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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,397

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
92,756
4
12,323
3
1,862
2
833
1
623

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Showing all 2,637 reviews from Arizona

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5 out of 5 Stars
Would Recommend

The attention & expertise you receive is the greatest ever. You couldn't ever get a better experience anywhere else.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Absolute exceptional service. Could not be more pleased. The experience was really are 11 out of 10.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Top of the line, went out of their way to ensure the best service.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

2.5 out of 5 Stars

Although the lighthouse portion of the experience was great the actual loan experience was not

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend
Photo submission from Ronald P.

Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.

Loan Officer: Celina Mowrey

NMLS# 378964

3.5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Already have passed on the info to a fellow vet!

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

Donald Webber and staff professionals and knowledgeable.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Theyre all amazing people and made me felt like I was family.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Any question, comment, or concern I had I was able to call up our Lender team and receive the answers I was looking for.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

They were very helpful,

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

The whole process was very smooth. This was the 4th loan we have gotten thru Veterans United and they all went smoothly.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Outstanding service! Immediately returned all calls, even during the holiday season!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Smooth as silk

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

It was an extremely well planned process. Very fast and convenient. It was easy to go online and process the required paperwork because of the detailed list that took you step-by-step.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend

Forest, and his team are the best, my wife and I can’t thank them enough.

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

it was an excellent experience very helpful and knowledgeable

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from Robert C.

From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend

The paper word(not vets united fault) was more onerous than I expected. Over 50 documents required. Wpuld have been nice to know in advance.

Loan Officer: Caleb Batson

NMLS# 1435015

4.5 out of 5 Stars
Would Recommend

only reason i didn't give a 10 is because i had to keep sending in the same paperwork because of delays. not all entirely on their shoulders mind you but nothing had been changed except for the date of it.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Staff was very helpful and responded quickly to my requests.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

4 out of 5 Stars
Would Recommend

Loan Officer: Dan Kelley

NMLS# 976450

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See all 108,397 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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