Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.
Travis and his team were great all along! Thank you!
Communication was on point with everything. Very informative on questions asked.
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From the first phone call through the second and all the rest. Everything was answered with exceptional expertise information. Thanks again to the whole crew at veterans, united
absolutely wonderful
Veterans United and Jeremy were a pleasure to work with. Jeremy assisted with my IRRL and kept me informed throughout the process.
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Veterans United and specifically Jake Frogge really went above and beyond to help me with my home purchase. It took three weeks from the first time I talked to Jake to close- I’m beyond impressed and would definitely recommend.
Great help
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
I started last year researching how to refinance my house. I appreciated David because he did not pressure me in the early stages of this refinancing process. I put it off for a few months and I did not get hassled for the delay. I also spoke to Kristy during David's absence and she had such a sweet and gentle voice during my fears of refinancing. I decided than that I did not need to search any further.
Rob must have worked extra hours retyping my multiple loan papers. Thank you for your guidance and support.
Cierra, bless her heart, she was very patient with gathering the "To Do" list of documents and finally sending a very professional Ms. Van to visit me for the signing of the official documents. What a classy group of people that worked tirelessly on my behalf.
Absolutely exceptional service! This was my first home buying experience and it couldn't have gone any smoother thanks to Melanie and Dustin and everyone at Veteran's United. I would definitely recommend this to any of my service member friends! Thank you all for everything you did, I will forever be grateful!!!


