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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,386

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,066
4
36,735
3
6,112
2
1,880
1
1,593

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Showing all 1,456 reviews from Connecticut

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5 out of 5 Stars
Would Recommend

Great people to work with! Thank you.

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Dan & his team went above and beyond to guide & help me through this tedious process.
Would definitely recommend to other veterans &/ or use again.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Heidi represents exactly what I wanted in a Loan Specialist. Her skill set is on point!
When things seemed not to be going the way they should. She took the lead and pulled everything together. I will always be thankful for the time, patience, expertise and compassionate attention she has shown my family and myself.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

The loan team was very helpful and knowledgeable.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

4 out of 5 Stars
Would Recommend

This would be a10 except for some errors that were made that drastically decreased the value of the loan proposition and that I had to point out myself more than once to get clarified. (Very specifically I'll say they were on the loan value sheet where my old loan was listed with escro payments and my new loan was listed without, giving me a false savings of nearly $500 a month with the new loan) When I clarified it the first time I was told the paperwork was correct but on the second go around I forced them to explain and they admitted their mistake and corrected it. There was also an error in paperwork signing that caused my loan payment to be delayed by a week due to a VU assigned technician.

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

I have recommended Veterans United to many of my veteran co-workers and friends. This organization has been a wonderful resource to me and my fellow veterans. Thank you for your support.

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

What an excellent company. Expertise all around. The best experience in purchasing a home. Helpful thru every stage... Will never use anyone else....

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

This team that was provided to my family in purchasing our new home was amazing. Always there to answer questions and guide us through the process. They made it easy for us as to where the process didn’t interfere with our daily schedule. Thank you to Andy and Brandon for all that you did.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I can't say enough about the job Terry and Bridget did for me. Above and beyond my expectations. What an asset to Veterans United. 1000% dedication to there jos and to today's Veterans Thank you so very much Billy

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
Photo submission from John G.

They made my first home buying experience seamless. Kalab Long and his team were amazing and we succeeded in landing my dream home! Veterans United online makes obtaining the loan so much easier. It tells you what to do by presenting what documents are needed. Then all you do is upload what they're requesting. Amazing experience!

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Everything is Outstanding thanks to Jonathan Lucas l am very Happy with my Home

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Superb service. My team was on top of everything, every step of the way

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.

Loan Officer: Bradley Cone

NMLS# 836930

4.5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend

The only feedback I have is that it would be great to have a little bit more communication about certain steps in the process. For instance, I had no idea Equifax was going to be calling me and asking me to conference call with my previous mortgage company to verify my old mortgage. That was unsettling in a time when identify theft is so common.Lastly, it would be great to have a live conversation to go over the closing costs. Looking at those was very overwhelming and confusing, especially since there were so many costs involved. For instance, we had no idea of the $10,000 VA loan fee. That would’ve been nice to know earlier in the process versus finding out when we are reviewing and signing the final closing disclosure.

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

I have already recommended this team to a friend of mine.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
Photo submission from Donna S.

The whole process was very quick and easy. I have heard horror stories about purchasing a house. And I can happily say I cannot relate to none of it. Thank you all for giving my husband and I our dream of owning a house. Thank you for our home Donna and Keith Smith

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

My team was awesome I can’t be any more happier!!

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

It couldn't have been easier than with Ashley and Veterans United's help! Thanks!

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Ben and his team were very helpful with any questions we had regarding our loan process.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

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See all 180,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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