Casey and Matthew helped me so much to get my first home. They were very thorough and helpful through the whole process. Thanks so much for helping make my dream come true!
Everyone made this process go smooth and helped calm any anxieties that could have arisen.
Our experience with Casey at Veterans United was very good from beginning to end Casey, Matt and the team were a great help and enjoyable to work with. We will recommend Veterans United to our family and friends whenever they are looking buy.
Amazing experience using Veterans United. They communicated extremely effectively and we never felt in the dark! Would highly recommend!
Chase noonan and his entire team at veterans united did an amazing job and made my entire families house buying processes seamless. We cannot thank them enough!
Everything went well until the end. Nothing to crazy just a little set back. In the end it all worked out.
Ty and his team at Veterans United were truly exceptional! They answered all my questions and concerns. I genuinely appreciate the care and attention we received in our home buying process.
Martin is phenomenal at what he does. We had a short time frame and this gentleman far exceeded expectations and got us closed even earlier than we needed! He literally made himself available at all hours of the day and was always quick in responding. I can't thank him enough.
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The process was smooth and much easier than I expected as a first-time homebuyer. Phil and the team were readily available to answer any questions I had and did an amazing job!
Alex and Becky and Cole were winderful
From the first day through closing the team was proactive and supportive in our journey to get into our first home! It was an outstanding experience and are grateful for the expertise on the whole team!
You were always there when I had a question and I didn't have to wait forever for the answer
During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.
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Lauren and the entire team were absolutely incredible! The app was extremely helpful as well! I couldn't imagine the process of buying a home going any smoother than it did!
Difficult to get ahold of, help was miniscule. Nothing explained well and fees and add ons kept going up.
Response from Veterans United
Hi Lawrence,
I'm sorry to hear your experience fell short of your expectations. It sounds like you were left feeling unsupported and without the clear communication you deserved, especially when it came to understanding the process and the costs involved. I appreciate you taking the time to share your perspective.
I'd like the chance to learn more about what happened and review your experience with you. If you're willing, please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
VA Home Loan Made Easy!
Everything went so smoothly
I recently had the pleasure of working with Veterans United during my home buying journey, and I can’t recommend them highly enough!From the very beginning, Veterans United provided a user-friendly and informative home buying process. Their platform made it easy to submit documents and check the status of my application, ensuring I was always in the loop.My Home Buying Concierge, Chance, was exceptional. He consistently checked in with me and made sure I had all the necessary tools and resources at my disposal. His proactive communication truly made a difference.Most importantly, my loan officer, Chace, was phenomenal. He guided me through each step of the process, equipping me with the knowledge and tools needed to make my home buying experience as smooth and stress-free as possible. His expertise and support were invaluable.Overall, I highly recommend Veterans United for anyone looking to buy a home. They made a potentially overwhelming process manageable and enjoyable!
