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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

243,581

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
184,900
4
46,635
3
7,610
2
2,376
1
2,060

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Showing all 5,986 reviews from Arizona

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5 out of 5 Stars
Would Recommend

Denny was also great to coordinate things through.

Loan Officer: Ed Cohee

NMLS# 2000967

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

What a great experience we had with Veterans United and our loan specialist, Nathan Jackson. If you want prompt and accurate communication, great rates, and a smooth process, call Veterans United.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Process was extremely quick, well planned. The online tools are useful and keep you on track. Best experience with any lending company

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Thank you Jared, Dennis, Glen, Beau and Twila for making this happen.

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
Photo submission from Gilbert D.

The VU team was awesome. During our journey to buying our first forever home ever, I did not hear any words of negativity, they only had solutions to every bump along the journey. We had an awesome flow of communication, I always knew ahead of time what to expect. Once we decided on our forever home, everything fell into place flawlessly. We are very happy and satisfied new homeowners. Thank you Veterans United!!

Loan Officer: Anne Kuster

NMLS# 1068788

3.5 out of 5 Stars
Would Recommend

I wish the balancer would’ve coordinated with title earlier. We ended up having to rush to close and we’re a day late due.

Loan Officer: Titus Zeigler

NMLS# 1753627

4 out of 5 Stars
Would Recommend

Overall, it was a very positive experience. My only feedback would be to ask for all the different documents required at one time. For example, I was asked to explain a funds transfer into my checking account. Then a day or two later, was asked for a statement from my brokerage account showing the transaction. Then another day or two later, I was asked to show proof that the brokerage account was mine. All of those documents could have been asked for at the same time instead of days apart.

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Very please in my choice in selecting Veterans United.

Loan Officer: Lindsay Petefish

NMLS# 1953561

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5 out of 5 Stars
Would Recommend

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

The epitome of customer service! This is our 6th home purchase (1st with Veterans United) and to say I was pressed with Celina and her team would be an understatement. Celina's team provided great communication every step of the way. I truly felt the entire team had our best interest in mind.When we pulled out of a contract in March 2020 due to the unknowns of what the future held with COVID, Celina was extremely supportive. In November 2020, we decided to start the process again. I feel like Celina was cheering for us every step of the way & wanted a positive experience. This is our 6th home purchase in 20 years and by far the best experience & team we have worked with.Thank you all, especially Celina & Rynda, for your tireless efforts from start to finish.

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

4 out of 5 Stars
Would Recommend

This is the third mortgage I have gotten through Veterans United. They have never let me down.The only setback was the funds distribution process. Only one of the 5 accounts to e paid off from these funds has been 1 1/2 weeks after closing.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

You could not look for a better team to have on your side when looking for a new home.
Experience was excellent and the whole team worked very hard to make sure everything went smoothly.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Mereena A.

This was a great first experience! They set the bar high and I will recommend them.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
Would Recommend

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

2.5 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

4.5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

VU and Darin made my refinance quick, easy, and a pleasure!

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
Photo submission from Lyle D.

Veterans United is the best VA lender I have worked with. Taylor Deppe handled everything from A to Z. No surprises, no excuses - she handled everything quickly and correctly.

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

If you are planning to buy or refinance, Veterans United is the way to go.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend

Trustworthy and fabulous! Happy with our re-fi!

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

More Reviews

See all 243,581 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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