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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
9,791 reviews
583 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 9,791 reviews from Colorado

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4 out of 5 Stars
headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars

We’ve purchased two homes with Veterans United, and I’ve never had a better homebuying experience. Their transparency, communication, and responsiveness gave us peace of mind throughout the entire process. They were easy to reach, always welcomed our questions, and made buying a home feel comfortable and stress-free.Their support goes well beyond the mortgage. They helped us connect utilities, find a veterinarian for our pets, and explore childcare options for our kids. They also connected us with ADT home security at an outstanding locked-in price. When we needed more than the Bluetooth self-install option, they arranged for a technician to travel more than four hours to professionally install our system. That level of care and accommodation speaks volumes.Veterans United has earned our trust and loyalty. As long as they’re helping people buy homes, they’ll be our first choice!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

We can not thank Christian and his team enough for making the home buying process virtually pain free for us. They were always polite and professional, totally earning our trust in Veterans United. I will 100% recommend their services to all Veterans looking for a home loan.

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

4.5 out of 5 Stars
headshot image of David Facio

Loan Officer: David Facio

NMLS# 1918898

5 out of 5 Stars
Photo submission from Summer P.

Amazing experience using Veterans United. They communicated extremely effectively and we never felt in the dark! Would highly recommend!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Billy was great to work with! I would recommend him to any friends in the process of buying a house.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Just wanted to say that Asli and the team did a wonderful job helping me stay informed and organized on all the paperwork and requirements. the checking in was great and I always felt like someone was helping me through the process and never felt alone. thanks again and I plan on using veterans united in the future!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

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5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

Working with Veterans United was a great experience, and we have to give a big shoutout to Nathan Jackson specifically. From the first point of contact on day 1, he was readily available, friendly, and incredibly helpful. He answered every question had (and we had a lot!) and never made us feel rushed or pressured. We really appreciated the easy communication with the whole team.

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Ken was communicative, timely, helpful, and friendly throughout the process. I was very pleased to have him as my loan officer.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Brett and his team were very good at helping me through this process by their patience and answering any and all questions I may have and keeping update. Outstanding teamwork and good people!!!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

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5 out of 5 Stars

They take care of everything and help you along the way to make the process smooth as possible.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

I want to give a huge shoutout to Alex Herbel for the outstanding assistance he provided. From start to finish, Alex was professional, knowledgeable, patient, and genuinely committed to making sure everything was taken care of the right way.He went above and beyond to answer my questions, keep me informed, and make the entire process as smooth and stress-free as possible. His communication and willingness to help really stood out, and it’s clear that he takes pride in taking care of his customers.I truly appreciate Alex’s time, effort, and professionalism. Excellent customer service is hard to find, and Alex definitely delivered. I would highly recommend him to anyone looking for someone who is dependable, responsive, and willing to go the extra mile.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Martin was super informative as questions came up.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

Alice and the team were on top of it! No delays in the whole experience- wonderful communication!!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Martin Schneider and the Colorado Springs Veterans United team earned a 10 out of 10 from this Veteran. From preapproval through closing, Martin was responsive, clear, and genuinely invested in getting us into our home. He answered emails the same day, explained VA rules in plain language, and gave practical guidance when it counted — including how to handle inspection repairs the right way under VA guidelines, how to structure seller concessions, and how to keep the file moving when the original closing date had to shift for TRID timing. His coordinator kept the file organized and sent timely updates, so there were no surprises. This was a full VA purchase with the usual last-mile document work, and the team stayed professional and calm through Clear to Close. Martin is a fellow Veteran who treats people and the process with respect. I enthusiastically recommend Martin Schneider and the Colorado Springs Veterans United team to any Veteran or military family buying a home.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

4.5 out of 5 Stars
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Brad, Julie and the rest of the team were superb. Everything was so easy for us. We were informed about everything. Well prepared, excellent communication and a real pleasure.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Veterans United helped every step of the way and were always available to answer any question I had.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

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