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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,242 reviews
745 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,242 reviews from California

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5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

Jessica Galvan / Joseph Onello was supportive from the beginning to the end of the process! They really made everything transparent, and would greatly recommend them as a team to others!

headshot image of Jessica Galvan

Loan Officer : Jessica Galvan

NMLS# 2268425

5 out of 5 Stars

This is by far the best mortgage loan process I’ve ever experienced. Veterans United have streamlined the whole loan process reducing a lot of the stress and confusion associated with VA mortgage loans.
They use technology to keep me informed and on track throughout the whole process. I love the Veterans United app (It’s well thought out, intuitive and user friendly). Finally, the staff. From the initial inquiries all the way to closing escrow, the entire team was there every step of the way. They provided outstanding customer service, they answered all my questions and addressed all my concerns. I couldn’t have asked for a better loan officer than Ashley Palmer. She and her team are very knowledgeable and supportive of my mortgage needs. It really was a personalized service for my unique situation and they we’re outstanding.

headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Have used VA loans several time in the past when buying a home United was best overall the people were friendly extremely helpful and responded quickly. Thanks

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

I had a great experience working with the team at the VA. They helped me every step of the way. I greatly appreciate the support they gave me

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

The entire home-buying process was surprisingly smooth and easy. The team at Veterans United was always there to answer my questions and expertly guided me through buying my first home. I highly recommend them to my fellow Veterans!

headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars

Brian made the entire process a lot easier to navigate to it. He was great in explaining the entire process step by step.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Already have

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

4 out of 5 Stars

While it wasn't perfect the effort and professional attitude was always present. We crushed thru a 15 day close so there were always going to be hurdles. But we succeeded as a team and I never I was being disrespected or ignored. Justin and Daniel were great

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

He was very patient and followed up with me unlike another home loan company that shall not be named.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars

Veterans United provides you with a team that's there to support you and answer any questions you may have. We went from finding a home to having the keys in our hands in 30 days. Highly recommend for first time buyers using a VA loan, you wont be disappointed. I give them a 10 out of 10 !

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

An Outstanding Loan For Veterans They Were tireless and Professional and I was Proud to work with Steven and Jennifer always was available and Honest Thank You as yall said to Me “Thank You For Your Service “

headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

5 out of 5 Stars

Kris was very responsive to our questions and concerns, replies were swift. Kris understood when things got a little stressful and was able to help talk us through it all. Ca

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

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Experience first-hand why 373,618 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Very pleasant accommodating team guided us through the home loan process. Right on top of things all the way!!!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Photo submission from Arturo M.
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4 out of 5 Stars

I would recommend them if you’re buying a home for the first time. They’re great at streamlining the process and making things very easy. but if this is your second home and you’re familiar with the home buying process. You can definitely shop around and look at better rates.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Nissi was outstanding. She conducted herself professionally, dealt patiently with me as a first-time home buyer, and clearly laid out my options without pushing me one way or another. As a service provider in a different industry myself, I can attest that her responsiveness is unbeatable. Nissi is 10/10.

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

I had an outstanding experience with Veterans United Home Loans. From the initial application to the final approval, the entire process was handled professionally and efficiently. The team was knowledgeable, courteous, and always available to answer my questions. They made what could have been a stressful experience, simple and straightforward.
I give veterans United a 10 out of 10 for their exceptional customer service, professionalism, and overall performance. I highly recommend them to anyone looking for a trustworthy and dependable lending company. Thank you for making the process so easy and positive!
A special shout out to Charles Saulberry and Ofelia Clements for going above and beyond and helping me through this process with the application.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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