Aaron, Cierra and Phoebe were great! They assisted where ever they could. They were available on the weekends and they broke everything down for us to understand as first time buyers! We greatly appreciated their patience and help!!
John and Hope were amazing throughout our home buying experience. They answered any questions to the best of their abilities and set me up with a great real estate agent. I appreciate everything they did.
I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.
Mike and his team were awesome. They worked with us over weekends, helped us navigate counter offers and even helped us close on our loan early when we found the perfect house. I could not recommend veterans united enough. They have made buying our first house an experience we will always look back on with love. Thank you veterans united.
Tyler and his team were amazing to work with. Very helpful every step of the way.
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Very Professional. Good communications. 2nd time I’ve used them.
My husband and I had a great experience using Veterans United! Everyone was always very professional, and easy to reach. They truly fought for us and we are eternally grateful!
Emmett and Nancy was amazing. They got me to close in a reasonable time as well as work with me as I was in the middle of a work trip.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Very communicative team. I found Veterans United based on positive reviews from other veterans on Reddit. I was pleased with the service I received.
I have had many financial transactions like this over my many years. Matt and his team and Veterans United have been the easiest to work with, the process easy to navigate and the communications were outstanding.Thanks, Matt. I'd recommend you and Veterans United to anyone!!
My Team Veterans United provided exceptional support throughout my homebuying process. The team guided me through every step and consistently made themselves available, no matter the time. Team 5801 always picked up and ensured I had the answers and assistance I needed. I’m truly grateful for their dedication and outstanding service.Thank you again, Team
Initial contact was met with hubris and a bit of arrogance when asked about capability regarding expedited process. Excusable if it is warranted but we closed two days late and critical milestones I wanted met were not.
I was told by the team as long as I provide responses within 24 hours, my timeline would be met and that also turned out not to be the case.My rate I was given as an estimate was no higher than 5.4%. I understand if I landed in the upper echelon of that, but even an estimate was off as my rate was 5.65%. If their estimates are this wrong and start the process and find out the. u estimates aren’t accurate it’s hard to turn back at that point.I found myself having to essentially check in almost daily to get a response and updates.There was a significant lack of attention to detail. They asked for emails, did not check them and could cost me ~$700+ at closing due to missed email attachments and not being thorough in their process.I would be hard pressed to use VU again whether it’s for my next property or refinancing. When buying a $1M+ home, I expect better. If performed like this at my job, I’d be out on a performance improvement plan. Not sure how service got significantly worse after buying my first home but sure do not plan on sticking around to see if it gets better.The best part about working with VU is that it is now finally over.
Samantha, Annie and the whole team made the whole process seamless and stress free. At a time when home prices and interest rates are outrageous the VU team were professional, up front and patient. Thank you again so much.
Overall wonderful experience with everyone we worked with. Made a very scary process easier for sure.
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
We recently closed on our new condo and couldn’t be happier with the experience thanks to Cole and his team. They were incredibly responsive and moved quickly to get our loan closed on time. Cole is genuine and easy to work with, he made what can be a stressful process feel smooth and straightforward. We had many questions throughout the process, and they were always patient, transparent, and gave us honest and clear answers every single time.Their online portal is easy to use. We were able to upload everything securely without any issues. Would definitely recommend Cole and Veterans United to all my friends and family!
All of the agents were wonderful during the home buying process.
They kept me very informed.
Wow, this was an amazing experience for a generally stressful topic.
