The attention & expertise you receive is the greatest ever. You couldn't ever get a better experience anywhere else.
Absolute exceptional service. Could not be more pleased. The experience was really are 11 out of 10.
Top of the line, went out of their way to ensure the best service.
Although the lighthouse portion of the experience was great the actual loan experience was not
Already have passed on the info to a fellow vet!
Donald Webber and staff professionals and knowledgeable.
Theyre all amazing people and made me felt like I was family.
Any question, comment, or concern I had I was able to call up our Lender team and receive the answers I was looking for.
They were very helpful,
The whole process was very smooth. This was the 4th loan we have gotten thru Veterans United and they all went smoothly.
Outstanding service! Immediately returned all calls, even during the holiday season!
Smooth as silk
It was an extremely well planned process. Very fast and convenient. It was easy to go online and process the required paperwork because of the detailed list that took you step-by-step.
Forest, and his team are the best, my wife and I can’t thank them enough.
it was an excellent experience very helpful and knowledgeable
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
The paper word(not vets united fault) was more onerous than I expected. Over 50 documents required. Wpuld have been nice to know in advance.
only reason i didn't give a 10 is because i had to keep sending in the same paperwork because of delays. not all entirely on their shoulders mind you but nothing had been changed except for the date of it.
Staff was very helpful and responded quickly to my requests.