refinance our original home that was when we hit a few bumps. The one piece of advice I would give is to take a look at how you help your customers walk through the refi process. You have wonderful videos that explain each process of buying a home, yet there was little talking about the steps for a refi. I think it would have helped our loan specialist to not have to answer so many questions.

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Outstanding!

Loan Officer: Kaylee Christie

NMLS# 1564827

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

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See all 118,968 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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