Terrible experience! No one to explain the processes you will need to ask elsewhere! In the future I would go anywhere else! Prices for the appraisal on their site says 480.00 and they charge 600. They make the process a lot harder and more confusing than it needs to be! If you get Ben Long ask for someone else right away!
Response from Veterans United
Ted, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team are always available to you for more information and looking for ways we can improve. Thank you for your service.
Working with Jessica and the team made my refinancing experience as a veteran quite easy, the on line communication also made the process go quickly. Veterans United save us hundreds of dollars. I would recommend them to any Veteran that I know. Thanks Veterans United!
I started working with Veterans United when my wife and I decided to buy a home. We were assigned to Janet Bowe, and she was with us since the beginning, from house hunting to getting the keys to my home. Janet made the process easy and stress-free. Janet and her team answered all of our questions and concerns in a friendly, courteous, and professional manner. Now my wife and I decided to refinance our home. Janet reached out to me and she (along with her team) got to work on our new home loan. Janet and her team were pretty fast and on top of everything, and made the Refinancing process super easy and quick! Thank you Janet, and thank you Veterans United for all of your help, you guys rock!! I highly recommend Veterans United for all your Home Buying and/or Refinancing needs!
I never thought refinancing a loan could be this easy. Veterans United under Sam Yoo team made of our first mortgage refinance experience absolutely outstanding. Right from the beginning they were very clear on what we should expect and how much money can we save. We do received some offers from other lenders that seems to be good to be true. We were right majority of those offers could actually put us more in debt. Sam Yoo and his team did a great explanation on why we should lock in to this rate with no closing cost. One thing about working with Veterans United is how organize they are when it comes to paper works. We never experienced any headache/pressure during the process. Everything was done smoothly and error free. I just hope more veterans will be able to take advantage on what Veterans United can offer. Thank you Veterans United especially to Sam Yoo and his team. Stay COVID19 free!
Veterans United is by far, the best of the best. They are so well organized.... they make getting a loan so painless! Their communication is unbelievable and Jessica and Harley were just wonderful to work with......always making them themselves available to answer questions, promptly returning calls and answering emails. I would highly recommend them for a VA loan.
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
We requested information from a couple of Loan Companies and never received a response in a timely manner, or data in direct reference to the type of loan we were interested in. Veterans United immediately provided us with a couple of options and included simple to understand costs and instructions. The secured online application process was easy to understand, simple to complete, and included optional information that explained each step of the Loan Process. From day one of requesting information, to the day of closing and funding was all completed within 27 days! Thanks, Veterans United!!
Love VU home loans!