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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,170 reviews
742 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,170 reviews from California

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5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars

Although it took a lengthy time to accomplished all task from both sides, in the end it went well. I received a fair and favorable percentage rating to the end compared to other lenders iffy offers. I thank the Veterans United team for their patience.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

All the Veterans United staff were very helpful.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Photo submission from Esequiel A.

I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

My experience with Veterans United was excellent, they are very helpful at every step, all involved in the process worked great as a team and overall I was overly impressed with all aspects of the process.
I would and most likely will recommend veterans United to other veterans that are wanting to buy a home, but just don't know how to go about doing it.
Veterans United is perfect for anybody in this position.
Special thanks to everyone that helped me along the way.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

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5 out of 5 Stars

Seth and Nico were phenomenal. Seth was particularly impressive in his responsiveness — always quick to answer my questions and ensure communication was seamless. This is especially noteworthy given that they're based in Missouri while I'm in California. Despite the time difference, he always made time for me; I even think at one time he took my call in the middle of his kid's soccer game. What I appreciated most was that they stayed on top of everything and clearly worked hard to push my case forward, regardless of whatever Sir Murphy threw their way.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Tony and his team were absolutely amazing. Each one of them helped me at a different stage in my home buying process and made everything as smooth and headache free as possible. I 1000% would recommend Veterans United Home Loans to anyone.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Made home buying safe and easy.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

Good morning! I had best team working for me they kept me informed and update with everything. This was the smoothest transaction and stress free. My team gets A TEN PLUS +++++++++
Thank you all for your hard work and dedication y’all are a amazing team

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Loan officers really worked hard to get me some Credit for the closing costs.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

We recently closed on our home, and Veterans United exceeded our expectations. Their team was always available, kept us informed throughout the process, and made a complicated experience feel much easier. We never felt like just another loan file. We’re grateful for their hard work and would gladly recommend them to any Veteran looking to buy a home.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Crystaline and Lani were superb!! Every question and concern my wife and I had, they were there with reassurance and answers. This was my wife and I first home purchase and we had a very interesting case but through it all everything worked out and we got our keys.
Thank you ladies! Cheers to you.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Despite the lack of availability of being consistent with communication due to long hours of work on my end, Brice did an absolute OUTSTANDING job working alongside with my realtor, kept me on my toes and on time with all requirements, deadlines, and consistent communication with everyone being aware and in the loop. Would highly recommend others to work with Veterans United. Thank you for caring and helping me with the process of purchasing my first home!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

honest, easy to work with, efficient..

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

I cannot say enough wonderful things about Don Smith! From our very first conversation, Don demonstrated exceptional professionalism, extensive knowledge, and genuine care. As a first-time homebuyer, the process of purchasing a home felt overwhelming at times, but Don made it smooth, straightforward, and stress-free.He took the time to carefully explain all of my options and patiently answered every single one of my questions—of which there were many, often on a daily basis. Don was always responsive, attentive, and kept me informed at every step along the way. It was clear throughout the entire process that he truly had my best interests at heart.
I am so grateful for Don's patience, understanding, and dedication. Thanks to his hard work and expertise, my experience was nothing short of outstanding, and I couldn’t be happier with the outcome.Honestly, I can’t imagine going through this process again without Don by my side as my loan officer/rep. He has set the standard incredibly high for anyone else in his field. Kudos to Don for doing such an exceptional, outstanding, and extraordinary job!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars

The service was nothing short of spectacular, timely, professional, clear, and kind. We absolutely love the people of Veterans United and will never hesitant to refer to friends and family. Becca and Katie are absolutely outstanding. Thank you. We are so happy.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Brian and the rest of the team made such a big day very easy and quick. Forever thankful.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

My experience working with Veterans United was everything I could ask for as a first time home buyer. Our Loan Officer, Mark Manos, did everything in his power to help us every step of the way. He provided timely responses, knowledgeable answers to every question we had, and making sure my wife and I are set up for success after purchasing our first home together. I highly recommend anyone utilizing the VA loan to use Veterans United and specifically Mark Manos as your Loan Officer.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars

Great team, great process. As a young guy buying my first home it was intimidating, but the team at VU took great care of me and made the whole process super easy from start to finish, from purchase to refinance these guys get it done.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

4.5 out of 5 Stars

Only concern is that some of the requested docs didn't have the ability to connect a document to. Also, it did take a little longer to review the docs than other experiences I've had. Otherwise great.

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars

Choosing Veterans United was a good choice. They took care of me from the start. The biggest help was they worked for me and tailored the loan process to work for my needs. They were always available if I had any questions, which were not that many because they always made sure i was up to date. They paired me with a realtor that looked out for me as well. Thanks to my team Katelynn, Michael, Melissa, Nicole, Lynn and all the others who worked behind the scenes for all the hard work from start to finish for us going from looking for a home to becoming homeowners. I will definitely recommend Veterans United to others.

headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

3.5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

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