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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,650

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

great experience, always there for any questions. Helped me all the way through my process.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

2.5 out of 5 Stars

My overall experience was NOT great! Although buying a home is overwhelming but it wasn’t just overwhelming it has been very discouraging as well as just disrespectful from certain team members. The lack of communication from Chris who was our loan officer NO ONE was able to get a hold of him and when we did which was all of five/seven times it was mostly due to calling supervisors and even still his attitude towards everything was disappointing. Kathy was the one handling EVERYTHING and with that there were times where she could NOT legally disclose anything which where Christopher was supposed to come in at! Underwriting was nick picking at EVERYTHING! We were supposed to close 06/30 and although there were things that needed to be addressed on our end , we would send over one thing they pop up with another which prolonged closing 47!!!!!!! Days to be exact and we were homeless with a baby and there was NO compassion for that! Insane! Overall, Kathy deserves a raise and so does Brock they were amazing! It has been stressful for us all, yes ! And to both Jason and shanelo, thank you!!!!!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
Photo submission from Jose S.

We, my wife and I are very happy with such a.great job done by such a great team. From my first phone call to the last paper signatures was an awesome experience in achieving a milestone in our life, ownership of a home. THANK YOU VETERANS UNITED.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Found the whole process to be professional and all team members were helpful with any questions I had where I expected stress in process never materialized I would enthusiastically revoked united veterans to fellow veterans

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

1.5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend

You guys are my angels , a treasure trove of information and assistance, I will be coming back! Thank you team.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

Everyone was great

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

I would only recommend Tim!!!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Everyone who I worked with was extremely knowledgeable and professional throughout the process.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
Photo submission from Pedro C.

Don’t pick anyone else but this team. The Perfect team to achieve your goals. Andy and his team are absolutely amazing. Answered my questions with so much detail and helped me through the process making it super easy to understand. I would recommend them to anyone I possibly can to receive perfect service

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Very responsive and easy to work with! I’ve already referred someone!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Veterans United helped me with every obstacle that ever came up. They instruct what to do n how to going about it.
Before paying anything to anybody asked them how to pay each person so later on you have a nice record of it when at the end dealing with the Under writer.
My kind of work is a very busy delivery job n they were still helping me at all hours of the day.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Simple and quick, all of the work practically taken care of for me. The whole team was very personable and professional.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
Photo submission from Mirca R.

I can't imagine ever purchasing another home without Veterans United by my side. They made the process easy, understandable and no pressure. I knew exactly what I could afford before I even started the journey. With the exception of inspection cost, I really did buy my house with NO MONEY DOWN!! I couldn't have done it without my loan officer Kody Gilbow and his team. Thank you for the gifts and your welcomed to stop by any time!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

More Reviews

See all 430,650 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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