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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,525

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,502
4
40,547
3
6,661
2
2,069
1
1,746

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Showing all 2,448 refinance loan reviews from California

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5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

Loan Officer: Andrew Beckett

NMLS# 403395

0.5 out of 5 Stars

Terrible experience! No one to explain the processes you will need to ask elsewhere! In the future I would go anywhere else! Prices for the appraisal on their site says 480.00 and they charge 600. They make the process a lot harder and more confusing than it needs to be! If you get Ben Long ask for someone else right away!

Response from Veterans United

Ted, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team are always available to you for more information and looking for ways we can improve. Thank you for your service.

5 out of 5 Stars
Would Recommend

Working with Jessica and the team made my refinancing experience as a veteran quite easy, the on line communication also made the process go quickly. Veterans United save us hundreds of dollars. I would recommend them to any Veteran that I know. Thanks Veterans United!

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Davis

NMLS# 1846211

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

I started working with Veterans United when my wife and I decided to buy a home. We were assigned to Janet Bowe, and she was with us since the beginning, from house hunting to getting the keys to my home. Janet made the process easy and stress-free. Janet and her team answered all of our questions and concerns in a friendly, courteous, and professional manner. Now my wife and I decided to refinance our home. Janet reached out to me and she (along with her team) got to work on our new home loan. Janet and her team were pretty fast and on top of everything, and made the Refinancing process super easy and quick! Thank you Janet, and thank you Veterans United for all of your help, you guys rock!! I highly recommend Veterans United for all your Home Buying and/or Refinancing needs!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

I never thought refinancing a loan could be this easy. Veterans United under Sam Yoo team made of our first mortgage refinance experience absolutely outstanding. Right from the beginning they were very clear on what we should expect and how much money can we save. We do received some offers from other lenders that seems to be good to be true. We were right majority of those offers could actually put us more in debt. Sam Yoo and his team did a great explanation on why we should lock in to this rate with no closing cost. One thing about working with Veterans United is how organize they are when it comes to paper works. We never experienced any headache/pressure during the process. Everything was done smoothly and error free. I just hope more veterans will be able to take advantage on what Veterans United can offer. Thank you Veterans United especially to Sam Yoo and his team. Stay COVID19 free!

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Veterans United is by far, the best of the best. They are so well organized.... they make getting a loan so painless! Their communication is unbelievable and Jessica and Harley were just wonderful to work with......always making them themselves available to answer questions, promptly returning calls and answering emails. I would highly recommend them for a VA loan.

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

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5 out of 5 Stars
Would Recommend

We requested information from a couple of Loan Companies and never received a response in a timely manner, or data in direct reference to the type of loan we were interested in. Veterans United immediately provided us with a couple of options and included simple to understand costs and instructions. The secured online application process was easy to understand, simple to complete, and included optional information that explained each step of the Loan Process. From day one of requesting information, to the day of closing and funding was all completed within 27 days! Thanks, Veterans United!!

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Love VU home loans!

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

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See all 205,525 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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