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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
9,780 reviews
828 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 9,780 reviews from Colorado

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5 out of 5 Stars
headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

Working with Veterans United was a great experience, and we have to give a big shoutout to Nathan Jackson specifically. From the first point of contact on day 1, he was readily available, friendly, and incredibly helpful. He answered every question had (and we had a lot!) and never made us feel rushed or pressured. We really appreciated the easy communication with the whole team.

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Summer P.

Amazing experience using Veterans United. They communicated extremely effectively and we never felt in the dark! Would highly recommend!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Ken was communicative, timely, helpful, and friendly throughout the process. I was very pleased to have him as my loan officer.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Brett and his team were very good at helping me through this process by their patience and answering any and all questions I may have and keeping update. Outstanding teamwork and good people!!!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars

They take care of everything and help you along the way to make the process smooth as possible.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

I want to give a huge shoutout to Alex Herbel for the outstanding assistance he provided. From start to finish, Alex was professional, knowledgeable, patient, and genuinely committed to making sure everything was taken care of the right way.He went above and beyond to answer my questions, keep me informed, and make the entire process as smooth and stress-free as possible. His communication and willingness to help really stood out, and it’s clear that he takes pride in taking care of his customers.I truly appreciate Alex’s time, effort, and professionalism. Excellent customer service is hard to find, and Alex definitely delivered. I would highly recommend him to anyone looking for someone who is dependable, responsive, and willing to go the extra mile.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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5 out of 5 Stars

Martin was super informative as questions came up.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

Alice and the team were on top of it! No delays in the whole experience- wonderful communication!!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Martin Schneider and the Colorado Springs Veterans United team earned a 10 out of 10 from this Veteran. From preapproval through closing, Martin was responsive, clear, and genuinely invested in getting us into our home. He answered emails the same day, explained VA rules in plain language, and gave practical guidance when it counted — including how to handle inspection repairs the right way under VA guidelines, how to structure seller concessions, and how to keep the file moving when the original closing date had to shift for TRID timing. His coordinator kept the file organized and sent timely updates, so there were no surprises. This was a full VA purchase with the usual last-mile document work, and the team stayed professional and calm through Clear to Close. Martin is a fellow Veteran who treats people and the process with respect. I enthusiastically recommend Martin Schneider and the Colorado Springs Veterans United team to any Veteran or military family buying a home.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

Brad, Julie and the rest of the team were superb. Everything was so easy for us. We were informed about everything. Well prepared, excellent communication and a real pleasure.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Veterans United helped every step of the way and were always available to answer any question I had.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

The whole team was amazing and very helpful! They made this process so much easier for me.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

Ready to see for yourself?

Experience first-hand why 381,433 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Corey and Erin have been awesome during this whole process. They are always there when I need them for any questions or concerns.

headshot image of Corey Schmidt

Loan Officer: Corey Schmidt

NMLS# 2736694

4.5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

I was walked through the whole process with clear and efficient communication. The whole process worked out well.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

4.5 out of 5 Stars
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Casey was awesome and very easy to work with. Very attentive and on top of things. Highly recommend!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Outstanding, everyone taking care of you and always available for question and always looking out for your best interests.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Great job all around.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

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