From start to end VA United has been behind us 100%. A life changing event that the CASTILLO family will cherish.
What an awesome experience. We are first time home buyers and the entire team made the process as simple and stressLESS as possible. Highly recommend.
We would like to recognize Meredith and Chris for an exceptionally well-done job!
My loan team was phenomenal every step of the way for me. They were kind, helpful, and very knowledgeable. They went above and beyond for me in so many ways throughout this process from the very beginning. They even reached out with a personalized message that I received after my closing date when I lost my father a week before closing on my home. I could not be more grateful that this entire group of folks was my team for this journey!
Veterans United is the way to go! The personalized service, matched rates, dedication, expertise, ease of use, and more is the best way to go when home buying. It's a long process but their online portal makes it so much easier and they provide educational videos for the tough to understand steps. There's no reason to not choose Veterans United for your VA loan services.
Everyone at veterans United has been the best! So helpful love that they emailed and texted as I can’t be on the phone due to work. Didn’t feel like any of my questions were dumb even tho it felt like they might be 😂
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
So happy with the whole process. Was told by so many people on so many sides of things that this was one of the easiest home sales that they’ve helped take care of. I never felt discouraged, even through some of the bumps and hiccups along the way.
Team did great we were able to close earlier than planned thanks to everyone being on top of everything.
I have nothing but positive things to say about Veterans United. They really helped to make the home buying process as easy as possible.
Joel and Chris were absolutely phenomenal to work with. I literally could not have asked for a better home buying experience or a better team to work with. They were always there when needed, kept me informed throughout the entire process, and made our home buying experience simple and stress free.This was our second home purchase, the first one being through Navy Federal Credit Union, and it was truly a night and day difference because of these two and I cannot recommend Veterans United enough because of them.On another note, the swag sent by Veterans United was such a pleasant and well thought out surprise. They put so much thought into every aspect of home buying and it’s super appreciated to work with a company who makes you feel like more than a dollar sign.
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The only reason I did not give the overall experience a 10 is because I found my (supposedly) main loan coordinator Madi Lackey very unreliable. I understand during the process she was out sick a lot, then vacation, then sick again but, when I did talk to her maybe twice during the whole process she seemed very uninvested and very rarely did she have the answers to any of my questions. At one point, she was asking me questions like I had the answers. She was hard to get a hold of! It was very frustrating!Luckily there was Jay and Sam. Both gentlemen were great!
I kinda used the first box for everyone hahaha :)