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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU→
95,170 Total Customer Reviews
97.7% Would Recommend VU to Friends and Family
4.7 out of 5 Average Satisfaction Rating
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Reviews Breakdown

5
81,054
4
11,116
3
1,694
2
751
1
555

Showing all 2,361 reviews from Arizona

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5 out of 5 Stars
Would Recommend

Ben Choi and team did and outstanding job throughout the entire process. Very happy with Veterans United.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Everyone was wonderful very professional! I am glad to be a part of Veterans United!!!!

Loan Officer: Jess Vomund

NMLS# 979223

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
Photo submission from Ronald P.

Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

The experience was stress free and the agents kept us informed through out this process answering questions and concerns....

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

4 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Brittany Gladish was incredibly professional, courteous, and positive...this could have been "scary," but Brittany helped make it one of the best experiences...far and away exceeding my expectations.

Loan Officer: Brittany Gladish

NMLS# 1072202

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

This was a sublime experience. As a veteran I felt informed and updated every step of the process. Don't change!

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Josh and crew were Awesome

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars
Would Recommend

Very info table and wonderful to work eith

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Always had a call or email with a full explanation of wgat ever questions i had.. fast responce on any questions, and good feed back. And customer help, and explanations was priorties..

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Taylor Barton is awesome. She is truly an asset to Veterans United.

Loan Officer: Taylor Barton

NMLS# 1563779

4.5 out of 5 Stars
Would Recommend

This whole experience was great but the Mr. Griggs was by far one of the stand outs.

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nate Cain

NMLS# 1084924

5 out of 5 Stars
Would Recommend
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

4 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend

Communication is everything, we felt at times we weren't in the loop and kept informed of progress or potential issues.

Loan Officer: Jesse Kangas

NMLS# 1494266

1.5 out of 5 Stars

The process was a horrible experience. Although our loan team was nice it felt like a puzzle. They did not put a packet together to ask for everything up front it was asked for in pieces. Our closing was delayed by a week due to underwriting and loan officer asking for items 3 days b4 closing. At one point we were ready to throw in the towel because the process became so over whelming. Towards the end of process we were not even exciting . We came to a point where we were just waiting to see what other documents underwriting would ask for and how much longer closing would take.

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Hermann

NMLS# 43151

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