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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,996

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,138
4
34,804
3
5,777
2
1,780
1
1,497

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Thanks.

Loan Officer: Chris Hill

NMLS# 868934

0.5 out of 5 Stars

At the end of the day I would never recommend Veterans United Home Loans to any of my military friends or family. Horrible experience and they caused so much unnecessary stress on me and my wife. You would have thought they would have put in consideration that I’m currently deployed overseas and my wife is 7 months pregnant but I was wrong. Instead they lacked communication, wanted us to jump on tasks that were thrown at us last second and the attitude via email was horrendous and unprofessional. I was highly considering backing out towards the end because it was getting to be too much but I swallowed the pill so I could get my wife and soon to be little boy in a home.

Response from Veterans United

Tyler, we're very sorry to hear we could have provided you with a better customer service experience. It is our goal to deliver excellent customer service, and we apologize that you were not able to experience our very best. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend

Very professional.. the team worked very diligently to ensure we would meet our goal.

Sr. Production Lead: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

If anyone is looking to buy a house using their VA loan. Work with mike and his team, as they will guide you through the entire process of accomplishing your dream

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

I remember when I had applied for a home loan over 20 years I was so stressed that I was not looking forward to the process once I made the decision to buy again. However this time around it was so different. I was taken by surprise by how much easier this process was. My loan specialist, Zac, along with his team really made this much easy. I would highly recommend this service to other veterans. I was also placed with a real estate agent familiar with VA loans. I loved her. The service I received was nothing less than stellar.

Loan Coordinator: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars
Would Recommend

Overall I had a good experience with my homebuying through Veterans United. I was very impressed with my loan officer. He set up everything for me so there was very little work to do on my end. Even though the home insurance company they recommended didn't work out I was impressed that they had a number of a company for me to call right away. I was a first time homebuyer so it was very confusing to me because I had zero knowledge prior to going in to this. Daniel was always available though whenever I had a question or just wanted to know what the next few steps would be.

Loan Officer: Daniel Perry

NMLS# 860457

3.5 out of 5 Stars
Would Recommend

Good luck with your home buying adventure

Loan Officer: Bradley Strubel

NMLS# 1392166

4 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Donna S.

The whole process was very quick and easy. I have heard horror stories about purchasing a house. And I can happily say I cannot relate to none of it. Thank you all for giving my husband and I our dream of owning a house. Thank you for our home Donna and Keith Smith

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

mike patzius worked with us from start to finish (good job mike)

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
Photo submission from John G.

They made my first home buying experience seamless. Kalab Long and his team were amazing and we succeeded in landing my dream home! Veterans United online makes obtaining the loan so much easier. It tells you what to do by presenting what documents are needed. Then all you do is upload what they're requesting. Amazing experience!

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Thank you for all of your help.

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Everything went so smoothly, any possible hiccups were handled expediently!

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

All Veterans looking for a home loan need to go through Veterans United. I had an awesome and smooth experience. Thank God for Veterans United.

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
Photo submission from Carlos M.

Hands down working with Veterans United was the best decision I could have made. The entire process was easy and headache free. I would gladly recommend these services to friends and family.

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Veterans United was great. I would recommend it to anyone that I know because I know they will be in good hands. Thank you very much to Travis Ward and Austin Barton.

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

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See all 167,996 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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