Brian and Danielle (and the rest of the team that I did not get the pleasure to speak with directly) were so great! The whole process was so easy, and they made sure I understood everything along the way. As a first-time home buyer, I was pretty nervous that it was going to be a difficult and confusing process.
Loan representatives seemed very inexperienced!!
Response from Veterans United
Thank you for the review Randall. Our Client Advocate team will begin to research your file to see if there is anything we can use to make experiences for Veterans in the future better. If you would like to discuss in more detail, the team remains available to you.
I googled which VA loan entity was the best and VU was #1 and they didn't let me down. I feel like VU did everything right. The process was easy because of their professional guidance, their process is simple and easy to follow. AutoSign is soooo convenient!. Scott Ratliff and Kelly Steeley were great to work with.
Nathan Jackson was terrific to work with, he has guided us through our initial home purchase and a refinance, always quick to respond to our questions, and got us the best refinancing option for us.
Even my realtor said that Veterans United had the smoothest, simplest process that she has ever dealt with. I love the simplicity of the website and the entire process as a whole. Daren and his team at Veterans United showed me that buying a home doesn't need to be painful.
Perfect!
easiest, most pain free loan i. years. Scott and Kelly were o. top of everything
Very easy! Veterans United was very fast and took the time to compliment me on my speed helping them expedite my loan. My loan went fast and easy.
I guess with the underwriting department I was only ever a little agitated when I showed them paystubs for every single month I was on contract as a travel nurse, and then they wanted copies of every contract to verify my employment with one specific company. Overall, they were fast and told me what I needed to get them in a timely manner.
Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.
