Very easy and fast at responding to questions we had with them.
We had no idea what we were doing, but from the first phone call through closing, they were friendly, alert, and always looking out for us. We are so grateful!
Everyone on Billy’s team was great to work with, down to the notary who came to our home. She was professional, making the process simple and easy. Thank you all.
Our interaction with Veterans United Home Loans has been helpful and professional. The representatives are personable, knowledgeable and easy to communicate with. Buying a home is stressful but dealing with Veterans United made the process easier.
Overall, it was a great experience. I had the blessing to buy my first home for my family and the whole team made the process so much easier. My home loan specialist and real estate agent are the best in the business.
My whole experience throughout the process was outstanding. I felt comfortable with all parties, great communication and follow through throughout the whole process.
I highly recommend working with Veterans United. They made the process easy and worked with us around past credit mistakes.
I am very disappointed with veterans United and the way they do business. Do better!!!
Response from Veterans United
We're sorry to hear you feel this way Derek. We strive to provide the type of service Veterans are grateful to receive. Our Client Advocate team would like to hear more from you about what led you to feel this way. Please contact us so we can learn more about how we could have provided you better service.
The thousands reviews for Veteran’s United speak for themselves. This was not the first house we bought, but after our enjoyable experience with Veterans United for our last house, we knew we were going back to Veterans United. As a veteran, I’m thankful Veterans United has the personnel like our loan officer, Hunter Hukari, who truly care about the veterans and their families. Go ahead and shop around with other banks, because once you speak with Veterans United, you will realize you have found a home.
When we originally bought our home 2 years ago they made the entire process simple and easy especially since we were moving to a new state. They personally reached out to me about doing an interest rate reduction refi and again the entire process was simple and easy! They even got a notary to come to OUR home to sign the closing documents! HIGHLY recommend Veterans United and Jared Williams and his team! If we ever buy or Refi again it will for sure be with Veterans United.
Overall, we had an amazing experience through our home-buying process. We are first time home buyers and we were a little scared and skeptical as to how "smooth" the process could be, but their support made it all easy. They were always available and willing to answer all of our questions (and we had a lot, lol). Selecting Veterans United was the best decision. You guys rock!
Asli was great! She had solutions too problems with our seller that definitely helped get over hurdles that would have delayed our closing. We closed on time and in the end it was because Asli went above and beyond to stay on top of the loose ends and get problems resolved.
Kudos on the closing. Hope the loan servicing process is just as easy.
