great job VU team, look forward to another house with you in the future
The team is responsive and reliable. Communication is key and they are on top of it. Very knowledgeable and friendly, committed to customer service.
The experience was frustrating, they were always wanting more documents from me, I guess the "no income verifications" loan mess made everyone over cautious.
Ive worked in banking myself for 30 plus years and the process should have been smoother.
Response from Veterans United
Richard, Thank you for taking the time to let us know how your experience with Veterans United went. We understand that sometimes the process can be a lengthy process, but we assure you that we are looking best interest. If you have any questions moving forward, feel free to reach out to us and or your home loan team.
I was comfortable with Nathan from the get-go! He was personable, explained everything we were doing and made sure I understood it. I explained my disabilities to him, he took extra time and care to make sure I was happy and didn’t mind repeating things to me. Can’t wait for my next experience with him/Veterans United.
Definitely recommend anyone wanting a VA loan.
The service is outstanding and professional; the phone is always answered in a timely manner and questions are always answered.
A totally satisfying process! I would recommend Veteran’s United to anyone, without reservation!
Outstanding service and very easy
Honest and reliable.